Account Executive (US)

The Account Executive (US) at JOOR is responsible for driving revenue growth by managing a significant book of business, ranging from $500,000 to $650,000. You'll communicate JOOR's unique value proposition, build relationships with key decision-makers, manage incoming leads, and lead prospecting campaigns to develop and close new opportunities. This role also involves engaging in discovery sessions with potential clients to ensure alignment with JOOR’s platform.

For the Account Executive position at JOOR, candidates should have at least 3 years of experience in sales within SaaS, B2B, or a technology-related sector. Experience in Retail or Wholesale is considered a bonus. Familiarity with sales tools like Salesforce or other CRMs is strongly preferred, and fluency in Spanish is a plus. A successful candidate would also demonstrate a history of hitting KPIs and working effectively under commission-based structures.

At JOOR, the work environment promotes collaboration and growth. As an Account Executive, you'll participate in internal team meetings, collaborate with cross-functional teams, and have opportunities to engage in professional development. JOOR also values transparency about business performance through monthly all-hands meetings, fostering a supportive and informed workplace culture.

Yes! JOOR is committed to the professional development of its employees. As an Account Executive, you'll have access to various internal initiatives aimed at fostering growth. Additionally, you will benefit from networking opportunities, participation in Market Weeks, and ongoing training that aligns with your career aspirations, allowing you to expand your skill set within the fashion-tech industry.

JOOR provides a comprehensive benefits package for the Account Executive position, including medical, dental, vision, and 401k plans. Employees also enjoy a flexible 'My Time' policy that promotes work-life balance. Furthermore, JOOR emphasizes transparency regarding company performance and growth, ensuring that all employees are aligned and engaged with the company's objectives.

To identify key decision-makers, I would first research the target organization using LinkedIn and company websites to understand their hierarchy. Engaging with industry news and reports could also shed light on individuals crucial to the buying process. Networking through events or mutual connections can provide insights, and leveraging soft skills in communication would help build trust with those individuals.

My experience with Salesforce has been extensive; I've utilized it for lead tracking, establishing customer relationships, and forecasting sales. I prioritize data accuracy and routinely update relevant information to stay organized. In previous roles, I've also integrated other CRM platforms to manage workflows effectively, which has resulted in streamlined communication with both clients and cross-functional teams.

In my last position, I closed a $400,000 contract with a major retailer. The key was establishing rapport early through personalized communication and addressing their specific needs. I led thorough discovery meetings to understand their challenges and subsequently tailored our value proposition. By collaborating with our pre-sales team, we crafted a compelling solution, and after several rounds of negotiations, we successfully closed the deal.

My greatest achievement was significantly exceeding my sales quota by 150% in my previous job. I achieved this through strategic upselling and cross-selling, prioritizing strong relationships with my clients. This success not only increased revenue for my employer but also led to long-lasting partnerships that benefited both our companies.

I employ a combination of time-blocking and prioritizing tasks based on urgency and impact. Every morning, I assess the most imminent deadlines and align my day accordingly, allowing for flexibility as new leads or opportunities arise. I also regularly update my CRM to ensure that my follow-ups and outreach align with sales goals, which helps maintain organization.

My approach to researching a target account begins with analyzing their website, looking for available case studies, and studying their press releases. I also tap into social media for insights into their culture and current challenges. This groundwork allows me to tailor my outreach strategy effectively, demonstrating that I've done my homework and am genuinely interested in solving their specific problems.

When facing objections, I first listen attentively to ensure I fully understand the client's concerns. I acknowledge their points and then present data or case studies to reinforce the advantages of our solution. By clarifying the potential ROI and outlining how we can mitigate risks, I strive to shift their perspective towards a collaboration that benefits them.

I utilize a combination of CRM tools and spreadsheets to track performance against defined KPIs. I consistently update my progress in these systems and review metrics weekly to assess what strategies are working. I also seek feedback from my manager to identify areas for improvement, which helps refine my approach.

With over three years in SaaS sales, I possess a deep understanding of technology-driven markets. My proven track record of building relationships and closing substantial deals aligns perfectly with JOOR’s mission. Furthermore, my familiarity with the fashion industry allows me to resonate with clients, ensuring that I can articulate JOOR’s value proposition effectively.

I emphasize consistent communication and follow-up, ensuring that clients feel valued beyond the initial sale. By scheduling regular check-ins, providing updates on new features, and seeking constructive feedback, I maintain engagement. Building a rapport through shared experiences, such as attending industry events together further strengthens our connection, turning clients into advocates for JOOR.