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TPM, QC

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

Dandy is hiring a technical program manager to join our rapidly expanding automation team. Dandy's Automation team is responsible for designing and building our factories' automation and mechanized equipment. This highly visible role will be instrumental in innovating, developing, and deploying automated systems to achieve ambitious and leading quality standards in the dental industry.

What You'll Do

  • You will take the lead in driving the technical, operational and lifecycle of various manufacturing automation initiatives within the organization.

  • Innovate factory processes, concepts, and design to enable an ideal automated manufacturing process.

  • Work closely with factory teams to create and achieve OKRs for automation and continuous improvements programs.

  • Work with our factory team to draft requirement documents, develop concepts, and envision the automated manufacturing process.

  • Create Request for Quotation/Proposal (RFQ/RFPs) that documents the design requirements of the automated equipment, delivery schedule, required documentation and qualification for acceptance at machine supplier facility and our factory.

  • Engage with vendors to construct the machines, ensuring the machines align with Dandy's specifications and standards.

  • Ensure vendors are conforming to Dandy’s ARS specs and requirements.

  • Approve vendor process, process flow and automation equipment design.

  • Design and execute FAT, SAT (acceptance testing) and commissioning of automation equipment/line into our factories.

  • Lead the initiative in integrating the newly built machines into the factory, working alongside engineers and manufacturing teams to ensure optimal operation.

  • Supervise and report OEE, yield, manufacturing metrics (CpK, FMEA etc.) from automated systems. Drive improvement programs as appropriate.

  • Routine status reporting to executives and escalation of issues as needed.

  • Set bold targets and drive plans to achieve.

What We're Looking For

  • 5+ years of experience in Manufacturing: Automation Engineering, Process Engineering and Program Management

  • Strong technical skills, involving problem solving and issue root causing in a pressured environment

  • Ability to run automation program with minimum supervision

  • Interpersonal skills of leadership, project management, communication, collaboration, influencing and negotiation

  • In-depth understanding of process, assembly automation and optical inspection.

  • Ability to present to Executive teams in a fast paced environment

  • Constant partnership with multiple functional teams across Dandy and its equipment suppliers.

  • Willingness and ability to travel internationally up to 30%

  • BS/MS in Mechanical Engineering or allied technical subject

Bonus Points For

  • Strong professional references showcasing successful past projects.

  • Experience with automated inspection systems; optical and laser profilers

  • Experience implementing quality standards for product design and/or manufacturing

  • Previous experience in a factory setting or with manufacturing teams.

  • Relentlessly positive attitude and the ability to have fun at work

  • High growth startup experience is a plus.

REQ ID: J-402

For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About TPM, QC, Dandy

Dandy is on an exciting journey to revolutionize the dental industry, and we're looking for a passionate Technical Program Manager (TPM, QC) to join our vibrant automation team. In this role, you'll have the chance to lead innovative manufacturing automation initiatives that set the standard for quality in dental practices. Imagine being the driving force behind our factories’ cutting-edge automation and mechanized equipment! As a TPM, QC at Dandy, you will collaborate closely with factory teams, envisioning and implementing an automated manufacturing process that enhances efficiency and quality. You'll create detailed requirement documents, engage with vendors to ensure equipment aligns with Dandy's exceptional standards, and oversee the integration of new machines into our factories. It's about shaping the future of dental practices through technology and teamwork. With your strong technical skills and problem-solving ability, you will be instrumental in driving continuous improvement programs, setting ambitious targets, and reporting manufacturing metrics to executives. If you thrive in a fast-paced environment and relish the idea of partnering with diverse teams, Dandy is the right place for you. Join us, and let’s make a significant impact together. We pride ourselves on a diverse and inclusive culture, offering an array of top-notch employee benefits, including healthcare, parental planning, and paid time off, among others. Ready to take your career to the next level in manufacturing automation? Let's connect and see how you can contribute to our mission!

Frequently Asked Questions (FAQs) for TPM, QC Role at Dandy
What are the main responsibilities of the Technical Program Manager (TPM, QC) at Dandy?

