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AI/ML Enterprise Sales Engineers (USA)

• $150,000 - $200,000 per year At Deepomatic, our mission is to transform the field operations of telecommunications and utilities operators with AI-powered automated quality control. Automating visual tasks at an unprecedented scale, operators and their vendors ensure accuracy and efficiency of the field operations in real-time thanks to Deepomatic. Our product offering includes an image recognition platform that allows users to train, deploy, and run high-performance AI models, a mobile experience that integrates these AIs with the tools used by engineers in the field, and back-office tools to leverage the data generated.Job SummaryAs a Computer Vision Solution Architect, you will be a key technical leader, guiding projects from conception to completion with Tier 1 and Tier 2 clients to ensure they achieve success and derive maximum value from our solutions. Internally, you’ll collaborate closely with sales, product, customer success, and solution engineering teams. The role is highly cross-functional, at the crossroads of data science, product expertise, industry expertise and technical project management.Duties/Responsibilities• Manage all technical customer facing activity for enterprise telecom & utilities customers: Drive success through close collaboration with the Sales team and Product team, through strong relationship-building, in-depth product knowledge, strategic planning, and flawless execution.• Quickly develop proof-of-concepts using Deepomatic’s in-house models as a key step of our sales process.• Prepare datasets, train neural networks, and evaluate performance metrics.• Design and implement end-to-end workflows, ensuring maximized production performance.• Participate in project management initiatives, holding regular customer meetings to address progress and issues.• Deploy solutions in the cloud, monitor system behaviour, and provide ongoing support.• Travel to and conduct on-site visits to assess customer needs and ensure technical feasibility.• Work with technology partners to ensure our solution interacted properly with the rest of our customers’ tool stack.• Collaborate closely with Product and Engineering teams: Take a proactive role in identifying, prioritizing, and tracking product improvement requests.Within 1 month, you will:• Start mastering our platform, gaining hands-on experience with product components and internal tools.• Dive into all our customer use cases to see how our cutting-edge solutions are transforming their operations and understand the specificities of the telecommunications and utilities industries.• Complete your onboarding project via our online academy and a 1 week onboarding in our Office in Paris.Within 3 months, you will:• Design and deliver your first successful proof-of-concepts for prospective customers.• Grow confident in your knowledge of our product’s key components.• Collaborate with cross-functional teams, gaining insights into the sales process and the technical execution of projects by shadowing solution engineers, solution architects and customer success managers during calls and meetings.Within 6 months, you will:• Participate in the implementation of a Tier 1, Tier 2 enterprise account, by scoping and delivering a high-impact project.• Contribute to the development of internal tools or off-the-shelf models to improve productivity in the team.• Visit customer sites to gain first-hand understanding of how solutions are used in the field.Within 1 year, you will:• Oversee the full-scale deployment of industrial-grade image recognition solutions, managing data science and architecture for major clients.• Be the go-to technical expert for customer success and sales teams, offering guidance on deep learning, dataset management, deployment architecture, and more.• Mentor new team members, helping grow the solution architect team and contributing to recruitment efforts.BenefitsCompetitive benefits include insurance coverage for employee, spouse, and family at 100% monthly premiums (med/dental/vision/life)Job requirementsRequired Skills/Abilities• Excellent oral and written communication• Native or near-native French speaker is a plus• 3 to 5 years experience with Python usage in data science.• Experience with machine learning, deep learning and computer vision.• Experience with data manipulation and visualization.• Interest in solving real-world problems: you love connecting and tweaking things to solve hard problems.• Great interpersonal skills and a strong team-oriented mindset.• Flexibility and willingness to adapt to new challenges and technologies.• Any experience with telecommunications, utilities and construction is a plus.• Comfortable addressing operational, business and technical stakeholders, from the field technician to the CEO.• A passion for business process optimization and problem solving.Education• Bachelor degree in engineering, computer science, mathematics or related field• Graduate / master’s degree in a similar field is a plus.• or equivalent experienceOther requirements• Legally authorized to work in the USA⭐️ At Deepomatic, we deeply believe that diversity and inclusion drive innovation. We value difference, especially in a sector that is still struggling with the concept. That is why we are committed to building a team with a variety of nationalities, backgrounds, skills, views, and abilities. We are building a work environment in which everyone feels confident to be themselves to get the best out of it.
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What You Should Know About AI/ML Enterprise Sales Engineers (USA), Deepomatic

At Deepomatic, we're on a mission to revolutionize the field operations of telecommunications and utilities operators with our cutting-edge AI and machine learning solutions. We are currently looking for enthusiastic AI/ML Enterprise Sales Engineers to join our dynamic team in New York, NY. In this role, you'll be our technical ambassador, guiding Tier 1 and Tier 2 clients from the initial concept all the way through implementation, ensuring they extract the utmost value from our advanced image recognition platform. You'll collaborate with various teams—sales, product, customer success, and engineering—to create and fine-tune proof-of-concepts using our in-house AI models. You'll dive deep into managing all customer-facing technical activities, preparing datasets, training neural networks, and continuously enhancing workflow processes. Plus, your ability to communicate effectively with stakeholders at all levels—from field technicians to CEOs—will be crucial to your success. Throughout your first year, you’ll become an integral part of our operations, overseeing the deployment of industrial-grade solutions and mentoring new team members, all within a vibrant, diverse workplace. Join us and be part of a team that's at the forefront of the AI revolution!

Frequently Asked Questions (FAQs) for AI/ML Enterprise Sales Engineers (USA) Role at Deepomatic
What are the primary responsibilities of an AI/ML Enterprise Sales Engineer at Deepomatic?

