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Transportation Manager

We are looking to hire a hands-on and motivational leader for our Daniels’ medical waste treatment facility in Easton, PA who will provide personnel, route, and management support to Daniels drivers to ensure service is executed cost-effectively, efficiently, productively, and to the Daniels standard per our service agreements. 


What will your job involve?
  • Provides daily pre-departure support; load trucks, double check manifests & routes, quality check transporters and brief employees, hold tail gate safety meeting with drivers weekly
  • Ensures Drivers manage routing to ensure maximum productivity (includes keeping drivers within their assigned routes and raising issues where required)
  • Maintains inter-departmental communication between our plant operations, sales, and field service teams
  • Performs daily route debrief session to solve problems and manage customer service issues
  • Manages driver conduct and performance including the facilitation of competence evaluations and performance reviews
  • Coordinates vehicle servicing and rectification of equipment issues to improve vehicle performance as required
  • Responsible for ensuring Driver compliance with Occupational Health and Safety legislation and principles
  • Facilitates quality checks on all product unloaded and loaded into trucks pre and post trip
  • Manages people operational costs by limiting overtime, keeping an ideal headcount to meet performance goals, and managing driver performance
  • Fills in for drivers as needed to keep on track of scheduled routes 


What are we looking for?
  • A highly motivated leader with a passion for delivering exceptional customer service, whilst keeping tight control of operational efficiencies and cost reductions. A leader who understands that communication, accountability and personal example are the cornerstones of servant leadership and will be just as comfortable setting the example in transport as reviewing your P&L or planning a new customer rollout. Here’s some of the skills and attributes that would make you a great fit candidate: 
  • 24 months of verifiable, related behind the wheel commercial driving experience
  • Clean 10 year DMV (dated within last 30 days) – we want to ensure you value safe driving as much as we do!
  • 3+ years in a management or supervisor position
  • Works well with others and can motivate people you work with.
  • Ability to converse with the general public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records
  • Ability and knowledge to safely load and properly block, brace, and secure the cargo
  • Expert in rules of DOT, regulations, and log books
  • Strong focus on Customer Service
  • Proficient in Microsoft (Word, Excel, etc.)
  • Possess (or obtain) a valid DOT medical certificate
  • Good communication skills both written and verbal with record-keeping discipline 
  • Ability to work weekends, holidays or flex hours as needed by production demands
  • Proven experience in improving processes and procedures


Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.


 

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

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CEO of Daniels Health
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Dan Daniels
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Transportation Manager, Daniels Health

Are you ready to step into a pivotal role in the healthcare industry? We're searching for a Transportation Manager at Daniels Health & Sharpsmart's medical waste treatment facility in Easton, PA. If you’re a hands-on, motivational leader with a knack for providing top-notch support to drivers, this could be the perfect opportunity for you! In this dynamic position, you'll be responsible for ensuring our drivers execute their routes efficiently, cost-effectively, and with the highest standards of safety. Your day-to-day will involve providing pre-departure support, managing communicative channels between plant operations and field services, as well as conducting daily route debriefs to enhance service quality. You'll take the reins on driver performance, handling evaluations and creating a supportive environment for your team. Moreover, you'll need to be proactive in managing operational costs, driver conduct, and compliance with health and safety regulations. A love for customer service, operational efficiency, and the ability to motivate a team are crucial traits we want in this role. Plus, your expertise in transportation and regulations will be your guiding light as you navigate the responsibilities that come with this position. So if you have a background in commercial driving, management experience, and a passion for serving the community, we want to hear from you! Come join us in making a significant impact in medical waste management while nurturing a culture of excellence and safety at Daniels Health & Sharpsmart!

Frequently Asked Questions (FAQs) for Transportation Manager Role at Daniels Health
What are the primary responsibilities of a Transportation Manager at Daniels Health & Sharpsmart?

As a Transportation Manager at Daniels Health & Sharpsmart, your primary responsibilities will include overseeing daily pre-departure operations, ensuring drivers manage their routing effectively, maintaining communication between different departments, conducting performance reviews for drivers, and managing compliance with safety regulations. You'll play a crucial role in solving customer service issues and facilitating a culture of operational excellence.

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What qualifications do I need to apply for the Transportation Manager position at Daniels Health & Sharpsmart?

