Assistant Manager (02737) - 1514 W Market St

As an Assistant Manager at Domino's in Bloomington, you'll be responsible for running shifts, which includes managing team members, overseeing store operations, and ensuring excellent customer service. You'll interact with customers, manage financial transactions, and even pitch in with cleaning and other store tasks. Your leadership will motivate your team to perform at their best, and you'll play a key role in creating a positive work environment.

To thrive as an Assistant Manager at Domino's, you need strong leadership skills, problem-solving abilities, and basic math skills for managing money. Being friendly and responsible is crucial since you'll be the role model for both your team and customers. A clean driving record and the availability of a reliable vehicle are also essential due to the delivery aspect of the business.

The pay range for an Assistant Manager at Domino's typically falls between $15 to $17 per hour. This competitive rate reflects the important responsibilities you’ll take on in managing shifts and ensuring excellent store performance just while providing customers top-tier service.

While prior experience in a management role is advantageous, Domino's is willing to teach you the skills necessary to succeed as an Assistant Manager. What they truly value is a great attitude, willingness to learn, and the ability to lead and inspire a team.

As an Assistant Manager at Domino's, you will enjoy a flexible schedule, but it's important to be available during peak operational hours, especially on weekends and holidays when customer demand is highest. Your adaptability is key to supporting your team and meeting business needs.

When dealing with a difficult customer, it's important to listen actively and empathize with their concerns. Acknowledge their feelings, and then work towards a practical solution that satisfies them. Maintaining a calm demeanor will help de-escalate the situation and demonstrate your ability to manage challenges effectively.

An effective leadership style in an Assistant Manager role includes being approachable and supportive while also being decisive. It's crucial to engage with your team, inspire them through positive reinforcement, and lead by example to foster a productive work environment.

When discussing your team management experience, highlight specific scenarios where you successfully led a group, resolved conflicts, or improved team morale. Use examples that showcase your ability to motivate others and achieve goals collectively.

Implementing comprehensive training for staff, setting clearly defined service standards, and regularly monitoring customer feedback are key strategies. Encouraging team collaboration and recognizing individual efforts can also help create a culture centered on exceptional service.

Prioritizing tasks is all about balance and urgency. I focus on customer needs first—ensuring orders are taken and fulfilled promptly. At the same time, managing staff assignments is vital to maintaining operations, so delegating responsibilities effectively is key.

I make a conscious effort to engage with each team member, seeking their input and ideas during team meetings. Recognizing and celebrating individual strengths also fosters a sense of belonging and helps everyone feel valued in their roles.

I believe finding a resolution is best achieved through open communication. I would facilitate a discussion between the team members involved, allowing them to express their perspectives, and guide them towards finding a common ground, ensuring that everyone feels heard.

Addressing performance issues requires a structured approach. I would start with a private conversation, outline the issue clearly, provide constructive feedback, and set measurable goals for improvement. Continuous follow-ups are essential to ensure the employee feels supported.

My motivation comes from the dynamic nature of the food service industry, the opportunity to connect with diverse people, and the satisfaction of seeing customers happy with their experience. I enjoy the fast pace and the challenges it brings, which keeps every day different.

The most important aspect of being an Assistant Manager is being a strong leader and role model. This means setting high standards for yourself and your team, fostering a positive atmosphere, and ensuring operations run smoothly to provide the best experience for both staff and customers.