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HR Experience Benefits Specialist, NAM - job 1 of 3

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Duties:

  • Providing support to EORs and clients for benefit-related questions or concerns through all available communication channels

  • Participating in planning and scoping of benefits product development

  • Launching new EOR benefits programs from the ground up 

  • Project managing the renewal process for existing benefits policies, ensuring timely and efficient execution.

  • Develop training materials and resources to educate internal team members, clients, and EORs on EOR benefit offerings 

  • Creating processes to streamline benefits operations ensuring scalability and efficiency in benefits administration.

  • Participating in special projects and initiatives within the HR and benefits space

  • Being the subject matter expert on all matters related to benefits

Requirements:

  •  5+ years of experience in Benefits, either working for a broker or at a large start-up

  • Ability to build strong partnerships, influence decisions, and communicate complex work in a clear and concise manner across a variety of audiences

  • High level of ownership, confidentiality, and attention to detail

  • Operational experience running benefits plans

  • Excellent written and verbal communication in English

  • Data driven; advanced Excel skills

Bonus Points:

  • You're passionate about the future of work

  • You are creative and like to think outside the box

  • You have working knowledge of SQL

  • You have experience building consumer/business facing products where you have to think about customer experience and growth

  • You have worked in multiple countries, cultures, and places

  • You like getting bonus points :)

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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CEO of Deel
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Alex Bouaziz
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What You Should Know About HR Experience Benefits Specialist, NAM, Deel

Are you ready to take your career to new heights with Deel as an HR Experience Benefits Specialist? At Deel, we are empowering businesses globally by helping them hire the best talent, no matter where it is located. As part of a vibrant team spread across over 100 countries, you will play a crucial role in enhancing the employee benefits experience for our clients and EORs. Your responsibilities will involve providing support for benefit-related questions, launching innovative EOR benefits programs, and establishing effective processes to streamline operations. With over 5 years of experience in the benefits sector, you’ll have the opportunity to bring your expertise and ideas to the table. You will work collaboratively with various teams, develop training materials, and become the go-to subject matter expert on benefits matters. This is an exciting chance to influence decisions and make a real impact in a dynamic environment. Joining Deel means you'll be part of an organization that values diversity, innovation, and inclusion. Our commitment to our team goes beyond just a job; we offer flexible work options, competitive pay, stock grants, and much more. It’s a fantastic time to join us as we continue to lead the international payroll and compliance market, and we can’t wait to see how your skills will contribute to our shared success. Let's build a world without hiring borders together!

Frequently Asked Questions (FAQs) for HR Experience Benefits Specialist, NAM Role at Deel
What are the main responsibilities of the HR Experience Benefits Specialist at Deel?

As an HR Experience Benefits Specialist at Deel, you'll be responsible for supporting EORs and clients with benefit-related inquiries, participating in the development of new benefits products, and managing the renewal processes for existing benefits policies. Your role will require creating training resources and streamlining the benefits administration processes to ensure everything runs smoothly and efficiently.

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What qualifications are required for the HR Experience Benefits Specialist position at Deel?

To qualify for the HR Experience Benefits Specialist position at Deel, candidates should have over 5 years of experience in benefits administration, ideally within a large startup or brokerage environment. Strong communication skills, operational experience with benefits plans, and a detail-oriented mindset are essential. Advanced Excel skills and a data-driven approach will set you apart!

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How does Deel support career growth for HR Experience Benefits Specialists?

Deel is dedicated to nurturing growth for its team members, especially HR Experience Benefits Specialists. We provide opportunities to work on international projects, participate in special initiatives within the HR space, and develop your skills through training and collaboration with a diverse global team. We believe that career advancement is a journey, and we’re here to support yours every step of the way.

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What benefits can employees expect when working as an HR Experience Benefits Specialist at Deel?

Employees at Deel enjoy a competitive compensation package that includes flexible remote work options, stock grant opportunities, tailored computer equipment, as well as additional perks and benefits based on employment status and location. Our total rewards program reflects our commitment to inclusivity and employee satisfaction.

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What makes Deel an attractive employer for an HR Experience Benefits Specialist?

Deel stands out as an employer because it values diversity and fosters a truly inclusive workplace. With a focus on innovation and collaboration, you’ll work with a global team looking to make a significant impact in the HR space. Plus, the recent funding rounds affirm our position as market leaders, making it an exciting time to be part of a modern, dynamic company like Deel.

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Common Interview Questions for HR Experience Benefits Specialist, NAM
Can you explain your experience in managing benefits programs?

Be prepared to discuss specific benefits programs you've managed in past roles. Talk about your responsibilities, any challenges you faced, and how you overcame them. Providing examples of successful program launches or renewals showcases your capability and experience.

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How do you approach resolving employee inquiries about benefits?

Explain your methods for addressing employee inquiries, such as focusing on excellent communication, active listening, and prompt follow-up. Share any tools or resources you use and highlight your ability to simplify complex information for diverse audiences.

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What strategies do you employ for benefits program development?

Discuss your approach to developing benefits programs, including research, stakeholder engagement, and aligning offerings with employee needs. Providing examples of innovative programs you've introduced can highlight your creativity and strategic thinking.

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How do you ensure compliance with benefits policies?

Prepare to describe the processes you follow to stay compliant with benefits policies, including staying updated with local regulations, conducting regular audits, and collaborating with compliance teams. Mention any software or tools that help you manage compliance effectively.

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Describe a time when you had to influence a decision regarding a benefits program.

Be ready to share a specific situation where you successfully influenced a decision. Talk about your approach, the stakeholders involved, and the outcome. This will showcase your negotiation skills and ability to communicate effectively.

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What role does data play in your decision-making processes for benefits?

Discuss how you've utilized data to analyze trends, measure program effectiveness, and make informed decisions about benefits offerings. Highlight any tools or analytical skills, such as advanced Excel or SQL, that you've used to derive insights.

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How do you foster a positive relationship with clients and EORs in your role?

Share your approach to building strong partnerships, emphasizing communication, understanding client needs, and being proactive in addressing concerns. Trust and reliability are key factors, so include examples that highlight these qualities.

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What challenges have you faced in benefits administration, and how did you overcome them?

Be prepared with examples of challenges you've faced, such as managing multiple benefit plans or addressing employee grievances. Discuss specific actions you took to resolve issues, demonstrating your problem-solving skills and resilience.

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How do you keep yourself informed about the latest trends in employee benefits?

Explain the resources you use to stay updated, such as industry publications, professional networks, and training opportunities. This shows your commitment to continuous learning and your proactive nature in adapting to market changes.

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Why do you want to work at Deel as an HR Experience Benefits Specialist?

Articulate your excitement about Deel’s mission, values, and innovative approach to HR solutions. Mention how your skills align with the role and how you believe you can contribute to Deel’s ongoing success while growing professionally.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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Badge Diversity ChampionBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 8, 2025

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