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Senior Workday HRIS Specialist

Who We AreWe’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!DEALER TIREPosition DescriptionTitle: Senior HRIS SpecialistReports To: Team Lead, HRISFLSA Status: ExemptDate Updated: 03/25/2024As Senior HRIS Specialist, your essential job functions will include the following:HRIS Configuration and Administration• Ensure the HRIS system is appropriately secured, and that the integrity of data is not compromised by maintaining company standards.• Responsible for timely and accurate configuration of workflows, user interfaces, and all other aspects of the system to optimally support the breadth of HR business needs including Core HR Processes (Payroll, Benefits, Compensation, Self-Service, Compliance, Time, and Attendance) and Talent Management (Onboarding, Recruiting, Performance Management, Success Planning, Career Development, Learning and Security).• Serve as a functional point-of-contact and assist subject matter experts with ensuring data integrity, testing of system changes, and analyzing data flows to configure the HRIS for optimization, accuracy, and process improvement.• Partner with the HRIS team in the management of Workday’s semi-annual releases by coordinating testing plans and timelines while maintaining internal controls.HRIS Production Support and Operations• Support end users with all aspects of self-service functionality: reset passwords, configure email notifications for specific workflow actions, resolve technical issues and configurations for HR software not supported by IT.• Coordinate with IT and/or other areas to ensure system accessibility and timely resolution of HRIS issues.• Responsible for monitoring HRIS issues and collaborating with IT and/or consultants, ensuring documented resolution.• Establish standard operating procedures for HR personnel related to HR systems and technology.• Create documentation to define business requirements, functional specifications, process, policies, and operations.• Work to enhance and monitor import and export interfaces and processes with vendors and partner with IT to resolve technical issues associated with interfaces.• Assist with unit test plans and support quality assurance measures as new modules are implemented and software updates occur.• Proactively conduct audit activities to ensure data integrity within the HRIS system.Projects and Process Improvement• Work proactively and collaboratively with HR departments (talent development, recruiting, total rewards, employee relations, payroll, etc.) to analyze HR processes, policies and procedures related to HRIS services and make recommendations regarding solutions and improvements.• Work with HR leadership, IT, and various vendors to define business requirements where technology can improve process and support advancement in operations and analytics. Initiate projects that have a positive impact on the business.• Partner with the HRIS Team in the selection and pre/post go live support for implementations of various HRIS software solutions.• Proactively recommend process and customer service improvements to HR systems for both front end and back-end users.• Partner with the HRIS team, HR leadership team, and IT to create the HR Strategy regarding how technology is leveraged to support, enable, and accelerate HR initiatives and business operations.• Collaborate with HRIS team to continuously improve HRIS requirements in support of the evolving needs for business metrics and analytics that enable and accelerate the HR business strategy.• Serve as a member of the project team for HRIS implementations and system integrations.Training & Development• Collaborate with the training team to develop user procedures, guidelines, and documentation. Train internal HR resources on new processes/functionality.• Assist with training initiatives on use of Workday (Self-Service, Talent Management, Learning Management).• Support associates and management during times of broad process rollout such as annual performance reviews, fielding questions on how to use and interact with the system.• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery, and support, and applying key technologies.• Through classes, reading, CBTs or other mechanisms, continuously increase both HR functional/process knowledge and HRIS application/technology knowledge. Participate in user group meetings/conferences.Competencies RequiredOther Duties as Assigned• Results Orientation• Analytical Thinking• Problem Solving• Agility• Initiative• Influence• Customer Focus• Learns Quickly and Applies KnowledgePosition Requirements• Bachelor's Degree in Human Resources, Computer Science, Information Systems, or related field , or related equivalent work experience• 3+ years’ experience with configuring Workday HCM modules and security• Experience in the following areas: HRIS, ERP or database management, digital records management, training, and system integration.• Strong understanding of downstream impacts and application of HR processes and data required. Core HR Processes (Payroll, Benefits, Compensation, Self-Service, Compliance, Time, and Attendance) and Talent Management (Onboarding, Recruiting, Performance Management, Success Planning, Career Development, and Learning).• Strong problem identification, solving and resolution skills.• Strong interest and capability in using and managing data and analytics to identify and communicate trends and progress.• Advanced Excel, SQL, Power BI or other query/reporting technical skills.• Capable of producing ad-hoc work with quick turn-around and high degree of accuracy.• Excellent project management, workflow, planning and organizational skills.• Emphasis on interpersonal, oral/written communication and presentation skills with ability to communicate technical information in non-technical terms.• Demonstrated ability to handle sensitive and confidential HR information.• Ability to adapt to change in a fast paced environment, take initiative, and work independently as well as in a team environment.Physical Requirements• Continuous viewing from and inputting data to a computer screen.• Sitting for long periods of time.Travel as necessary (Drug Policy• Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.Base Pay Range$85,000-$95,000This Position Is Targeted To Be Closed OnEOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.• ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at ADAAAccommodation@dealertire.com or via phone at 833-483-8232.
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What You Should Know About Senior Workday HRIS Specialist, Dealer Tire

