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PEO Implementation Manager

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Role Overview:

We are seeking a PEO Implementation Manager to join our rapidly growing team. In this role, you will be responsible for overseeing the successful implementation for our Professional Employer Organization (PEO) clients. The ideal candidate will have deep knowledge of payroll processes, strong project management skills, and familiarity with PrismHR software. You will collaborate closely with internal teams, clients, and third-party vendors to ensure seamless onboarding and payroll integration, driving an exceptional client experience.

Key Responsibilities:

  • Project Management: Lead and manage the end-to-end implementation process for PEO services, with an emphasis on payroll processes, ensuring timely and accurate execution.

  • Client Onboarding: Partner with clients to understand their payroll needs and customize solutions that align with their operational and compliance requirements.

  • PrismHR Expertise: Leverage PrismHR software to configure payroll settings, ensure data accuracy, and troubleshoot issues during the implementation phase.

  • Cross-Functional Collaboration: Work closely with tax, legal, and operations teams to ensure compliance with local regulations and smooth software integration.

  • Data Migration: Oversee data collection, validation, and migration processes to transition client payroll information into Deel’s platform.

  • Quality Assurance: Conduct quality checks on payroll configurations and ensure accuracy before going live.

  • Client Relationship Management: Maintain ongoing communication with clients throughout the implementation process, ensuring their expectations are met or exceeded.

  • Continuous Improvement: Identify areas for process improvement and contribute to refining Deel’s PEO payroll implementation practices.

Key Qualifications:

  • 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.

  • 2+ years of experience in an implementation manager role, preferably within a PEO or similar environment

  • Strong working knowledge of PrismHR software with experience configuring and implementing payroll systems.

  • Familiarity with global payroll processes and PEO operations.

  • Exceptional project management skills, with the ability to manage multiple implementations simultaneously.

  • Strong understanding of payroll tax regulations, data compliance, and local labor laws.

  • Experience in client-facing roles, with strong communication and interpersonal skills.

  • Analytical mindset with a keen attention to detail and problem-solving abilities.

  • Ability to thrive in a fast-paced, dynamic environment with changing priorities.

Preferred Qualifications:

  • Experience working with global payroll systems.

  • Certified Payroll Professional (CPP) or related certifications.

  • Proficiency in other payroll or HR management systems.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Alex Bouaziz
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About PEO Implementation Manager, Deel

At Deel, we're on the forefront of revolutionizing the hiring landscape, and we're looking for a PEO Implementation Manager to join our growing family! With over three thousand passionate individuals across 100 countries, our vision is to remove hiring borders and connect exceptional talent with great companies. As a PEO Implementation Manager at Deel, your role will be pivotal as you oversee the seamless implementation of PEO services for our clients. Your expertise in payroll processes and project management will enable you to customize solutions that truly meet our clients' needs. You’ll engage closely with a host of internal teams, clients, and third-party vendors to deliver an unmatched onboarding experience while leveraging your knowledge of PrismHR software to ensure smooth integration of payroll settings and accurate data management. In this dynamic position, you’ll manage multiple projects simultaneously and have a direct impact on client satisfaction and success. We believe in continuous improvement, and your analytical mindset will help us refine our processes as we evolve. If you’re ready to step into a role where your contributions matter and help empower businesses around the world to thrive, then Deel is the place for you!

Frequently Asked Questions (FAQs) for PEO Implementation Manager Role at Deel
What are the key responsibilities of a PEO Implementation Manager at Deel?

As a PEO Implementation Manager at Deel, you will lead the implementation of PEO services, focusing on project management and client onboarding. You’ll work with clients to customize payroll solutions, collaborate with internal teams for compliance, and leverage PrismHR software for data accuracy and troubleshooting. Your role includes overseeing data migration, conducting quality checks on payroll configurations, and maintaining communication with clients throughout the process.

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What qualifications are needed for the PEO Implementation Manager position at Deel?

To be a successful PEO Implementation Manager at Deel, you should have at least 5 years of experience in payroll implementation within a PEO or HR service environment, along with 2 years in an implementation manager role. A strong working knowledge of PrismHR software is crucial, as well as familiarity with global payroll processes. Exceptional project management skills and a detailed understanding of payroll tax regulations are also essential for this role.

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How does the PEO Implementation Manager role at Deel contribute to client satisfaction?

The PEO Implementation Manager plays a vital role in ensuring a positive client experience at Deel. By leading the end-to-end implementation process and tailoring solutions to fit client needs, you help clients navigate payroll complexities. Your ongoing communication and relationship management ensure that clients’ expectations are met and that they feel supported throughout their journey with Deel.

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What kind of work environment can I expect as a PEO Implementation Manager at Deel?

Joining Deel as a PEO Implementation Manager means entering a fast-paced and dynamic work environment where collaboration is key. You'll work with diverse global teams committed to innovation and continuous improvement. The flexibility to work remotely, along with access to coworking spaces like WeWork where applicable, fosters a culture of inclusivity and accessibility.

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What opportunities for career growth exist for PEO Implementation Managers at Deel?

At Deel, the career growth potential for a PEO Implementation Manager is significant. You’ll gain invaluable experience in project management and client relations, and there are opportunities to advance into senior roles or specialize in areas such as global payroll management. Deel’s commitment to employee development also ensures that you will have access to resources and support as you progress in your career.

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Common Interview Questions for PEO Implementation Manager
Can you describe your experience with payroll implementation in a PEO environment?

In responding to this question, highlight specific roles and projects you've undertaken in payroll implementation within a PEO. Discuss your project management approach, challenges faced, and how you ensured compliance and client satisfaction throughout the implementation process.

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How do you prioritize tasks when managing multiple implementations simultaneously?

Share your method for prioritization. This could involve using project management tools, setting timelines, and regularly communicating with stakeholders to adjust priorities based on the evolving needs of the clients.

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What strategies do you use to ensure data accuracy during payroll configurations?

Discuss your approach to conducting detailed checks and data validation. You might also mention the importance of utilizing software tools to minimize errors and ensure that your team follows standardized procedures to maintain data integrity.

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How familiar are you with PrismHR, and how have you utilized it in previous roles?

Talk about your hands-on experience with PrismHR software, including any specific configurations or customizations you've performed. Provide examples of how you’ve solved problems or streamlined processes using this tool.

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What do you consider the most challenging aspect of client onboarding in PEO services?

Reflect on the complexities of understanding diverse client needs and aligning them with existing processes. Discuss how effective communication and proactive management can mitigate these challenges.

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Describe a time when you had to handle a difficult client situation effectively.

Provide a specific example of a challenging client interaction. Focus on your communication strategy, how you resolved the issue, and what you learned from the experience.

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How do you stay updated on payroll regulations and compliance issues?

Share the resources you rely on to stay informed, such as industry publications, webinars, and professional associations. Discuss your proactive approach to continuous learning in the rapidly changing compliance landscape.

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What metrics do you use to measure the success of a payroll implementation?

Talk about key performance indicators you monitor, such as client satisfaction scores, accuracy rates in data migration, and adherence to timelines. Explain how you use these metrics to drive improvements.

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How would you describe your leadership style when managing cross-functional teams?

Discuss your collaborative approach to leadership, emphasizing open communication, inclusivity, and how you leverage team strengths to achieve common goals in projects.

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What excites you the most about working for Deel as a PEO Implementation Manager?

Express your enthusiasm for Deel’s mission to empower global hiring and how you align with their values. Mention the opportunity for professional growth and being part of a culturally diverse and innovative team.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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Inclusive & Diverse
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DATE POSTED
December 17, 2024

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