Client Partner - Spotify - job 1 of 2

As a Client Partner at Aleph representing Spotify, you will lead efforts to engage with brands and agencies, manage client relationships, educate partners on Spotify's advertising offerings, and work closely with cross-functional teams. You'll also report monthly on sales performance and be proactive in client outreach for new business acquisition.

To qualify for the Client Partner position at Aleph for Spotify, you should have at least 3 years of experience in advertising sales or similar client-facing roles. A strong understanding of how digital and programmatic advertising operates is essential, along with excellent customer orientation and analytical abilities. Proficiency in tools like Sheets and PowerPoint, along with fluency in English and the local language, is also required.

A successful Client Partner at Aleph for Spotify should possess strong interpersonal and communication skills, a systematic approach to problem-solving, and an analytical mindset. Creativity, tech curiosity, and the ability to thrive in a team while also demonstrating a competitive edge are vital traits for success in this role.

At Aleph, you’ll find a dynamic and inclusive culture that celebrates diversity and encourages individual growth. The environment is fast-paced and collaborative, allowing for mutual support among colleagues. We foster continuous learning through workshops and provide flexible working models tailored to your needs.

As a Client Partner for Spotify at Aleph, you’ll have numerous opportunities for growth. We encourage our staff to strive for more, offering tailored training programs and access to innovative workshops to keep your skills sharp. Our multinational setting also allows you to learn from a diverse range of professionals across the globe.

When building relationships with clients in a Client Partner role, it's crucial to focus on understanding their unique needs and challenges. This can be achieved through active listening and regular communication. Provide tailored solutions and maintain an open dialogue to foster trust and collaboration.

Preparing for a key client presentation involves thorough research into the client’s business and their existing marketing strategies. I would create a focused presentation that highlights Spotify's offerings that best align with their goals, supplemented by data-driven insights to support my recommendations.

To track and analyze sales performance, I leverage CRM tools to monitor client interactions and campaign success metrics. I also establish key performance indicators and regularly compare them against targets, allowing me to identify patterns and areas of improvement for future strategies.

Handling client objections requires active listening and empathy. I validate their concerns and address them by providing evidence or alternative solutions. It's important to be flexible and work collaboratively to find a resolution that satisfies both parties.

Teamwork is essential as a Client Partner. Collaboration with internal teams helps to ensure that we present a unified front to clients and leverage diverse expertise. I believe in sharing insights and resources with colleagues to maximize our effectiveness and enhance client satisfaction.

A successful campaign I managed involved detailed market research and audience segmentation leading to a targeted advertisement strategy. Success stemmed from leveraging data insights and maintaining constant communication with the clients to adapt the approach as needed, resulting in improved engagement rates.

Staying updated with industry trends is vital in this role. I regularly participate in webinars, attend industry conferences, read relevant publications, and network with other professionals. This proactive approach allows me to identify emerging trends that can benefit my clients.

I believe I am a great fit for the Client Partner position at Aleph due to my extensive experience in advertising sales combined with my passion for digital marketing. My analytical skills, customer-oriented approach, and ability to foster strong relationships align perfectly with Aleph’s values and goals.

Prioritizing tasks involves assessing each account's needs and urgency. I categorize tasks based on deadlines and the potential impact on revenue. Time management tools and regular check-ins allow me to stay organized and ensure that no client feels ignored.

Once, I received feedback on my presentation style to be more engaging. I took this constructively—attended workshops on presentation skills, practiced in front of peers, and incorporated storytelling. This significantly improved my ability to connect with clients and made my pitches more compelling.