Account Executive Expansion, Mid-Market | CEE & Baltics

The Account Executive Expansion role at Deel involves managing the entire sales cycle for renewals, upsells, and cross-sells while effectively communicating with clients to understand their unique needs. You'll collaborate with internal departments to fulfill client requirements and consistently engage with cross-functional teams to enhance product development and competitive strategies.

For the Account Executive Expansion position at Deel, candidates should have at least 3 years of sales experience, with a minimum of 2 years focused on client development in the EMEA region. A proven track record of developing greenfield territory and SFDC proficiency are crucial for success in this role.

Client communication is vital in the Account Executive Expansion role at Deel. You'll be the primary point of contact for clients, needing to articulate the product's value effectively and proactively resolve any complaints or issues that arise during the sales cycle, focusing on enhancing the buyer experience.

Deel offers competitive total rewards for the Account Executive Expansion role, including tailored computer equipment, stock grant opportunities, remote work flexibility, and other location-based perks and benefits. Our commitment to inclusive and equitable compensation reflects our dedication to employee well-being.

Deel is committed to building a diverse and inclusive workplace that mirrors a variety of backgrounds and perspectives. We actively encourage applications from qualified individuals regardless of race, gender, or other legally protected characteristics and provide accommodations to ensure equal participation in our recruitment process.

To understand a client's needs, I would begin with proactive engagement—asking open-ended questions to uncover their unique challenges and goals. Actively listening and confirming my understanding through summarization is key, as is demonstrating my knowledge of how Deel can address those specific needs.

Developing a greenfield territory requires thorough market research to identify potential clients, establishing a strong value proposition, and leveraging networking opportunities. I would also utilize Salesforce (SFDC) to track leads and manage client relationships effectively while continuously refining strategies based on feedback and performance metrics.

In previous roles, I leveraged deep product knowledge and strong relationships with clients to identify opportunities for upselling and cross-selling. By understanding the client's current usage and future needs, I was able to present tailored solutions that added value to their experience, ultimately fostering long-term partnerships.

As an Account Executive, challenges may include transitioning clients from traditional hiring methods to a global platform or addressing concerns about compliance in differing countries. My approach would involve thorough education on our solutions, coupled with active support to build their confidence in our offerings.

Handling a dissatisfied client involves quickly acknowledging their concerns and demonstrating genuine commitment to resolving the issues. I would listen carefully to their feedback, take immediate action to address their concerns, and follow up to ensure they're satisfied with the solutions provided.

My motivation to work in a fast-paced startup like Deel stems from the opportunity to make a significant impact through innovation and agility. The chance to learn from a diverse group of professionals and adapt to dynamically changing markets inspires me to constantly strive for excellence and growth.

In a sales role, I prioritize tasks by assessing the potential impact of each task on revenue and client satisfaction. Using tools like SFDC, I can set reminders, track progress, and evaluate deadlines to ensure I remain organized while focusing on high-priority engagements.

In a previous role, I collaborated with product development and marketing teams to refine a solution that better met client needs. This required open communication and alignment of our goals, which resulted in a more effective product and enhanced client satisfaction.

To maintain accurate sales data, I regularly update information in SFDC to reflect real-time changes in client interactions, opportunities, and forecasts. Conducting weekly audits on data accuracy helps prevent discrepancies and supports informed decision-making.

Deel's mission to eliminate hiring borders is crucial in today’s global job market, as it empowers companies to tap into diverse talent pools, creating a more equitable employment landscape. By simplifying compliance and payroll processes, we help businesses thrive in an increasingly competitive world.