Account Manager - Strasbourg

As an Account Manager at Deliveroo in Strasbourg, you’ll be responsible for managing key restaurant accounts and ensuring their success while optimizing profitability. Your role will include analyzing performance data, conducting regular visits to partner restaurants, and developing long-term relationships. You’ll also suggest and implement marketing campaigns tailored to your portfolio to enhance the overall experience for both the restaurants and customers.

To qualify for the Account Manager position at Deliveroo in Strasbourg, you'll need at least 2-3 years of experience in a similar role. A strong background in negotiation, relationship management, and an ability to analyze performance data are essential. Additionally, you should be proactive, detail-oriented, and able to communicate effectively in both French and English.

The Account Manager role at Deliveroo is crucial for driving growth by establishing strong partnerships with restaurant partners in Strasbourg. By optimizing the performance of your portfolio through data analysis and delivering personalized support, you help ensure satisfaction and retention, ultimately contributing to Deliveroo's success in the competitive food tech market.

As an Account Manager at Deliveroo, you'll enjoy a supportive and fast-paced work environment that values employee well-being. Deliveroo promotes hybrid work arrangements and offers various benefits related to health, parental leave, and charitable work. The company fosters a culture of diversity and inclusion, making it a great place to develop your career.

Successful Account Managers at Deliveroo need strong negotiation and communication skills, alongside the ability to analyze data and market trends. Being proactive and maintaining close relationships with partners are vital for achieving set goals. Additionally, understanding the food tech landscape and adapting to new tools and strategies is essential for ongoing success.

In answering this question, focus on specific examples from your past roles that highlight your ability to build and maintain strong relationships with key account stakeholders. Discuss the strategies you employed to enhance their performance and satisfaction, and the outcomes of those efforts.

When approaching a new restaurant partner, emphasize your commitment to understanding their unique needs. Discuss strategies for building rapport, whether it's through data presentation, in-person meetings, or tailored marketing recommendations that resonate with their business goals.

Outline the analytical tools and metrics you rely on to evaluate performance. Discuss how you interpret data and use insights to guide conversations with partners, and how you adapt your strategies based on performance outcomes.

To stay informed, mention any resources you use, such as industry reports, competitor analysis, and participation in relevant webinars or events. Share how this knowledge helps you make strategic recommendations to your partners.

Use a specific example where you identified issues, proactively engaged with the partner to understand their concerns, and implemented a tailored solution that ultimately revitalized the relationship.

Discuss your method for prioritizing accounts, whether it’s based on revenue potential, growth opportunity, or existing relationships. Describe your approach to time management to ensure all accounts receive adequate attention.

Discuss various strategies such as analyzing sales data to identify best-performing items, suggesting menu enhancements, or advising on promotional marketing efforts that can increase sales and customer engagement.

Illustrate your conflict resolution skills by discussing your approach to addressing issues calmly and constructively, maintaining open communication, and fostering a collaborative environment to resolve disagreements.

Talk about your process for collecting, analyzing, and reviewing data while also mentioning how you seek out multiple sources and cross-reference information to ensure its accuracy.

Express your enthusiasm for the brand and the food tech space. Discuss how the company’s values align with your own and how the potential for growth within the company excites you.