Operations Associate 3rd Shift, $20.00

As an Operations Associate at Ingram Content Group, your main responsibilities include checking shipment quantities against bills of lading, inspecting the condition of cartons, and managing the sorting and unloading of shipments. You will also need to handle a variety of physical tasks, from lifting and pushing to repeating manual processes while adhering to safety protocols.

To qualify for the Operations Associate position at Ingram Content Group, you will need at least one year of work experience and six months of experience that involves physical tasks such as walking, lifting, and other manual labor. A high school level reading, writing, and arithmetic skills are necessary to succeed in this role.

The Operations Associate at Ingram Content Group works the 3rd shift, scheduled from Sunday to Thursday, 10:30 PM to 7:00 AM. Occasional overtime might be required to meet the demands of the workflow, so flexibility is key in this role.

At Ingram Content Group, safety is a core value. We have rigorous training and education programs in place, along with accident prevention initiatives to ensure a safe working environment for our Operations Associates. Your safety is our priority, and you will receive the necessary guidance to work safely in a warehouse setting.

Operations Associates at Ingram Content Group can enjoy a casual dress code, a convenient work location, and a supportive team environment. Additionally, the starting pay for this role is $17.50 per hour, plus a $2.50 shift differential for night shifts, making it a competitive opportunity in the market.

When answering this question, highlight specific roles where you handled physical tasks such as lifting, sorting, and inspecting shipments. Mention how your experience aligns with the responsibilities outlined by Ingram Content Group and emphasize your ability to work in fast-paced environments.

You should discuss your understanding of safety protocols in a warehouse setting, including any training you've received. Emphasize how you consistently follow safety guidelines and how prioritizing safety not only protects you but also your colleagues and the overall efficiency of operations.

Explain how you can adapt your work style to fit the situation. Mention that you enjoy collaboration and the value it brings to achieving productivity goals, but highlight your ability to stay focused and complete tasks independently as well. Use examples from your past jobs to illustrate your capability in both settings.

Discuss your awareness of various process improvement techniques, like lean management or using technology to streamline operations. Talk about being open to feedback and continuously seeking ways to enhance efficiency in your work, aligning with Ingram’s objective of constant improvement.

Share a specific example that outlines how you successfully adapted to a sudden change in workload or process. Emphasize your problem-solving skills and how you remained flexible under pressure, showcasing your ability to meet production standards despite changing conditions.

While many skills are essential, attention to detail and physical capability are crucial for this role. Express how attention to detail helps prevent errors during shipments, while physical fitness ensures you can handle the manual tasks efficiently without compromising productivity.

Outline a step-by-step approach, starting with documenting the discrepancy. Discuss the importance of informing your supervisor and ensuring the issue is resolved while following the company's procedures. Highlight your problem-solving skills and your commitment to maintaining accuracy in operations.

Make sure to convey your admiration for Ingram Content Group's mission in connecting people with information and your enthusiasm for being part of a team that contributes to this goal. Discuss how the company values align with your professional aspirations and work ethics.

Share specific techniques that help maintain your concentration, such as setting personal goals for productivity or integrating breaks strategically. Express the idea of creating a routine that balances efficiency with maintaining high work standards throughout your shift.

Emphasize your eagerness to learn and adapt to new tools or processes. Discuss your past experiences with training sessions or self-learning to show that you're proactive about expanding your skill set, which benefits both you and the team at Ingram Content Group.