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Part Time Field Service Representative

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels.  The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!



What will your job involve?
  • Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
  • Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
  • Maintaining adequate inventory levels of container stock at a location and department level
  • Clear communications and strong relationship management with hospital staff and Daniels staff
  • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
  • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
  • Ensuring staging area is neat and orderly after entering and before leaving the facility
  • Standing and walking for a significant part of the day
  • Lifting containers weighing up to 40 lbs
  • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs 


What are we looking for?
  • COVID-19 considerations: Willingness to be COVID vaccinated necessary!
  • Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time.


Why work for us?
  • Job stability – as an essential service to healthcare we are non-seasonal and recession proof
  • Opportunities for overtime – we always need extra hands on deck so overtime opportunities are plentiful
  • Consistent work hours3Monday, Wednesday, & Friday 7AM - 4PM
  • Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one
  • Permanent position – This is a Full-time permanent role of 40 hours per week
  • Competitive salary – This position is offering a rate of $22 per hour!


If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!

 

To find out more of what a day in the life of Field Service Representatives looks like visit - https://www.danielshealth.com/field-service 


Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.


 

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

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CEO of Daniels Health
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Dan Daniels
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$45760K

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What You Should Know About Part Time Field Service Representative, Daniels Health

Daniels Health is on the lookout for an enthusiastic and customer service-oriented individual to take on the role of Part Time Field Service Representative in beautiful Rome, GA. In this exciting role, you'll be the friendly face of Daniels, responsible for inspecting and servicing valuable products within your assigned hospital or medical center. As a vital team player, you’ll work closely with clinical staff, drivers, and sales teams to maintain an efficient waste management process that directly contributes to a safer environment for both patients and healthcare staff. Your day-to-day tasks will include collaborating with clinical staff to ensure proper healthcare waste segregation, executing timely container exchanges, and maintaining inventory levels seamlessly. You’ll also be tasked with inspecting and servicing all of Daniels’ products, which may take you into procedural areas—no two days will be the same! We value good communication and relationship management, so you’ll need to build strong connections with both hospital staff and your colleagues. Keeping the staging area organized and safely handling containers up to 40 lbs are also essential parts of your role. And don’t worry about your schedule; this role offers consistent hours on Monday, Wednesday, and Friday from 7 AM to 4 PM. If you're someone who thrives in a hands-on environment and values contributing to the healthcare community, working with Daniels Health could be a fantastic opportunity for you. We look forward to meeting you!

Frequently Asked Questions (FAQs) for Part Time Field Service Representative Role at Daniels Health
What does a Part Time Field Service Representative at Daniels Health do?

As a Part Time Field Service Representative at Daniels Health, you will be responsible for inspecting and servicing medical waste products within assigned hospital locations. This role involves working with clinical staff to ensure proper waste segregation, timely container exchanges, and maintaining inventory levels, all crucial for creating a safe environment in healthcare settings.

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What qualifications do I need to become a Part Time Field Service Representative at Daniels Health?

To become a Part Time Field Service Representative at Daniels Health, you should have a can-do attitude, previous experience in a labor-intensive job, and a willingness to be COVID vaccinated. Additional skills in communication, organization, and basic inventory management will enhance your application.

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What is the work schedule for a Part Time Field Service Representative at Daniels Health?

The work schedule for a Part Time Field Service Representative at Daniels Health is consistently set for Monday, Wednesday, and Friday from 7 AM to 4 PM, providing work-life balance while ensuring you have ample time to contribute effectively to our mission in healthcare waste management.

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What is the overall work environment like for a Part Time Field Service Representative at Daniels Health?

The work environment for a Part Time Field Service Representative at Daniels Health is dynamic and hands-on, requiring interaction with healthcare professionals. You'll frequently be in and out of various clinical settings, ensuring that you can adapt to different situations while maintaining strong communication and professional relationships.

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What are the benefits of working as a Part Time Field Service Representative at Daniels Health?

Working as a Part Time Field Service Representative at Daniels Health offers great benefits such as consistent work hours, opportunities for overtime, job stability in a recession-proof sector, and competitive pay starting at $22 per hour. Additionally, these positions provide a pathway to full-time employment with benefits, sick leave, and vacation from day one.

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Common Interview Questions for Part Time Field Service Representative
Can you describe your experience with waste management in a hospital setting as a Part Time Field Service Representative?

In your answer, consider detailing any hands-on experience you have with waste management protocols, emphasizing your familiarity with healthcare environments and any relevant training you've received on compliance with safety standards.

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How do you prioritize tasks when managing inventory as a Part Time Field Service Representative?

When answering this question, explain your organizational strategies and how you identify urgent needs versus routine tasks to ensure that operational efficiency is maintained and hospital needs are met promptly.

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What would you do if you encountered a problem with customer service during your rounds as a Part Time Field Service Representative?

Discuss your approach to problem-solving in customer service situations, highlighting your ability to listen actively, communicate clearly, and escalate issues to management while maintaining professionalism during challenging interactions.

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How do you ensure safety practices are followed while working within a hospital environment?

Explain your understanding of safety protocols and your commitment to following them diligently, including how you stay informed about updates in safety standards and how you communicate those to team members effectively.

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What motivates you to excel as a Part Time Field Service Representative?

Share your passion for contributing to healthcare, how you enjoy problem-solving, helping others, and the satisfaction you derive from knowing your work positively impacts patient care and safety.

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How would you handle a situation where clinical staff are unavailable during your scheduled service?

In potential situations where clinical staff are unavailable, convey your flexibility and readiness to adapt by communicating clearly with them about rescheduling, while ensuring to manage your time efficiently in the meantime.

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Can you give an example of a time when you had to lift a heavy object or deal with a physically demanding task?

Provide a specific example that illustrates your capacity to handle the physical demands of the role, while also emphasizing safety measures you took to ensure the task was completed without risk to yourself or others.

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Describe how you maintain relationships with hospital staff and your team as a Part Time Field Service Representative.

Discuss your methods for building and maintaining strong relationships, such as open communication, respect, and reliability, and how these efforts contribute to a collaborative work environment.

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What do you believe is the most important aspect of being a Part Time Field Service Representative?

Highlight your focus on customer service and safety as the key aspects of this role, as these are critical to the relationships you build and the overall effectiveness of healthcare waste management.

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What skills do you think are essential for a successful Part Time Field Service Representative?

Discuss skills such as strong communication, problem-solving, attention to detail, physical stamina, and the ability to work independently—all of which are crucial for thriving in this role with Daniels Health.

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Daniels Health is a company that offers biomedical waste management solutions, focusing on safety and sustainability. They have operations worldwide and is widely regarded as a leader of innovation in the medical waste space.

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Part-time, on-site
DATE POSTED
December 30, 2024

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