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Liquor Store Manager, Brooklyn, #554

Gopuff is seeking a Liquor Store Manager to join the operations team.  We are looking for a self-starting and entrepreneurial strong leader; to lead the Liquor Store in Brooklyn.  The Liquor Store Manager role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge.  In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.  Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. 


Qualifications
  • 4+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, warehouse, logistics, military, restaurant or equivalent experience 
  • Beer/liquor store experience strongly preferred 
  • Bachelor’s degree, preferable 
  • Strong written and verbal communication skills 
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement 
  • Ability to lead in an ever-changing environment 
  • Proven track record of being a change agent with improving processes and efficiencies 
  • Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting warehouse on Friday, Saturday, and Sunday once or twice per month 
  • Possesses a customer-first mindset
  • Team-oriented mentality  


Responsibilities
  • Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
  • Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with goPuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train the site leadership in  controlling expenses and labor to ensure expenses adhere to the budget and sales volume 
  • Create and implement plans to improve the financial performance of the warehouse


We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.


We also offer:

-Gopuff employee discount

-Career growth opportunities

-Internal rewards programs

-Annual performance appraisal and bonus

-Company equity program


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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What You Should Know About Liquor Store Manager, Brooklyn, #554, Gopuff

Looking for a thrilling opportunity to lead a dynamic team? Gopuff is on the lookout for a passionate and experienced Liquor Store Manager to join our operations team in Brooklyn, New York. This is not your typical managerial role; expect a fast-paced environment where you'll take the reins of our local Liquor Store operations. As the Liquor Store Manager, you'll oversee a team of Shift Leaders and Operations Associates while collaborating with independent Driver Partners to ensure that our customers receive nothing short of an exceptional experience. We're searching for a motivated individual who thrives under pressure and possesses a customer-first mindset. With over 4 years of management experience and an entrepreneurial spirit, you'll be responsible for driving operational efficiency, monitoring compliance with both company and legal regulations, and improving key performance indicators. If you hold a Bachelor’s degree and have previous experience in retail or a similar field, you’ll fit right in. At Gopuff, we are committed to your well-being, offering comprehensive benefits including medical, dental, and vision insurance, along with numerous career growth opportunities. If you’re ready to embark on this exciting journey with us and help shape the future of convenience, we’d love to hear from you. Join Team Blue today and be part of our mission to deliver everything our customers desire at a moment’s notice!

Frequently Asked Questions (FAQs) for Liquor Store Manager, Brooklyn, #554 Role at Gopuff
What are the main responsibilities of a Liquor Store Manager at Gopuff?

As the Liquor Store Manager at Gopuff, you'll be responsible for planning and directing all warehouse operations, overseeing deliveries, inventory, and compliance with company policies. You will also focus on driving performance improvements in key indicators like Order Picking Time and Order Defect Rate, ensuring financial performance, and managing a diverse team.

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What qualifications are needed for the Liquor Store Manager role at Gopuff?

To qualify for the Liquor Store Manager position at Gopuff, candidates should possess over 4 years of management experience and preferably hold a Bachelor's degree. Experience in retail, logistics, or warehouse operations, along with a background in beer or liquor stores, is strongly preferred.

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What kind of environment can a Liquor Store Manager expect at Gopuff?

In the fast-paced environment of Gopuff, a Liquor Store Manager will experience challenges that require flexibility and adaptability, especially during peak hours. The culture promotes teamwork and emphasizes delivering a perfect customer experience, making it essential for the manager to lead with positivity and enthusiasm.

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What career growth opportunities are available for a Liquor Store Manager at Gopuff?

At Gopuff, a Liquor Store Manager can expect numerous opportunities for career advancement. We offer internal reward programs, annual performance appraisals, and a company equity program, ensuring your professional development aligns with your career goals.

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What benefits does Gopuff offer to its Liquor Store Managers?

Gopuff provides a comprehensive benefits package for Liquor Store Managers that includes medical, dental, and vision insurance, a 401k plan, commuter benefits, and supplemental life insurance options. Additionally, employees receive discounts and have opportunities for financial bonuses and growth within the company.

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Common Interview Questions for Liquor Store Manager, Brooklyn, #554
Can you describe your experience managing a team in a fast-paced environment?

When answering this question, highlight specific instances where you successfully managed a team under pressure. Discuss how you motivated your team and ensured efficiency during peak times.

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How do you prioritize tasks when managing operations in a liquor store?

Focus on discussing your strategies for setting priorities. Explain how you assess the urgency of tasks and help your team stay focused on delivering the best customer experience while maintaining operational efficiency.

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What strategies would you implement to improve key performance metrics?

Provide examples of metrics you've improved in past roles. Discuss specific strategies, data analysis, and team training that led to those improvements, showcasing your analytical skills and leadership.

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How do you handle conflict resolution among team members?

Explain your approach to conflict resolution, emphasizing the importance of open communication and fair solutions. Provide an example where you've successfully mediated a conflict in the workplace.

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What experience do you have with compliance and safety procedures?

Discuss your knowledge of compliance regulations in the retail or liquor industry. Share any relevant procedures you've implemented to ensure a safe and compliant work environment.

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How do you ensure staff engagement and development?

Highlight the importance of training and development initiatives you've implemented in the past. Provide examples of how you fostered a supportive culture focused on team engagement and growth.

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Describe a time when you had to adapt to a significant change in the workplace?

Share a specific story showcasing your flexibility and adaptability. Explain the changes you encountered, how you handled them, and what the outcome was for your team and operations.

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What is your approach to customer service, especially in a liquor store setting?

Discuss your customer-first mentality and how you train others to adopt this mindset. Share instances where you or your team went above and beyond to create excellent customer experiences.

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Can you provide an example of a successful budget management strategy you've implemented?

Illustrate your budgeting skills by explaining a strategy that led to cost savings without sacrificing quality. Discuss how you tracked expenses and ensured adherence to the budget.

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What qualities do you believe are essential for a successful Liquor Store Manager?

Identify key qualities such as leadership, communication, adaptability, and customer focus. Explain why these traits are vital for the success of the Liquor Store Manager at Gopuff.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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BENEFITS & PERKS
Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays
FUNDING
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SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 6, 2025

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