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Associate Director, Paid Media - Remote US (Future openings)

At Directive Consulting, we're a performance marketing agency that specializes in working with SaaS and tech companies. We've developed a unique marketing methodology called Customer Generation, which prioritizes generating SQLs and customers over traditional metrics like MQLs. Our comprehensive range of services includes Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy, all designed to help our clients hit their SQL targets consistently. We're always looking to expand our teams with individuals who have a growth mindset and are future-focused. Join us today!

Overview: 

Associate Directors are the most important people at Directive. They are directly responsible for both client and employee retention and their performance is directly reflected in our P&L. 

Role and Responsibilities:  

  1. Goal Setting: AsD’s are directly responsible for setting the goals for every client engagement in their pod. 

  2. Best Practices: AsD’s are directly responsible for ensuring that every one of their client’s follows best practices across all channels and mediums. In particular: 

    • LTV:CAC modeling

    • Customer Generation

    • Share of SERP

    • Functional Content

  3. Breakdown Barriers: Every great campaign lives or dies at the moment of approval. It’s your responsibility to understand these moments and support your strategist in earning a yes. 

    • Ensure roadblocks are a part of every 1x1 conversation with Strategists, and that an action plan is established to take down any roadblocks for the success of the strategy

  4. Accountability: We need leaders, not managers. Nobody wants a manager, everyone wants a leader. Build structure, create a cadence, support proactively, and empower your team with clear and concise communication + expectation setting.

Goals:

  1. NSM Attainment: 100%

  2. CSAT: 4.2+

  3. Bookings: $150k for each half of the year (total across pod for H1)

What We Offer:

🏠 We have a set living wage at Directive

🙏  Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle

Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents

Benefits to Support the Whole Person:

🧠  Mental - Access to certified therapists through Spring Health, membership to Headspace

💪  Physical - Gympass

🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave

💰 Financial - Traditional and Roth 401(k) with a 3% company match

🌟  Bonus - Annual bonus based on tenure, which scales in total amount over time

🌴  Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment! 

Work Environment Requirements

As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.

This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com.

Additional Information

At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC

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What You Should Know About Associate Director, Paid Media - Remote US (Future openings), Directive Consulting

At Directive Consulting, we're on the lookout for an Associate Director, Paid Media to join our dynamic remote team. Based in beautiful Irvine, CA, our performance marketing agency is passionate about empowering SaaS and tech companies to achieve their goals through our innovative Customer Generation methodology. This approach emphasizes generating SQLs and real customers instead of getting lost in traditional metrics like MQLs. As an Associate Director, you'll play a vital role in setting ambitious goals for client engagements and ensuring that best practices are being followed across various channels. The responsibility doesn't stop there; effective communication with your team and breaking down barriers will be integral to your success, allowing impactful campaigns to shine. Your leadership will foster a culture of accountability and support, helping to elevate the overall performance of your team while keeping client satisfaction scores above 4.2. We pride ourselves on offering a robust benefits package, including unlimited PTO, comprehensive health coverage, and even an annual trip to Newport Beach! If you thrive in a virtual workspace and are motivated by innovation and results, come help us shape the future of digital marketing at Directive Consulting. We can't wait to see what you bring to the table!

Frequently Asked Questions (FAQs) for Associate Director, Paid Media - Remote US (Future openings) Role at Directive Consulting
What are the main responsibilities of an Associate Director, Paid Media at Directive Consulting?

The Associate Director, Paid Media at Directive Consulting is primarily responsible for setting goals for client engagements, ensuring adherence to best practices across all channels, and utilizing LTV:CAC modeling and Customer Generation strategies. Additionally, they serve as leaders within their teams, breaking down barriers to successful campaign execution, and maintaining both client and employee satisfaction.

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What qualifications are required for the Associate Director, Paid Media position at Directive Consulting?

Candidates for the Associate Director, Paid Media role at Directive Consulting should have a strong background in performance marketing, particularly in managing paid media campaigns for SaaS and tech clients. Leadership experience, superb communication skills, and knowledge of data analysis and modeling techniques like LTV:CAC are also essential for success in this position.