As an AI/ML Enterprise Sales Engineer at Deepomatic, you will manage all technical customer-facing activities, driving success through collaboration with sales and product teams. Your primary responsibilities will include developing proof-of-concepts, training neural networks, and implementing end-to-end workflows. You'll also hold customer meetings to assess progress and offer ongoing support, ensuring our telecommunications and utilities clients achieve the maximum value from our solutions.

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What qualifications are required for the AI/ML Enterprise Sales Engineer position at Deepomatic?

To qualify for the AI/ML Enterprise Sales Engineer position at Deepomatic, you should hold a bachelor’s degree in engineering, computer science, or a related field, with a master’s degree being a plus. We prefer candidates with 3 to 5 years of experience in Python for data science, a solid understanding of machine learning, deep learning, and computer vision, as well as excellent communication skills. Familiarity with telecommunications, utilities, and construction will also be an advantage.

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How does Deepomatic support the career development of AI/ML Enterprise Sales Engineers?

Deepomatic is committed to the growth of its employees, especially in technical roles like the AI/ML Enterprise Sales Engineer. You will undergo a comprehensive onboarding process, gaining hands-on experience with our platform and tools. As you progress in your role, you'll have opportunities to mentor new hires, develop internal tools, and participate in high-impact projects, helping you expand your skill set while contributing to the team's success.

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What benefits does Deepomatic offer to AI/ML Enterprise Sales Engineers?

At Deepomatic, we believe in valuing our employees. As an AI/ML Enterprise Sales Engineer, you will receive competitive benefits, including comprehensive insurance coverage for yourself and your family at 100% monthly premiums covering medical, dental, vision, and life insurance. Additionally, we promote a diverse and inclusive work culture that fosters innovation and collaboration.

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What opportunity for travel exists in the AI/ML Enterprise Sales Engineer role at Deepomatic?

In the AI/ML Enterprise Sales Engineer role at Deepomatic, you're expected to conduct on-site visits to assess customer needs and ensure the technical feasibility of our solutions. This travel is essential for building strong relationships with clients and understanding their unique requirements as you guide them through the deployment and implementation processes.

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Common Interview Questions for AI/ML Enterprise Sales Engineers (USA)
Can you explain your experience with machine learning and computer vision as it relates to the role of AI/ML Enterprise Sales Engineer?

When answering this question, detail your specific experience with machine learning algorithms, especially those used in computer vision projects. Discuss any relevant projects, the challenges you faced, and how you overcame them. Highlight your familiarity with data preprocessing and model evaluation metrics, ensuring to tie your experiences back to how they can benefit Deepomatic’s operations.

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How do you approach developing proof-of-concepts for clients?

In your response, emphasize your structured approach by first understanding the client’s specific needs and objectives. Describe how you utilize Deepomatic’s models to create tailored proof-of-concepts that not only demonstrate our technology but also address the client’s pain points. Share examples where this approach has successfully worked in the past.

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What strategies do you use to manage technical discussions with stakeholders from various backgrounds?

Explain how you adapt your communication style based on your audience, whether it’s a technical team or C-suite executives. Discuss how you ensure all parties understand the technical aspects while relating them to business outcomes. Sharing a specific instance where you successfully navigated such discussions will make your answer more impactful.

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How do you stay updated on trends in AI and machine learning?

Discuss the various resources you leverage for staying informed, such as academic journals, online courses, webinars, and industry conferences. Highlight any key developments in AI/ML that significantly influenced your work. This shows your enthusiasm and commitment to continually improving your expertise in the field.

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Describe a time when you helped a customer overcome a major hurdle.

In your response, share a situation where a customer faced a significant challenge with their implementation or understanding of the technology. Detail the steps you took to identify the issue, how you collaborated with other teams (like product or engineering), and the eventual outcome. Emphasizing teamwork and problem-solving will demonstrate your capability in this role.

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What do you believe is the key to successful proof-of-concept deployment?

Highlight the importance of understanding the customer’s operational needs and clearly defining the goals of the proof-of-concept. Discuss the importance of realistic expectations, continuous communication with stakeholders, and how collecting feedback post-deployment is crucial for adjusting future deployments. This ties back to Deepomatic’s commitment to customer success.

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Give an example of how you’ve used data manipulation and visualization in your past roles.

Share specific tools and techniques you have used for data manipulation and visualization in your previous roles, and how these have contributed to the success of your projects. This could include discussing practical applications, like developing dashboards that informed decision-making or improved operational performance.

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What experience do you have with project management, especially in technical environments?

Talk about your familiarity with project management methodologies and tools. Describe past experiences leading projects, ensuring you emphasize your organizational skills, the importance of timelines, and adaptability to changing circumstances. Highlighting your collaborative approach will signal that you understand the cross-functional nature of the AI/ML Enterprise Sales Engineer role.

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How do you prioritize tasks when managing multiple projects?

Discuss your methods for evaluating project timelines, stakeholder expectations, and deliverables. You can speak about using tools or frameworks that help you prioritize effectively, enabling you to manage workload efficiently. Example-driven responses here can exemplify your organizational skills and foresight.

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What excites you about the future of AI and machine learning in enterprise solutions?

Share your passion for the potential of AI and machine learning to transform industries, particularly telecommunications and utilities in this context. Discuss specific innovations you see on the horizon and how they could positively impact Deepomatic’s solutions. This response should reflect your enthusiasm for both technology and the opportunity to innovate at Deepomatic.

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