Welcome to Dealer Tire, where we're on the lookout for an enthusiastic Senior Workday HRIS Specialist! Located in Cleveland, OH, Dealer Tire has been in the business since 1918, building a legacy of excellence while partnering with the world's leading auto manufacturers to drive tire sales. You'll play an integral role in shaping our HRIS environment by optimizing the Workday system to ensure it aligns with our ever-evolving business needs. Your primary responsibility will involve the configuration and administration of HR processes, from payroll to talent management, ensuring that everything runs like a well-oiled machine. You will collaborate closely with HR teams and IT to maintain data integrity while providing crucial support to end users. If you're someone who thrives in a dynamic environment and has a knack for problem-solving, you're in the right place! Your insights will help us make foundational improvements while you craft documentation and procedures that empower our HR department. Plus, with your expertise in analytics and reporting tools like Power BI and SQL, you’ll uncover trends that will drive progress. At Dealer Tire, we take pride in fostering professional growth, so expect plenty of opportunities to enhance your skills and drive meaningful change as part of a vibrant team. If you're ready to join a company that values hard work and innovation, we can't wait to see your application!

Frequently Asked Questions (FAQs) for Senior Workday HRIS Specialist Role at Dealer Tire
What are the key responsibilities of a Senior Workday HRIS Specialist at Dealer Tire?

As a Senior Workday HRIS Specialist at Dealer Tire, your key responsibilities will include configuring workflows and user interfaces in the HRIS system to optimize HR processes such as payroll, benefits, and talent management. You will also act as a point-of-contact for system integrity and support end-users with HRIS functionalities, ensuring that the system is accessible and efficient. Furthermore, you will collaborate with IT for issue resolution, document best practices, and lead process improvement initiatives.

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What qualifications are required for the Senior Workday HRIS Specialist position at Dealer Tire?

To qualify for the Senior Workday HRIS Specialist position at Dealer Tire, candidates should possess a Bachelor's degree in Human Resources, Computer Science, Information Systems, or a related field along with at least 3 years of experience configuring Workday HCM modules. Strong knowledge of core HR processes and technical proficiency in tools like SQL, Power BI, and advanced Excel are also required to excel in this role.

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How does a Senior Workday HRIS Specialist contribute to HR strategy at Dealer Tire?

A Senior Workday HRIS Specialist plays a vital role in shaping the HR strategy at Dealer Tire by partnering with HR leadership and IT to leverage technology for enhancing HR processes. You'll initiate projects designed to improve workflows and analytics, thereby contributing to organizational goals and driving success in HR initiatives across various departments.

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What makes the Senior Workday HRIS Specialist role unique at Dealer Tire?

The Senior Workday HRIS Specialist role at Dealer Tire is unique due to its combination of HRIS management and the opportunity to influence HR process improvements. Being part of a family-owned business with a strong heritage allows you to see the direct impact of your work on the company’s growth, while also enjoying a collaborative team environment committed to innovation and employee development.

