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Director, Web Experience

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We are seeking a seasoned and visionary Director of Web Experience to lead the evolution of our digital presence. In this strategic leadership role, you will shape and execute our web design strategy, drive the development of intuitive, high-performing websites, and deliver exceptional digital experiences that captivate and convert.

You’ll be a key player in translating business goals into seamless online interactions — combining your expertise in UX/UI design, front-end development principles, and digital branding to craft engaging web experiences for both prospects and customers.

If you have a passion for designing compelling digital experiences, leading creative teams, and staying ahead of web trends, we’d love to hear from you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Develop and execute a comprehensive web design strategy aligned with the company’s brand identity and business goals.
Lead a team of UI designers and Graphic Designers and work cross functionally with the web engineering team to create engaging, high-performing websites.
Oversee all aspects of design systems and user experience to ensure intuitive and responsive designs.
Collaborate with marketing, product, website engineering and content teams to optimize the customer journey and improve conversion rates.
Utilize data analytics, A/B testing, and user feedback to continuously refine web experiences and improve performance.
Ensure that all web designs follow best practices in accessibility (ADA compliance), SEO optimization, and mobile responsiveness.
Stay ahead of digital trends, emerging technologies, and industry standards to implement innovative solutions.
Manage design resources, budgets, and vendor relationships to support digital initiatives.
Advocate for user-centered design principles, ensuring that user needs drive decision-making.
Define and track key KPIs related to engagement, usability, and conversion to measure website success.

Who you are:

Bachelor’s or Master’s degree in Web Design, UX/UI Design, Graphic Design, Computer Science, or a related field.
12+ years of experience in web design, with at least 3+ years in a leadership role.
Demonstrated ability to drive marketing outcomes through impactful digital experiences, blending UX/UI best practices with working knowledge of HTML, CSS, JavaScript, WCAG accessibility standards, and web performance optimization.
Strong proficiency in design tools such as Adobe Creative Suite, Figma, Sketch, or similar.
Deep understanding of UX/UI principles, wireframing, prototyping, and responsive design.
Comfortable designing within real-world technical frameworks, including component-based frontend systems (e.g., React), SEO and analytics requirements, and headless CMS workflows ensuring design decisions support discoverability, engagement, and content scalability. Experienced with design systems is a plus.
Proven ability to lead and mentor cross-functional teams in a fast-paced environment.
Experience working with content management systems (CMS) like DatoCMS.
Excellent project management skills and ability to balance creative vision with business needs.
Strong communication skills to present ideas and strategies to executives and stakeholders.

Benefits and Growth:

Join one of the fastest growing global SaaS companies in the world, growing at an average of 67% year-over-year
Best-in-class benefits
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$177,000—$237,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

Average salary estimate

$207000 / YEARLY (est.)

min

max

$177000K

$237000K

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What You Should Know About Director, Web Experience, Datadog

At Datadog, we're excited to announce an opportunity for a talented Director of Web Experience in the vibrant heart of New York, New York. In this pivotal leadership role, you'll take the reins on transforming our digital presence into something truly remarkable. Picture yourself crafting a comprehensive web design strategy that not only aligns with our brand’s identity but also propels our business goals. You’ll lead a dynamic team of UI designers and graphic designers, collaborating with cross-functional teams to develop high-performing, user-friendly websites. Your insights into UX/UI design, along with your understanding of front-end development principles, will guide the creation of intuitive digital experiences that engage and convert. As the Director of Web Experience, you will harness data analytics and user feedback to continually refine and optimize our web interactions, ensuring all designs meet top-notch standards for accessibility, SEO, and mobile responsiveness. You'll stay ahead of digital trends, advocating for a user-centered approach that puts our customers first, while tracking vital KPIs to measure our success. At Datadog, we value creativity and collaboration, and our hybrid workplace model supports a healthy work-life balance. If you’re passionate about designing exceptional web experiences and can inspire others with your vision, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Web Experience Role at Datadog

What are the day-to-day responsibilities of the Director of Web Experience at Datadog?

As the Director of Web Experience at Datadog, your primary responsibilities will include developing and executing a comprehensive web design strategy, leading a team of UI designers and collaborating with various departments. You'll oversee design systems, ensure responsive designs, and optimize customer journeys to enhance conversion rates.