Administrative Training Coordinator, APAC

As the Administrative Training Coordinator at Axon, your primary responsibilities will include managing the administration and coordination of international training programs, specially focused on TASER training and software use. You will develop training calendars, manage budgets, handle financial reports, order course materials, and work closely with partners to maintain customer satisfaction. Moreover, this role involves clerical duties such as filing, managing databases, and creating necessary reports to ensure seamless training operations.

To qualify for the Administrative Training Coordinator position at Axon, candidates should ideally possess a degree or equivalent experience and be proficient in Microsoft Excel, Outlook, PowerPoint, and Word. Exceptional communication skills, both written and verbal, along with strong time management abilities are essential. While not mandatory, familiarity with Microsoft AX Dynamics and Salesforce CRM platforms will be advantageous, making the candidate more suited to excel in the position.

Axon prefers candidates for the Administrative Training Coordinator role to have experience in administrative positions, especially those involving office management. A background in managing Learning Management Systems (LMS) and substantial project support office experience will give candidates an edge. In addition, being bilingual in English and another Asia Pacific language will enhance communication, which is a plus in this dynamic region.

Axon is committed to the growth of its employees, and as an Administrative Training Coordinator, you will have multiple opportunities for professional development. Your role allows for constant learning and ownership of training initiatives, giving you the ability to influence significant changes within the company. Moreover, your participation in various training events and collaboration with different departments will provide valuable experiences that can lead to advancement within the company.

Yes, while the Administrative Training Coordinator role is based in Melbourne, Victoria, regular travel to public safety agencies within the Asia Pacific region is expected. This travel will allow you to engage directly with customers, enhance training offerings, and ensure the successful implementation of training programs, making it an exciting aspect of this position.

When responding to this question, express your passion for supporting training initiatives in a mission-driven environment. Highlight Axon's commitment to Protect Life and align your personal values with their mission. Include specific examples that demonstrate your enthusiasm for contributing to important safety challenges.

To address this question, share your approach to task prioritization and time management. Emphasize your ability to create organized schedules and maintain flexibility to adapt to emerging demands. Discuss any tools or methods you use to keep projects on track, showcasing your efficiency in managing responsibilities.

In your answer, provide examples of how you've previously managed budgets, detailing your processes for tracking expenses and ensuring adherence to financial guidelines. Highlight any experiences using financial software to maintain accuracy, and showcase your analytical skills in managing financial reports.

Demonstrate your ability to communicate effectively by discussing your experience working with varied stakeholders, such as external partners, colleagues, and clients. Illustrate your adaptability in tailoring messaging to different audiences and your commitment to fostering positive relationships within a collaborative environment.

Talk about your familiarity with LMS and how you would use it to manage training materials, track course attendance, and generate certifications. Share specific examples of how you've used LMS in previous roles to enhance training efficiency and effectiveness, showcasing your tech-savvy side.

Discuss your methods for collecting feedback, such as surveys or interviews with participants post-training. Highlight the importance of feedback in refining training initiatives and how you would implement constructive criticism to improve future sessions.

In your response, emphasize your understanding of regulatory requirements in training contexts. Talk about the processes you have implemented in past roles to ensure compliance, such as regular audits, updating procedures based on changing regulations, and keeping abreast of industry best practices.

Share your collaborative approach to creating effective training materials, focusing on stakeholder involvement and the integration of feedback. Discuss your experience in researching, designing, and implementing training content that aligns with the objectives of the organization and meets learner needs.

When answering this question, narrate a specific example of a challenge you encountered, detailing your thought process and the steps you took to resolve it. Highlight your problem-solving skills and emphasize the positive outcome as a result of your actions.

Express your understanding of the importance of teamwork by discussing how you would coordinate logistics, manage schedules, and ensure seamless communication between departments during events. Highlight your organizational skills and ability to prioritize tasks to ensure successful outcomes.