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Associate Director, Paid Media - Remote Canada (Future Openings)

At Directive Consulting, we're a performance marketing agency that specializes in working with SaaS and tech companies. We've developed a unique marketing methodology called Customer Generation, which prioritizes generating SQLs and customers over traditional metrics like MQLs. Our comprehensive range of services includes Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy, all designed to help our clients hit their SQL targets consistently. We're always looking to expand our teams with individuals who have a growth mindset and are future-focused. Join us today!

Overview: 

Associate Directors are the most important people at Directive. They are directly responsible for both client and employee retention and their performance is directly reflected in our P&L. 

Role and Responsibilities:  

  1. Goal Setting: AsD’s are directly responsible for setting the goals for every client engagement in their pod. 

  2. Best Practices: AsD’s are directly responsible for ensuring that every one of their client’s follows best practices across all channels and mediums. In particular: 

    • LTV:CAC modeling

    • Customer Generation

    • Share of SERP

    • Functional Content

  3. Breakdown Barriers: Every great campaign lives or dies at the moment of approval. It’s your responsibility to understand these moments and support your strategist in earning a yes. 

    • Ensure roadblocks are a part of every 1x1 conversation with Strategists, and that an action plan is established to take down any roadblocks for the success of the strategy

  4. Accountability: We need leaders, not managers. Nobody wants a manager, everyone wants a leader. Build structure, create a cadence, support proactively, and empower your team with clear and concise communication + expectation setting.

Goals:

  1. NSM Attainment: 100%

  2. CSAT: 4.2+

  3. Bookings: $150k for each half of the year (total across pod for H1)

What We Offer:

🏠 We have a set living wage at Directive

🙏  Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle

Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents

Benefits to Support the Whole Person:

🧠  Mental - Access to certified therapists through Spring Health, membership to Headspace

💪  Physical - Gympass

🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave

💰 Financial - Traditional and Roth 401(k) with a 3% company match

🌟  Bonus - Annual bonus based on tenure, which scales in total amount over time

🌴  Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment! 

Work Environment Requirements:

As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.

This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com.

Additional Information:

At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC

What You Should Know About Associate Director, Paid Media - Remote Canada (Future Openings), Directive Consulting

At Directive Consulting, we're on the hunt for an Associate Director of Paid Media to join our dynamic team! Based in Toronto, this remote role invites you to be part of a leading performance marketing agency that specializes in SaaS and tech companies. We pride ourselves on our unique Customer Generation methodology, which puts the focus on generating SQLs (Sales Qualified Leads) over traditional metrics like MQLs (Marketing Qualified Leads). As an Associate Director, you will play a pivotal role in driving client success and team effectiveness. You’ll be responsible for setting ambitious goals for customer engagements, ensuring best practices are communicated and followed, and dismantling any roadblocks that stand in the way of excellent campaign execution. Leading a team involves embracing a proactive leadership approach where accountability and clear communication are key. You’ll help cultivate a supportive environment focused on achieving high customer satisfaction and impressive financial performance. If you have a growth mindset and love working in a fast-paced, collaborative setting, then Directive is the perfect place for you. Not only do we offer competitive compensation and a living wage, but our comprehensive benefits cover everything from medical and dental to mental health support and unlimited PTO. Plus, enjoy unique perks like our annual trip to Newport Beach! Join us and be a part of shaping the future of digital marketing with Directive Consulting.

Frequently Asked Questions (FAQs) for Associate Director, Paid Media - Remote Canada (Future Openings) Role at Directive Consulting
What are the responsibilities of the Associate Director, Paid Media at Directive Consulting?

As an Associate Director, Paid Media at Directive Consulting, you will be responsible for setting goals for client engagements, ensuring best practices across various channels, and supporting strategists in overcoming approval barriers for campaigns. You will also be involved in creating accountability structures to foster leadership within your team.

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What qualifications are needed for the Associate Director, Paid Media position at Directive Consulting?

