Account Executive, SMB | France - job 1 of 2

As an Account Executive for SMB at Deel, your main responsibilities include representing Deel's products, managing customer relationships, driving sales growth, and identifying custom solutions for clients. This role requires you to be proactive in addressing client needs and promoting cross-product usage to maximize profitability.

To qualify for an Account Executive position at Deel in France, you should have a minimum of 2 years of experience in a similar role, preferably in an SMB environment within a unicorn startup or tech company. Proficiency in English and French, excellent communication skills, and a strong understanding of SaaS technologies are essential.

Deel offers flexible remote work options for the Account Executive position. You can enjoy the conveniences of working from home with access to WeWork locations if available. This flexibility is designed to support your productivity and work-life balance.

As an Account Executive at Deel, you will enjoy a range of benefits, including competitive pay, tailored computer equipment, stock grant opportunities, and additional perks based on your location and employment status. Deel is committed to creating an inclusive and supportive environment for all its employees.

Deel is dedicated to cultivating a diverse and inclusive workplace by valuing different backgrounds, experiences, and perspectives. They actively encourage applications from all aspiring candidates, regardless of race, religion, gender identity, or other protected characteristics.

In your answer, highlight specific examples where you successfully managed customer accounts. Discuss how you identified client needs, built rapport, and provided solutions that resulted in enhanced customer satisfaction and business growth.

Discuss strategies such as understanding market trends, utilizing CRM tools, leveraging upselling techniques, and maintaining a customer-focused approach. Give examples of past successes to illustrate your effectiveness.

Provide an example of a complex problem you solved for a client. Explain your thought process, the steps you took to address the issue, and the positive outcome that followed, which showcases your analytical and solution-oriented mindset.

Demonstrate your knowledge about Deel's offerings by discussing their features, benefits, and how they solve hiring challenges for global companies. Mentioning any specific product experience can strengthen your answer.

Share techniques you use, such as creating to-do lists, setting deadlines, and using time-blocking methods to stay organized. Highlight your ability to adapt to changing priorities while maintaining focus on key tasks.

Explain your flexibility in communication, highlighting how you tailor your messaging based on the client’s background, preferences, and understanding. Emphasize the importance of clear and effective communication in building relationships.

Describe a situation where you broke down intricate details into understandable components for the client. This will showcase your ability to convey technical information in a relatable manner, which is essential in your role.

Discuss an instance where you faced objections and how you addressed them effectively. Mention your approach in listening to the client’s concerns, validating their feelings, and then providing a suitable counterpoint or solution.

Share personal motivations such as goals, professional growth, or the desire to help clients succeed, providing insights into what drives your passion for sales and customer service.

Mention strategies such as attending industry conferences, subscribing to relevant publications, and participating in professional networks to stay informed about new developments in the SMB market and SaaS technologies.