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Assistant Manager - job 1 of 9

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

At Domino's Pizza, we’re on the lookout for a stellar Assistant Manager who’s ready to take charge and drive our team to deliver deliciousness! Of course, we know you’ve got the skills to ensure your shift unfolds smoothly. You’ll juggle responsibilities like staffing, inventory management, and providing outstanding customer service while following company policies to a tee. Think of this as your opportunity to shine as a natural leader! You’ll be ensuring that every slice made is in line with our high standards, while also handling everything from cash control to marketing strategies. We value a fun workplace where you can showcase your strengths, whether it's your knack for multitasking or your charismatic way of rallying a team. Plus, we’re not just about pizza; we’re about people. Many of our team members have climbed the career ladder right here and moved from delivery drivers into managerial roles and even franchise ownership! Our commitment to recognizing unique talents means that we celebrate diversity, ensuring that everyone can reach their highest potential. If you’re ready to step up and call the shots at our Le Mars location, we want to hear from you. Come be a part of the team that takes pride in serving up the best pizza – and let’s make your leadership skills the secret ingredient in our success!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza in Le Mars, your primary responsibilities include overseeing daily operations, managing inventory and cash control, and ensuring exceptional customer service. You’ll also be charged with staff training, adherence to policies, and ensuring store cleanliness. Essentially, you'll be the go-to person making sure everything runs seamlessly!

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What qualifications do I need to apply for the Assistant Manager position at Domino's?

To become an Assistant Manager at Domino's Pizza in Le Mars, you should possess leadership skills, excellent multitasking abilities, and strong judgment. Previous experience in the food service industry, along with a knack for customer relations, is highly beneficial. A dedication to following company policies and upholding quality standards is essential too.

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How does the advancement process work for an Assistant Manager at Domino's Pizza?

Domino's Pizza prides itself on promoting from within! As an Assistant Manager, you could start your journey towards franchise ownership or corporate roles as you gain experience and demonstrate your leadership capabilities. Many employees transition from delivery drivers to managerial positions, and there are various paths you can take for career advancement within our company.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza in Le Mars means being part of a spirited team in a fun yet fast-paced environment. You'll be actively engaging with team members and customers alike while overseeing operations. Expect to be involved in everything from the hustle of pizza making to strategizing on customer service approaches, all while working to create an enjoyable workplace atmosphere.

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What are the physical requirements for the Assistant Manager role at Domino's Pizza?

The Assistant Manager position at Domino's requires physical stamina as most tasks are performed while standing, along with occasional lifting of up to 50 pounds. You may find yourself maneuvering in various temperature zones, managing deliveries, and engaging in numerous tasks that require reaching, pushing, and climbing. Being physically fit will certainly aid you in excelling at this role.

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Common Interview Questions for Assistant Manager
How do you handle stressful situations during peak hours at Domino's Pizza?

In high-stress situations, it's essential to maintain composure. Focus on prioritizing tasks, delegating effectively, and maintaining clear communication with your team. Highlight your experience with problem-solving and keeping a calm demeanor when discussing your approach.

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Can you describe your leadership style?

Emphasize a leadership style that combines teamwork and accountability. Explain how you motivate team members, encourage individual strengths, and achieve results through collaboration. Drawing from examples of past experiences can strengthen your answer.

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What strategies would you implement to ensure exceptional customer service?

Discuss the importance of training team members on customer service standards and the value of addressing customer feedback promptly. Providing examples of techniques you have previously used, such as mystery shopping or feedback forms, can showcase your proactive approach to customer satisfaction.

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How do you prioritize tasks during a busy shift?

Explain that task prioritization begins with assessing what’s urgent versus important. Talk about how you develop plans to ensure smooth operations during peak times, like outlining core tasks for your team and focusing on preventative measures to avoid issues before they arise.

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What experience do you have with inventory management?

Discuss your familiarity with inventory software, tracking orders, and performing regular stock assessments. Illustrate this with examples of how you've successfully managed inventory in the past to minimize waste and avoid stock shortages at other jobs.

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How would you approach training new team members?

Talk about your structured onboarding process that includes a mix of hands-on experience and theoretical knowledge. Share your belief in mentorship, linking new team members with experienced staff to ensure they feel supported during training.

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What steps would you take to promote teamwork within the store?

Highlight initiatives like team-building exercises or recognition programs that nurture a positive work environment. You could mention your belief in open communication channels to ensure everyone feels heard and valued.

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How do you ensure compliance with company policies?

Explain that you would cultivate a culture of accountability by regularly reviewing policies with the team and making sure everyone understands the importance of compliance. Providing consistent feedback and performance evaluations will also help reinforce adherence.

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What do you think makes a successful Assistant Manager?

A successful Assistant Manager combines strong leadership skills with a customer-centric approach. The ability to adapt to changing scenarios, while motivating team members and achieving operational goals, is key to success in this role.

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Can you provide an example of a time you improved a process or policy?

Prepare an example reflecting your critical thinking and problem-solving skills. Discuss how you identified an inefficiency, proposed a solution, and implemented it, leading to enhanced performance or customer experience.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 16, 2024

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