To apply for the Transportation Manager position at Daniels Health & Sharpsmart, you’ll need at least 24 months of verifiable commercial driving experience, a clean 10-year DMV record, and over 3 years in a management role. Familiarity with DOT regulations and excellent communication skills, both written and verbal, are essential to excel in this role.

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How does the Transportation Manager contribute to customer service at Daniels Health & Sharpsmart?

The Transportation Manager at Daniels Health & Sharpsmart directly enhances customer service by ensuring that drivers execute their routes safely and efficiently while addressing service issues promptly. By fostering a team environment that prioritizes accountability and communication, the Transportation Manager helps to maintain high standards of service that exceed customer expectations.

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What skills are essential for a successful Transportation Manager at Daniels Health & Sharpsmart?

Success in the Transportation Manager role at Daniels Health & Sharpsmart relies on strong leadership abilities, operational efficiency, excellent interpersonal skills, and a solid understanding of transportation regulations. Being adept at problem-solving, having a keen focus on safety, and the ability to motivate and communicate effectively with your team will contribute significantly to your success.

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What can I expect in terms of work environment as a Transportation Manager at Daniels Health & Sharpsmart?

As a Transportation Manager at Daniels Health & Sharpsmart, you can expect a dynamic work environment where teamwork, communication, and service excellence are valued. You'll work closely with drivers and inter-departmental teams while navigating the challenges of ensuring safety and operational efficiencies. This role offers the chance to make a real difference in a vital service sector while leading a dedicated team.

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Common Interview Questions for Transportation Manager
How do you ensure drivers maintain productivity while adhering to safety regulations?

To ensure drivers maintain productivity while adhering to safety regulations, I promote open communication channels for discussing route challenges and regularly monitor performance metrics. I also conduct routine training sessions that emphasize both safety and efficient routing strategies.

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Can you describe a time when you had to resolve a conflict among your team?

In my previous role, I addressed a conflict by facilitating an open discussion between the team members involved, allowing each to express their viewpoints. By encouraging collaboration and focusing on the shared goal of service excellence, we arrived at a resolution that strengthened teamwork.

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What steps do you take to manage operational costs effectively?

To manage operational costs, I conduct regular reviews of our routing and driver performance metrics, optimizing where necessary. I also emphasize the importance of accountability in resource use among my team, balancing our operational needs without compromising service quality.

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How do you promote safety compliance among drivers?

I promote safety compliance by leading by example and conducting regular safety briefings. I ensure that every driver understands the importance of adhering to regulations and the operational protocols we have in place, fostering a culture where safety is prioritized.

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What strategies do you use to motivate your team?

I motivate my team by recognizing individual and team achievements publicly, providing opportunities for professional development, and fostering an environment where everyone feels valued and heard. Regular team-building activities also enhance morale and collaboration.

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How do you evaluate driver performance effectively?

I evaluate driver performance by utilizing a combination of quantitative metrics, such as on-time delivery rates and compliance with safety regulations, along with qualitative feedback gathered during regular check-ins and route debriefs, ensuring a well-rounded assessment.

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What is your approach to communicating with other departments?

I adopt a proactive approach by establishing regular inter-departmental meetings and utilizing collaborative tools for transparent communication. This ensures all teams are aligned with our operations, enhances problem-solving, and improves overall service delivery.

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How do you handle customer service issues that arise during transportation?

I handle customer service issues by first establishing a swift communication route, gathering all relevant information, and evaluating the situation. After addressing the immediate concern, I follow up with the customer and implement changes to prevent similar issues in the future.

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Describe your experience with logistics software and its importance.

I have extensive experience using logistics software to optimize route planning and manage tracking systems. This technology is crucial in enhancing operational efficiency, maintaining compliance, and providing real-time updates on deliveries, all of which contribute to better customer satisfaction.

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What do you consider the most challenging aspect of being a Transportation Manager and how do you tackle it?

The most challenging aspect of being a Transportation Manager is managing diverse team dynamics while ensuring compliance and efficiency. I tackle this by fostering open communication, setting clear expectations, and adapting my leadership style to meet individual needs, maintaining a cohesive and motivated team.

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Daniels Health is a company that offers biomedical waste management solutions, focusing on safety and sustainability. They have operations worldwide and is widely regarded as a leader of innovation in the medical waste space.

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Full-time, on-site
DATE POSTED
December 4, 2024

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