Key Account Manager South-West DACH (m/f/d)

As a Key Account Manager South-West DACH at DENSO, your main responsibilities include developing and executing sales strategies, building strong customer relationships, identifying growth opportunities, and planning marketing campaigns. You’ll also be in charge of coordinating promotional activities and reporting on sales progress, ensuring you align with overall business objectives.

To qualify for the Key Account Manager role at DENSO, you should have several years of successful experience in the automotive sector, preferably in the IAM market. You'll need strong PC skills, excellent verbal and presentation abilities, fluent German and English, and a service-oriented mindset. A valid driver's license and a willingness to travel are also essential.

At DENSO, the work environment for a Key Account Manager is dynamic and collaborative. You're part of a diverse, multicultural team within a modern office setting located in Eching, Germany. The company promotes flexibility through options for home office work and supports professional growth through various training opportunities.

The Key Account Manager role at DENSO is crucial as it directly impacts sales and customer satisfaction. By developing strategies tailored to the distributor and workshop levels, you ensure that products are effectively marketed and sold, enhancing the company's market presence and revenue generation.

Key Account Managers at DENSO enjoy a range of benefits, including competitive remuneration, a flexible work-life balance with 30 vacation days, opportunities for professional development, and employee-friendly health and wellness programs. The open company culture and regular team events also enhance your workplace experience.

To answer this question effectively, focus on specific roles you've held in automotive sales, highlighting successful projects, achievements, and how they relate to managing key accounts. Use metrics to demonstrate your impact, and be sure to discuss how you've built relationships with clients.

When discussing your approach, emphasize the importance of understanding customer needs. Talk about your strategies for communication, how you customize your approach for each key account, and provide examples of how you've successfully built long-term relationships.

In your response, outline specific market research strategies you would employ. Discuss collaboration with marketing for campaigns, involvement in local seminars, and how you'd leverage existing relationships to open new distribution channels.

Discuss metrics such as sales growth, customer retention rates, and profit margins. Be sure to express the importance of continuous monitoring and adapting strategies based on these metrics to ensure sustained success.

Provide examples of past experiences where you've navigated conflicts effectively. Discuss your problem-solving skills, active listening, and how you focus on finding mutually agreeable solutions to maintain healthy working relationships.

Outline the objectives, strategies used, and results achieved in this campaign. Highlight your role in planning, collaborating with others, and analyzing the outcomes to demonstrate your leadership and strategic thinking.

Explain your methods for market research, such as subscribing to industry publications, attending trade shows, or engaging in professional networks. Highlight how this knowledge influences your strategies and efforts as a Key Account Manager.

Showcase your understanding of the importance of customer feedback in driving improvement. Discuss how you gather feedback, the methods used to analyze it, and how you've used insights to refine products or services.

Make it clear that collaboration is key for success. Discuss your approach to regular team meetings, sharing insights, and how you leverage team members' strengths to achieve collective goals as a Key Account Manager.

Discuss intrinsic motivators such as achieving sales targets, building strong client relationships, and driving company growth. Share your passion for the automotive industry and how this role aligns with your career goals.