Assistant Manager(02542) - 360 E. Broadway - job 2 of 4

As an Assistant Manager at RPM Pizza, your responsibilities include managing shifts effectively, ensuring customer satisfaction, assisting with business operations, and leading team members. You'll be pivotal in maintaining the store's brand image and achieving service goals while providing a fun work environment.

To qualify for the Assistant Manager role at RPM Pizza, you must be at least 18 years old, possess strong communication skills, and have a positive attitude. Additionally, you'll need to complete RPM's Freshman class and be Food Safety Certified as required by the area.

RPM Pizza supports career growth for Assistant Managers through ongoing training programs offered at RPM Pizza College, where you can develop leadership skills and learn team-building techniques essential for career advancement in the food service industry.

The work schedule for an Assistant Manager at RPM Pizza typically includes over 40 hours per week, as the role demands flexibility to manage shifts and lead the team during peak operational hours, ensuring smooth store operations.

As an Assistant Manager at RPM Pizza, you can expect various benefits including competitive pay, bonus opportunities, healthcare options, a 401K program, and the chance to engage with the community through partnerships and donations.

Discuss your approach to prioritization and delegation. Highlight past experiences managing a team under pressure, ensuring that customer service remains a top priority while keeping the team motivated and organized.

Explain your conflict resolution skills, focusing on communication and empathy. Describe a specific situation where you successfully mediated a dispute and maintained team harmony.

Share a detailed example that demonstrates your training methods, how you assess a new hire's learning style, and how you ensure they gain the necessary skills to succeed in their role.

Emphasize your commitment to safety standards. Describe your process for addressing safety issues quickly and effectively, including reporting procedures and staff training to prevent future incidents.

Mention specific tactics like efficient order management, staff assignments, and keeping communication open with customers. Demonstrate your ability to balance speed and quality.

Discuss the importance of communication, mutual support, and a positive work atmosphere. Share experiences where teamwork helped achieve shared goals or improve customer experience.

Talk about the importance of regular feedback and setting clear, measurable goals. Discuss how you would monitor progress and provide constructive feedback to help team members improve.

Elaborate on your background in inventory processes, including tracking stock levels, ordering supplies, and minimizing waste. Provide examples of how you kept inventory organized and accurate.

Describe your familiarity with promotional tools and marketing techniques. Express your ideas on working with your team to creatively implement initiatives that engage customers and boost sales.

Articulate your passion for the food industry and your desire to grow within a reputable company like RPM Pizza. Reference the company culture, commitment to community, and opportunities for personal development.