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What kind of training and development opportunities can a Senior Workday HRIS Specialist expect at Dealer Tire?

At Dealer Tire, a Senior Workday HRIS Specialist can expect robust training and development opportunities, including collaborating with the training team to develop user documentation and procedures. You'll receive support in ongoing training initiatives centered around Workday functionalities and your professional growth will be fostered through participation in user group meetings and conferences, enhancing both your HR and HRIS knowledge.

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Common Interview Questions for Senior Workday HRIS Specialist
How do you prioritize tasks as a Senior Workday HRIS Specialist?

In prioritizing tasks as a Senior Workday HRIS Specialist, it's essential to assess the impact and urgency of each assignment. Start by categorizing tasks based on their deadlines and significance to HR operations. This approach allows you to tackle critical issues quickly while ensuring longer-term projects progress steadily. Communication with stakeholders also helps in understanding shifting priorities.

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Can you explain your experience with configuring Workday modules?

Certainly! In my previous roles, I’ve been responsible for the configuration of multiple Workday modules completely. I’ve handled payroll configurations and optimized self-service functionalities to create a seamless user experience. By collaborating with HR teams, I ensure that each module is tailored to meet our unique business needs while adhering to compliance standards.

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What methods do you use to ensure data integrity within the HRIS?

To ensure data integrity within the HRIS, I adopt a proactive audit approach, routinely checking data accuracy and compliance with established guidelines. I also leverage automated tools to monitor and validate data entries and establish protocols for data entry to minimize errors. Regular training for users on best practices is crucial to maintaining high data quality.

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How do you handle technical issues reported by HR users?

When handling technical issues reported by HR users, my first step is to assess the issue's nature—whether it's a configuration error, user misunderstanding, or a system bug. I then communicate with IT to resolve more complex issues swiftly while guiding users through workarounds. Documenting these issues ensures continuous improvement and better support in the future.

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How do you stay current with HRIS trends and technologies?

I stay current with HRIS trends and technologies by engaging in continuous education through webinars, industry conferences, and leading HR technology publications. Participation in user groups and online forums also helps me exchange insights with other HRIS professionals and understand how leading companies are integrating new technologies into their HR strategies.

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Describe a time when you successfully improved a process using HRIS.

In my previous position, I identified inefficiencies in our onboarding process. By configuring a streamlined workflow within Workday that allowed new hires to complete necessary paperwork online before their start date, we significantly reduced the time-to-hire and improved the onboarding experience. Feedback from both new hires and HR management highlighted the positive impact of this change.

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What challenges have you faced in HRIS roles and how did you overcome them?

One challenge I faced was resistance to adopting new functionalities within the HRIS. To overcome this, I implemented a change management strategy that involved transparent communication, training sessions, and support structures. This not only increased user buy-in but also resulted in a smoother transition to the new system functionalities.

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How do you approach documentation and standard operating procedures for HRIS?

I approach documentation and standard operating procedures with a focus on clarity and accessibility. I ensure that all documentation aligns with users’ needs and expectations by regularly reviewing processes with stakeholders. This collaboration ensures that the documentation serves as a practical tool that is easy to follow, which aids in both onboarding and ongoing user education.

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What is your experience with SQL and reporting tools in the context of HRIS?

I have a strong working knowledge of SQL and have utilized various reporting tools to extract, analyze, and visualize HR data effectively. I regularly create custom reports that help identify trends in employee performance and engagement. By leveraging these insights, I contribute to strategic HR decisions that align with organizational goals.

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How do you foster collaboration between HR and IT departments?

To foster collaboration between HR and IT departments, I prioritize clear communication and mutual respect. I facilitate regular meetings to discuss ongoing projects and issues, ensuring both sides understand each other’s goals and challenges. By involving IT early in the planning stages of HR projects, we build a strong partnership that drives successful implementations.

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DATE POSTED
December 5, 2024

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