As a Technical Program Manager (TPM, QC) at Dandy, your main responsibilities will include leading manufacturing automation initiatives, innovating factory processes, and working collaboratively with factory teams. You will draft requirement documents, engage with vendors to ensure equipment standards, and oversee the integration of new systems into the production line. The role is crucial for maintaining high-quality standards and achieving ambitious operational goals.

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What qualifications are required for the TPM, QC position at Dandy?

To qualify for the TPM, QC position at Dandy, candidates should have a BS/MS in Mechanical Engineering or a related technical field, along with at least 5 years of experience in Manufacturing, Automation Engineering, or Program Management. Strong problem-solving skills, experience in process and assembly automation, and communication abilities are essential for success in this role.

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How does the Technical Program Manager impact Dandy's automation projects?

The Technical Program Manager significantly impacts Dandy's automation projects by leading the design, development, and implementation of automated systems. This role ensures that all projects align with Dandy's quality standards and operational objectives, ultimately enhancing the efficiency and productivity of our manufacturing processes.

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Can the TPM, QC role at Dandy require international travel?

Yes, the TPM, QC role at Dandy may require international travel up to 30%. This is essential for engaging with global vendors, overseeing machinery construction, and discussing project specifications on-site to ensure the highest standards of quality and compliance.

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What type of work environment can I expect as a Technical Program Manager at Dandy?

As a Technical Program Manager at Dandy, you can expect a dynamic and inclusive work environment that fosters collaboration and innovation. The fast-paced nature of the role means you'll thrive in a setting where creativity, communication, and teamwork are valued, all while contributing to impactful projects within the dental industry.

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Common Interview Questions for TPM, QC
What experience do you have in managing automation projects?

Be prepared to discuss specific automation projects you've managed, highlighting your role, the processes you implemented, challenges faced, and the outcomes achieved. Use the STAR method (Situation, Task, Action, Result) to structure your answer, demonstrating your problem-solving skills and leadership abilities.

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How do you prioritize tasks in a fast-paced manufacturing environment?

In a fast-paced manufacturing environment, prioritizing tasks involves assessing project deadlines, resource availability, and operational impacts. Discuss your approach to prioritization, which might include using project management tools, daily stand-ups with teams, and regular check-ins to ensure alignment with strategic objectives.

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Can you describe a time when you had to handle a significant project failure?

When discussing a project failure, focus on your response to the situation. Share what lessons you learned, how you communicated the issue to stakeholders, and the steps you took to remediate and ensure it doesn’t happen again. Highlight resilience and your ability to bounce back.

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What strategies do you use to communicate with cross-functional teams?

Effective communication with cross-functional teams requires clarity and adaptability. Mention your strategies such as regular update meetings, tools for collaboration (like Slack or Asana), and establishing clear communication channels to ensure everyone remains aligned on project goals.

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How do you approach vendor management?

In vendor management, I prioritize establishing strong relationships based on trust and mutual understanding. Discuss your approach to vendor selection, the importance of setting clear expectations, regular performance reviews, and how you maintain communication to ensure compliance with specifications.

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Describe your experience with quality control in manufacturing.

Talk about your experience implementing quality control processes, tools used to measure quality metrics, and any specific methodologies you’ve adopted (like Six Sigma or Lean). Provide examples of how these practices led to enhanced product quality or reduced defects in previous roles.

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What do you think are the key metrics for success in an automation project?

Key metrics for success in an automation project often include Overall Equipment Effectiveness (OEE), yield rates, and defect rates. Be prepared to discuss how you would monitor these metrics and use them to drive continuous improvement initiatives and report to stakeholders.

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How do you handle conflict within teams?

Conflict resolution within teams requires a diplomatic approach. Discuss your strategies, such as active listening, mediating discussions between conflicting parties, and working towards a consensus or compromise that aligns with project goals and team dynamics.

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What motivates you to innovate in the field of automation?

Share your passion for automation and how it drives you to innovate. Talk about staying updated with the latest trends, technologies, and challenges in the industry, and how that influences your approach to project development and team leadership.

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Where do you see the future of automation in manufacturing going?

Discuss your vision for the future of automation in manufacturing, mentioning trends like IoT integration, machine learning, and smarter manufacturing practices. Explore how these advancements can lead to greater efficiency, reduced costs, and improved product quality in industries like dental care.

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D By Dandy
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 10, 2025

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