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Assistant Manager(04611) -10225 Berry Road

Job Description

Assistant General Manager Position Description

Department: Store Operations

Job Title: Assistant General Manager

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager -secondary report

Direct Reports: CSRs, Delivery Experts and Pizza Makers

Indirect Reports: N/A

Assistant General Managers are some of the most special in the company. We believe in promoting from within. We will show you the ropes and work with you to be as successful as you want to be.

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and willing to learn and go the distance, go the extra mile - you will be successful with us.

Many Team Members began their careers as Assistant General Managers and today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Assistant General Manager responsibilities:

* Serve as manager-on-duty and second in command to General Manager

* Partner in with General Manager to assist with recruitment, new Team Member training and scheduling

* Uphold brand standards and company policies

* Provide consistently high quality product and service to customers

* Maximize sales and profit by meeting food and labor goals

* Ensure health, safety and cleanliness standards are upheld

* Foster productive and professional Team Member relationships

* Serve as store mentor and operations expert in all Domino’s store-level Team Member positions

* Build relationships with customers and community

* Cash handling, reconciliation and reporting

* Inventory control and management

* Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Assistant General Managers enjoy:

* Greater variety

* Smaller teams, make friends and build relationship

* Fast career progression

* Competitive wages, delivery mileage, tips and overtime

* Paid training opportunities & rewards

* Health Insurance

* Paid Time Off

* Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

* An EXCEPTIONAL and POSITIVE attitude

* Possess integrity and honesty

* Excellent attendance and punctuality

* You must be 18 years of age or older.

* Possess reliable transportation as well as valid driver’s license, registration and liability insurance

* Effectively train and engage Team Members

* Be able to pass back ground investigation and motor vehicle report

* Previous inventory control, labor costs and computer knowledge

* Ability to create and effectively manage Team Member schedule

* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

* Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

* Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

* Ability to enter orders using a computer keyboard or touch screen

* Adept at utilizing proprietary software systems * PULSE and PWR

* Ability to comprehend and give correct written instructions

* Talking and hearing on telephone

* Near and mid-range vision for most in-store tasks

* Depth perception.

* Ability to differentiate between hot and cold surfaces

* The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

* Ability to stand for long periods of time: Most tasks are performed from a standing position.

Hammerhead Pizza LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

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Average salary estimate

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What You Should Know About Assistant Manager(04611) -10225 Berry Road, Domino's

Exciting opportunities await at Domino's Pizza as an Assistant Manager at our location on 10225 Berry Road in Waldorf, MD! As an Assistant General Manager, you'll play a pivotal role in our fast-paced, high-energy environment, serving as the right hand to the General Manager. Your infectious positivity, strong work ethic, and commitment to excellence will help us deliver outstanding service and quality that our customers have come to expect. Your responsibilities include managing the store in the absence of the General Manager, assisting in the recruitment and training of new team members, maintaining strict adherence to brand standards, and ensuring our products are top-notch. With your keen eye for detail, you'll help maximize our sales and profits while fostering a fun and collaborative team atmosphere. The incredibly rewarding career path at Domino's means you'll have the chance to develop your skills and maybe even become a franchise owner one day! Our supportive culture emphasizes personal growth and teamwork, making every day at work an enjoyable experience. Plus, you'll benefit from competitive pay, health insurance, paid time off, and plenty of exciting opportunities for advancement. So if you're ready to take the next step in your career with Domino's, we can’t wait to meet you and see what you can bring to our vibrant team!

Frequently Asked Questions (FAQs) for Assistant Manager(04611) -10225 Berry Road Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your responsibilities include serving as a manager-on-duty, assisting the General Manager with recruitment and training, maintaining operational standards, maximizing sales and profits, and fostering strong team dynamics. You will also handle cash management, inventory control, and contribute to marketing efforts while ensuring our customers receive excellent service.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you need to be at least 18 years old and possess a valid driver’s license, reliable transportation, and the ability to pass a background check. Strong communication skills and experience with team management, inventory control, and basic mathematics are also essential for success in this role.

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What skills are necessary for the Assistant Manager role at Domino's Pizza?

Successful Assistant Managers at Domino's Pizza should exhibit exceptional leadership, strong integrity, and excellent interpersonal skills. An ability to effectively train team members, manage schedules, and maintain accurate financial reports is crucial. Also, being quick on your feet, showing enthusiasm, and working well under pressure will definitely set you apart in this dynamic environment.

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What can I expect in terms of career growth as an Assistant Manager at Domino's Pizza?

At Domino's Pizza, we pride ourselves on promoting from within. As an Assistant Manager, you'll have a clear career progression path that could lead you to positions such as General Manager or even franchise ownership. With our commitment to training and development, you will gain the skills necessary to thrive in various leadership roles.

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What perks and benefits do Assistant Managers at Domino's Pizza receive?

Assistant Managers at Domino's Pizza enjoy a range of perks including competitive wages, delivery mileage reimbursement, tips, overtime opportunities, health insurance, paid time off, and engaging team culture. Additionally, you will receive paid training and support to help you reach your career goals!

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Common Interview Questions for Assistant Manager(04611) -10225 Berry Road
How would you handle a difficult customer as an Assistant Manager at Domino's Pizza?

It’s essential to listen to the customer’s concerns, empathize, and find a resolution that aligns with our company policies. Calmly addressing the issue and offering a solution while keeping the customer informed will ensure they feel heard and valued.

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What strategies do you use to motivate your team?

I believe in recognizing individual contributions, setting achievable goals, and fostering a fun, energetic environment. Open communication and providing opportunities for skills development also keep team members motivated and engaged.

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Can you describe your previous experience in managing a team?

I have experience in overseeing team operations, training new members, and ensuring tasks are completed efficiently. By implementing effective communication and fostering a collaborative atmosphere, I've been able to help teams achieve their goals.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

During a busy shift, I focus on critical operational tasks first, ensuring our customers receive excellent service. I also delegate tasks effectively among team members to avoid bottlenecks and maintain productivity.

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What steps would you take to ensure food safety and cleanliness in the store?

I prioritize following health regulations by conducting regular checks and training staff regarding proper food safety procedures. Establishing a routine cleaning schedule and encouraging team responsibility for their areas of the store is essential.

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How do you approach training new employees?

I believe in a hands-on training approach that includes shadowing experienced team members, providing constructive feedback, and facilitating regular check-ins to encourage ongoing development and confidence-building.

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How would you ensure a high-quality product is delivered to customers?

I would regularly monitor the preparation process and enforce adherence to product specifications. Performing quality checks at each stage ensures consistency and that customer expectations are met.

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What do you enjoy most about working in a team environment?

I enjoy collaborating with diverse individuals who share a common goal. The energy and creativity that comes from such teamwork lead to innovation and higher morale. Plus, it feels great to celebrate collective achievements!

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How do you deal with scheduling conflicts among staff members?

I maintain open communication with my team and encourage them to voice their availability. When conflicts arise, I utilize flexibility, work towards compromise, and strive to find solutions that work for everyone.

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What is your strategy for maximizing sales and profit at the store?

I focus on setting clear sales targets and ensuring all team members are aware of these goals. Through effective marketing, upselling techniques, and maintaining high customer satisfaction, we can achieve and surpass our sales targets together.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 3, 2025

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