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Assistant Manager - job 8 of 12

Company Description

General Manager: Michael Scalpi

Job Description

**PLEASE ONLY APPLY IF YOU LIVE IN THE UNITED STATES**

Born to Lead

Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.

Domino's Pizza loves Domino's people

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Assistant Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.

Drive your own career

Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.

Job Requirements and Duties

As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example.

In addition, you’ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability

Those are the basics, but here’s what else you can expect:

General Job Duties

· Operate all equipment

· Stock ingredients from delivery area to storage, work area, walk-in cooler

· Prepare product

· Receive and process telephone orders

· Take inventory and complete associated paperwork

· Clean equipment and facility approximately daily

Communication Skills

· Ability to comprehend and give correct written instructions

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Must be able to make correct monetary change

· Verbal, writing, and telephone skills to take and process orders

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to enter orders using a computer keyboard or touch screen

Work Conditions

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

· Sudden changes in temperature in work area and while outside

· Fumes from food odors

· Exposure to cornmeal dust

· Cramped quarters including walk-in cooler

· Hot surfaces/tools from oven up to 500 degrees or higher

· Sharp edges and moving mechanical parts

Sensing

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

Walking

Lifting

Carrying

Pushing

Climbing

Stooping/Bending

Crouching/Squatting

Reaching

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores! Our MIT are offered competitive wages, starting at $14 an hour.

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Average salary estimate

$29120 / YEARLY (est.)
min
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$29120K
$29120K

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What You Should Know About Assistant Manager, Domino's

Are you ready to embark on an exciting career with Domino's as an Assistant Manager? This role isn't just about overseeing operations; it's about being part of a vibrant team that is committed to excellence, fun, and growth. Based at our lively store in Loxahatchee, FL, you'll find yourself in the thick of the action, managing everything from cost and inventory control to ensuring fantastic customer relations. Here at Domino's, we value individuality and embrace everyone's unique talents—after all, fun fosters productivity! You'll have the chance to not only lead your team but also inspire them to reach their highest potential. If you thrive on challenges and enjoy a dynamic work environment, this position is perfect for you. As an Assistant Manager, you'll operate a million-dollar business, working closely with your staff to deliver exquisite service while maintaining store cleanliness and adherence to all standards. The best part? Many of our successful franchise owners started right where you will be. We believe in nurturing talent and offering clear paths for career progression. So if you're looking for a fulfilling role that combines responsibility with excitement, then join us at Domino's and become part of a team that values you and your ambitions.

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, you will be responsible for overseeing daily store operations, managing staff, and ensuring excellent customer service. Your duties will include cost control, inventory management, staffing, cash handling, and maintaining store cleanliness. This role demands a leader who can motivate the team while ensuring that all operational standards are met.

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What qualifications do I need to apply for the Assistant Manager position at Domino's?

To apply for the Assistant Manager position at Domino's, candidates should possess strong communication skills, basic math abilities for handling cash transactions, and previous experience in a leadership role. Moreover, a passion for delivering great customer service and the ability to manage a fast-paced environment are crucial for success in this role.

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How does Domino's support the career growth of Assistant Managers?

Domino's is dedicated to the career growth of its team members, including Assistant Managers. Many employees start in entry-level positions and advance to management roles or even franchise ownership. With comprehensive training programs and a supportive work culture, Domino's provides the resources necessary for personal and professional development.

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What is the work environment like for an Assistant Manager at Domino's?

The work environment for an Assistant Manager at Domino's is fast-paced and high-energy. You will be working alongside a team that values collaboration, fun, and hard work. While you may face challenges such as managing peak times and ensuring team motivation, the supportive atmosphere and shared goals make it a fulfilling workplace.

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What skills are essential for an Assistant Manager at Domino's?

Essential skills for an Assistant Manager at Domino's include strong leadership, excellent communication, problem-solving abilities, and a knack for multitasking in a busy environment. Additionally, having a good understanding of inventory management, customer service excellence, and basic financial acumen will greatly contribute to your success in this role.

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Common Interview Questions for Assistant Manager
How would you handle a high-stress situation during a busy shift as an Assistant Manager?

In a high-stress situation, effective communication and teamwork are paramount. I would prioritize tasks, delegate responsibilities, and keep the lines of communication open with my team to ensure everyone understands their roles. Staying calm and maintaining a positive attitude can also help keep the team motivated.

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What strategies would you implement to improve team performance at Domino's?

To improve team performance, I would focus on setting clear goals and expectations, providing regular feedback, and recognizing achievements. Encouraging a culture of open communication and collaboration allows everyone to feel valued, fostering a better work environment and higher performance.

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Can you discuss your experience with inventory management as an Assistant Manager?

Certainly! In my previous role, I was responsible for overseeing inventory levels and conducting regular checks. I implemented systems to minimize waste and ensure timely ordering of stock. This not only cut costs but also improved our ability to meet customer demand efficiently.

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How would you ensure excellent customer service in your role at Domino's?

To ensure excellent customer service, I would train my team on effective communication, active listening, and consistently exceeding customer expectations. Monitoring service standards and addressing any issues immediately also plays a crucial role in maintaining high levels of customer satisfaction.

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Describe a time when you had to resolve a conflict within your team.

In a past management role, I faced a conflict between two team members. I facilitated a private conversation where both could express their concerns, and we worked together to find a compromise. This not only resolved the conflict but also strengthened the team's dynamics and trust.

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How do you adapt to changes within a fast-paced environment like Domino's?

Adapting to changes requires flexibility and a proactive approach. I stay informed about industry trends and participant feedback. By being open to new strategies and promoting a culture of adaptability within the team, we can efficiently respond to shifts in demand or operational procedures.

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What qualities make a great leader at Domino's?

A great leader at Domino's embodies qualities like enthusiasm, empathy, and strong communication. They should be approachable and willing to invest time in their team while inspiring motivation through a shared vision. The ability to listen and adapt to feedback is essential for maintaining a positive team culture.

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How would you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks based on urgency and impact on customers. I focus first on immediate customer needs, such as processing orders and ensuring quality service, while delegating non-critical tasks to the team to maintain workflow efficiency.

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What motivates you to succeed in the Assistant Manager role?

I am motivated by the opportunity to lead my team towards achieving both individual and collective goals. The chance to watch my team grow and succeed, combined with the thrill of operating a million-dollar business, drives my passion for the Assistant Manager role at Domino's.

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How would you implement marketing strategies to increase sales at your store?

To increase sales, I would analyze customer preferences and implement targeted promotions that appeal to our local market. Utilizing social media to engage with customers and creating in-store events can stimulate interest and drive additional traffic into the store.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 2, 2024

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