Account Executive, Mid-Market - Expansion

As an Account Executive, Mid-Market - Expansion at Deel, your primary responsibilities include managing and nurturing a book of accounts, driving upsell and cross-sell opportunities to existing clients, conducting business reviews, and ensuring maximization of client lifetime value. You'll also be focused on developing and forecasting a sales pipeline, always working to meet or exceed your revenue quotas.

To be considered for the Account Executive, Mid-Market - Expansion role at Deel, you’ll need at least 4 years of experience in sales or account management. It's important that you possess strong customer-facing skills, have the ability to break down complex concepts, and have experience owning the full sales cycle, including relationship building and contract negotiation.

Deel supports its Account Executives, including those in the Mid-Market - Expansion role, by providing comprehensive training, ongoing professional development opportunities, and a collaborative work environment where you can lean on customer success teams for support. You'll also benefit from top-notch technological resources to enhance your sales efforts and interactions with clients.

The work culture at Deel is dynamic and inclusive, emphasizing collaboration and growth. As an Account Executive, you'll be part of a global team that values diverse perspectives and encourages innovation. The company fosters an environment where you can express your ideas, learn from others, and drive meaningful impact through your work with clients.

As an Account Executive, Mid-Market - Expansion at Deel, you will enjoy flexible remote work options, competitive pay, and stock grant opportunities. Additionally, the company offers various perks and benefits tailored to your employment status and country, reflecting Deel's commitment to inclusivity and ensuring all employees are well-supported.

In answering this question, you should outline specific examples from your past roles where you've successfully managed a portfolio of accounts, detailing the strategies you employed to drive revenue growth, the challenges you faced, and how you overcame them.

When discussing your approach to upselling and cross-selling, highlight your customer relationship management skills, outline the importance of understanding client needs, and provide examples of successful strategies that have led to increased sales.

To establish credibility with decision-makers, speak to the importance of building trust through transparent communication, showcasing your expertise, and consistently delivering value. Provide concrete examples of how you've established these relationships in the past.

For this question, share a specific scenario where you identified the issues causing dissatisfaction, detailed the actions you took to address the problems, and the positive outcome that resulted from your efforts. This demonstrates your problem-solving abilities and commitment to client success.

Discuss your time management strategies, such as using task management tools, setting priorities based on client needs and revenue potential, and maintaining a proactive rather than reactive approach. Provide examples of how you've effectively balanced your workload.

In response, convey your understanding of Deel's mission and products, especially how they facilitate global hiring and compliance. Mention specific features that stand out to you and how they align with client needs and industry trends.

Talk about your methods for pipeline development, including lead generation techniques, networking, and leveraging data analytics to identify potential upsell opportunities. Share past experiences that illustrate your success in pipeline management.

Emphasize the importance of continuous communication and follow-up while also being receptive to feedback. Provide examples of how you have maintained relationships with clients after the sale to ensure their needs are met and expectations are exceeded.

List specific CRM systems, communication tools, and sales analytics platforms you've used. Highlight how these tools have enhanced your efficiency and effectiveness in managing client relationships and driving sales results.

For this question, ensure your answer reflects your alignment with Deel's values and mission. Discuss how your experiences and career goals dovetail with the role and express your enthusiasm for contributing to Deel's success in the global hiring landscape.