Assistant Manager(05257) - 10595 Airline Hwy - job 3 of 3

As an Assistant Manager at Domino's on 10595 Airline Hwy, your responsibilities encompass running effective shifts, providing stellar customer service, and assisting the General Manager with business operations. You'll also train and coach team members, maintain the brand image, and uphold safety standards while working in a fast-paced environment. Staying updated with Domino’s training and marketing tools will be key to your success in this role.

To apply for the Assistant Manager position at Domino's, you must be at least 18 years old and pass the RPM Freshman class. Strong communication skills and a positive attitude are essential, along with the ability to lift up to 25 pounds and work flexible hours. Being Food Safety Certified is also a requirement to ensure compliance with health standards.

Domino's offers a range of benefits for Assistant Managers at the Baton Rouge location, including competitive hourly pay, bonus opportunities, and the chance to develop leadership skills through RPM Pizza College. Additional benefits such as medical, dental, vision, and life insurance are available for those enrolled in the company medical plan, along with a 401K program.

Domino's is committed to supporting career development for Assistant Managers through programs like RPM Pizza College. This initiative focuses on enhancing leadership and team-building skills, ensuring you have the tools needed to succeed in your current role and any future opportunities that may arise within the company.

The work environment for an Assistant Manager at Domino's is vibrant and fast-paced, filled with enthusiasm and teamwork. You'll have the opportunity to create a fun atmosphere for customers and team members alike while managing the day-to-day operations of the store. Multitasking is a crucial skill here, as you'll be managing staff, ensuring customer satisfaction, and maintaining safety standards all at once.

When answering this question, highlight previous management or leadership roles, particularly in food service or retail. Showcase specific achievements like training new staff or improving customer satisfaction scores, demonstrating your effective team management skills.

Share your approach to customer service, emphasizing active listening and empathy. Explain a specific instance where you resolved a complaint effectively, ensuring the customer left happy, which shows your ability to turn negative situations into positive outcomes.

Discuss various strategies like setting clear goals, offering consistent feedback, and recognizing achievements. You might also mention team-building activities or incentives that could create a positive work environment and encourage high performance.

Share a specific example where you took the lead in a challenging situation. Focus on how your leadership style impacted the outcome, whether it was resolving a conflict, implementing a new process, or helping the team achieve sales targets.

Discuss your time management skills and ability to prioritize based on urgency and impact. Explain a method you've used to stay organized, such as creating checklists or delegating tasks effectively among team members.

Highlight the importance of consistent quality service and product standards. Discuss how training, team culture, and customer interactions can all contribute to maintaining Domino’s brand image as a leader in the pizza industry.

Discuss your training philosophy, focusing on hands-on learning and mentorship. Share how you would assess each team member’s learning style and adapt your training methods accordingly to ensure effective onboarding.

Discuss your commitment to food safety and health standards, explaining how you would train your team and conduct regular checks. Furthermore, mention the importance of leading by example and fostering a culture of safety within the team.

Share your passion for food, customer service, and teamwork. Discuss how the fast-paced nature of the restaurant industry excites you and how it provides opportunities for both personal and professional growth.

Explain your coping strategies for high-pressure situations, such as taking deep breaths, staying organized, and keeping a positive mindset. Share a relevant example where you successfully managed stress and kept the team's morale high.