Ideal candidates for the Associate Director, Paid Media role at Directive Consulting will have extensive experience in paid media, strong analytical skills for LTV:CAC modeling, and a firm grasp of customer generation strategies. Leadership experience and a proactive approach to team management are also essential.

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How does Directive Consulting ensure success for its Associate Directors in the Paid Media team?

Directive Consulting supports its Associate Directors in the Paid Media team through clear goal-setting, ongoing training, and a culture of open communication. They emphasize accountability and leadership to help you navigate challenges and empower your team toward success.

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What is the work environment like for the Associate Director, Paid Media at Directive Consulting?

The work environment for the Associate Director, Paid Media at Directive Consulting is predominantly remote, allowing flexibility in your work-life balance. While you can work from home, you also have the option to utilize our offices in Irvine, California for collaboration when desired.

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What benefits does Directive Consulting offer to its Associate Director, Paid Media employees?

Directive Consulting offers a comprehensive benefits package for its Associate Director, Paid Media role, including 100% employer-paid medical insurance, mental health resources, unlimited PTO, and bonuses based on tenure. Additional perks include an annual anniversary trip and a supportive work culture.

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Common Interview Questions for Associate Director, Paid Media - Remote Canada (Future Openings)
How do you set goals for clients in a paid media strategy?

When setting goals for clients, I focus on aligning with their business objectives. It's crucial to engage in thorough discussions to understand their key performance indicators, define realistic targets, and ensure that they're measurable through our Customer Generation methodology.

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Can you explain your approach to overcoming barriers in campaign approval?

Overcoming barriers in campaign approval starts with understanding the key stakeholders involved. I prioritize proactive communication and establish clear action plans alongside my team to address concerns and facilitate a smooth approval process.

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What best practices do you follow in paid media campaigns?

I consistently leverage best practices such as proper LTV:CAC modeling, targeting the right audiences, utilizing effective content strategies, and regular performance evaluation to optimize each campaign. Staying informed about the latest trends also ensures that campaigns are cutting-edge.

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How do you maintain team morale and accountability?

I maintain team morale by fostering an open and supportive environment. I encourage regular check-ins, provide constructive feedback, and celebrate successes, big and small, while ensuring everyone is clear on expectations and their roles.

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What metrics do you use to measure the success of your paid media strategies?

Key metrics for measuring success in paid media strategies include customer acquisition costs, the number of SQLs generated, customer satisfaction scores, and the overall ROI of campaigns. These metrics help guide strategy adjustments and demonstrate effectiveness.

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How would you handle a situation where a strategy isn’t yielding expected results?

In such cases, I would first conduct a detailed analysis to identify where the breakdown might be occurring. Communication with the team and client is essential to recalibrate the strategy, implement necessary adjustments, and maintain focus on long-term goals.

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Describe your experience with cross-channel paid media strategies.

I have extensive experience developing integrated cross-channel paid media strategies that ensure cohesive messaging across all platforms, enhancing audience engagement while maximizing ROI through targeted and data-driven approaches.

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How do you keep up-to-date with the latest trends in paid media?

I regularly read industry publications, attend webinars, and participate in professional networks to stay informed of the latest trends in paid media. I also encourage my team to engage with new tools and techniques, facilitating knowledge sharing within the group.

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In your opinion, what is the biggest challenge in paid media marketing today?

The biggest challenge today in paid media marketing is the evolving landscape due to privacy regulations and changes in platform algorithms. Navigating these changes while still achieving client goals requires adaptability and innovation.

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What leadership style do you prefer when managing a team?

I prefer a transformational leadership style, where I inspire and motivate my team by providing a clear vision, fostering collaboration, and encouraging personal development. Building strong relationships based on trust is key to a successful team dynamic.

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Directive is the leading B2B and enterprise search marketing agency and works with companies to scale their business by providing a suite of digital solutions. Directive is a leader in SEO, PPC, content marketing, and social media and driven by po...

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Full-time, remote
DATE POSTED
January 7, 2025

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