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How does Directive Consulting measure success for the Associate Director, Paid Media role?

Success for the Associate Director, Paid Media at Directive Consulting is measured through set goals such as NSM attainment (100%), a customer satisfaction score of 4.2 or higher, and maintaining a booking target of $150k for each half of the year across their pod. Performance directly impacts both client retention and profitability.

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What is the company culture like at Directive Consulting for the Associate Director, Paid Media?

Directive Consulting fosters a 'People First' culture, focusing on diversity and inclusion. As an Associate Director, you'll work in a supportive and innovative environment that encourages growth, collaboration, and leading with accountability. The company places a high importance on mental and physical wellness, offering benefits that support overall health and work-life balance.

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Is the Associate Director, Paid Media position at Directive Consulting remote?

Yes, the Associate Director, Paid Media position at Directive Consulting is fully remote, allowing you to work from anywhere in the United States. With state-of-the-art technology facilitating seamless collaboration through virtual meetings and chat platforms, you're empowered to thrive in a flexible work environment.

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Common Interview Questions for Associate Director, Paid Media - Remote US (Future openings)
Can you explain a successful paid media campaign you've managed?

When answering this question, detail a specific campaign, including the objective, strategy, and results achieved. Highlight how you utilized data to inform decisions and adapt the campaign. Showcase your role and any leadership qualities you exhibited, emphasizing outcomes like increased SQLs or ROI.

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How do you set goals for client engagements within your team?

Discuss your approach to setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) for client engagements. Explain the importance of client input in this process and how you use past data to inform future targets, ensuring alignment with both the client's needs and the agency's objectives.

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How do you foster communication and accountability within your team?

Highlight strategies for creating an open communication environment, such as regular check-ins and using project management tools. Discuss your methods for instilling accountability, like setting clear expectations and providing constructive feedback, while also empowering team members to take ownership of their tasks.

Join Rise to see the full answer
What strategies do you use to break down barriers during campaign approvals?

Explain your proactive approach to troubleshooting and identifying potential roadblocks in the approval process. Discuss how you engage with strategists and stakeholders to develop actionable plans that facilitate smoother approvals, leading to successful campaign launches.

Join Rise to see the full answer
Can you describe your experience with LTV:CAC modeling?

Provide an overview of what LTV:CAC modeling entails and its significance in paid media campaigns. Share any experience you have with calculating customer acquisition costs in relation to the lifetime value of clients, emphasizing how this analysis shapes campaign strategies and budget allocations.

Join Rise to see the full answer
How do you ensure best practices are followed by your team?

Discuss the importance of standard operating procedures and ongoing education. Highlight initiatives such as regular training sessions, creating resources, and encouraging team members to share insights. Share examples of how you've successfully ensured adherence to industry best practices in past roles.

Join Rise to see the full answer
What do you envision for the future of paid media in tech and SaaS marketing?

Share your thoughts about trends in paid media, such as the shift towards performance-based marketing. Discuss how you believe agencies can adapt to these changes by embracing innovation and prioritizing customer-centric strategies while remaining data-driven in decision-making.

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How do you balance multiple client engagements simultaneously?

Explain your time management strategies, such as prioritization and delegation. Highlight tools or systems you utilize to track progress and deadlines. Share your experience in navigating competing demands while ensuring high standards of quality and client satisfaction.

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What motivates you in a leadership role?

Reflect on your passion for guiding others, nurturing talent, and achieving collective success. Share how you find motivation in seeing team members grow and thrive, while also focusing on positive outcomes for clients and the agency as a whole.

Join Rise to see the full answer
How do you keep up with the latest trends and technologies in paid media?

Share your strategies for staying informed, such as subscribing to industry publications, attending conferences, participating in webinars, and networking with peers. Highlight how continuously educating yourself equips you to lead your team more effectively and drive innovative strategies at Directive Consulting.

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Directive is the leading B2B and enterprise search marketing agency and works with companies to scale their business by providing a suite of digital solutions. Directive is a leader in SEO, PPC, content marketing, and social media and driven by po...

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Full-time, remote
DATE POSTED
January 7, 2025

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