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Assistant Manager - 4657

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 4657, Domino's

Are you ready to step into a role where your leadership can shine at Domino’s Pizza? As the Assistant Manager, you'll be part of Team Washington, Inc., a franchise known not just for delivering delicious pizzas but for exceptional customer service and dynamic teamwork. You'll help oversee daily operations, ensuring our customers feel welcome and our team is on point, serving up hot and fresh pizzas that meet our brand standards. Imagine being hands-on, helping to prepare food, facilitating deliveries, and building a positive work environment that fosters growth and satisfaction. Your role will include managing labor and food costs effectively while collaborating closely with the General Manager to meet sales and service objectives. If you excel at multitasking in a fast-paced setting and possess excellent communication skills, we want you to join our award-winning team! With us, you’ll not only work with some of the best in the industry but also enjoy the chance to grow your career in a franchise that values its people above all else. Come be a part of a fun and supportive workplace where your hard work contributes directly to our mission of great food and great service.

Frequently Asked Questions (FAQs) for Assistant Manager - 4657 Role at Domino's
What are the responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you’ll oversee daily operations, support customer service goals, manage opening and closing lists, and ensure compliance with brand standards. You will be hands-on in serving customers, preparing food, and coordinating deliveries, all while fostering a positive atmosphere for your team.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager role at Domino's Pizza, candidates must have excellent communication skills, the ability to multitask, and experience in leadership. Familiarity with cash handling, food preparation, and a dynamic work environment will also enhance your candidacy.

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How does Domino's Pizza support its Assistant Managers in their roles?

Domino's Pizza provides comprehensive training and resources for Assistant Managers to thrive in their positions. From understanding company policies to participating in workshops, you'll receive support to maintain professional knowledge and successfully manage your store.

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What can I expect from the work environment as an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the work environment is fast-paced and team-oriented. Assistant Managers enjoy a collaborative atmosphere where they can motivate their crew, ensure excellent service, and actively engage with customers, creating a fun and productive workspace.

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How important is customer service for an Assistant Manager at Domino's Pizza?

Customer service is one of the cornerstones of the Assistant Manager role at Domino's Pizza. You'll be responsible for ensuring that every guest feels welcome and valued, and that the team's service meets our high standards, making each dining experience remarkable.

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Common Interview Questions for Assistant Manager - 4657
What strategies do you implement to improve team performance as an Assistant Manager?

Discuss your approach to motivate employees, such as setting clear goals, providing constructive feedback, and recognizing achievements. Mention how fostering an inclusive environment boosts morale and productivity.

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How do you handle customer complaints at Domino's Pizza?

Explain your process for actively listening to customer concerns, taking swift action to resolve issues, and following up to ensure satisfaction. Highlight the importance of maintaining a positive brand image.

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Can you describe a time when you had to manage conflicting priorities?

Provide a specific example where you successfully balanced competing tasks. Emphasize your ability to assess urgency and delegate responsibilities while keeping the team focused on key objectives.

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How do you ensure compliance with food and safety standards?

Discuss your understanding of health regulations and routine training practices. Explain how you would conduct regular checks and emphasize the importance of a clean, safe working environment.

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What techniques do you use to control labor and food costs?

Talk about methods like analyzing sales data, scheduling staff according to business needs, and implementing portion control techniques. Mention how these practices contribute to profitability.

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How do you maintain high standards of customer service during busy hours?

Share strategies for quick decision-making, effective delegation, and keeping communication open among team members to ensure customer satisfaction even during peak times.

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What experience do you have in training new staff?

Describe your approach to onboarding, including how you ensure new team members understand their roles and how to meet brand standards while fostering a welcoming atmosphere.

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How would you handle a team member who consistently fails to meet performance expectations?

Explain your approach to performance management, including setting clear expectations, providing feedback, and offering support or additional training before taking any formal action.

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Can you share an example of successful teamwork in your previous roles?

Provide a concrete example of when teamwork led to achieving a challenging goal, showcasing communication skills, collaboration, and a shared commitment to quality.

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Why are you interested in the Assistant Manager position at Domino's Pizza?

Express your passion for the brand, your desire to contribute to an award-winning team, and how you see this role as an opportunity to develop your leadership skills while making a positive impact in the workplace.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 8, 2024

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