Assistant Manager(06417) - 1920 Sam Bass Rd.

As an Assistant Manager at MAC Pizza, your primary responsibilities include overseeing daily operations, managing staff, ensuring product quality and cleanliness, and leading your team to deliver exceptional customer service. You'll also be involved in training new employees, maintaining inventory levels, and helping to create a positive work environment that fosters teamwork and engagement.

To apply as an Assistant Manager at MAC Pizza, you need to be 18 years or older, hold a valid US driver's license, and have at least one year of driving experience with a clean driving record. While management experience of 1-2 years is preferred, a strong desire to lead and work collaboratively is essential.

Training for an Assistant Manager at MAC Pizza involves hands-on experience in all areas of the business. You'll receive instruction on product quality, sanitation practices, human resources processes like interviewing and hiring, and essential management skills. We strive to equip you with the knowledge and skills necessary to thrive in a fast-paced setting.

The work environment at MAC Pizza is vibrant and energetic, filled with lots of teamwork and camaraderie. We foster a family-like atmosphere where everyone supports one another. As an Assistant Manager, you'll enjoy the fast-paced nature of our operations while being surrounded by a diverse group of motivated individuals who share a common goal.

MAC Pizza is committed to the professional growth of its employees. As an Assistant Manager, you'll have opportunities for continued training and development, mentoring from experienced leaders, and potential pathways to higher management positions within the company. We believe in investing in our people and helping them reach their full potential.

When discussing your strategies for motivating a team, focus on the importance of recognition, setting clear goals, and fostering an open communication environment. Share specific examples where your leadership style led to increased morale or productivity.

In your response, highlight the significance of addressing conflicts directly and diplomatically. Describe a specific situation where you used conflict resolution skills effectively, emphasizing listening, mediation, and finding a win-win solution.

When answering this question, consider using the STAR method (Situation, Task, Action, Result) to structure your response. Detail your training approach, any resources you used, and how you evaluated the trainee's progress.

Discuss specific metrics or feedback you would analyze to identify areas for improvement. You might suggest training sessions, role-playing scenarios, or recognizing team members who excel in customer service to inspire others.

Explain how you stay current with health and safety regulations and implement regular training and audits. Provide an example of a situation where your vigilance helped maintain compliance and enhance safety.

Discuss your understanding of sales targets and give examples of successful strategies you've implemented to meet or exceed them. Include data if possible, and emphasize teamwork and communication in your approach.

In your response, list qualities such as strong leadership, effective communication, resilience, and a customer-focused mindset. Provide examples of how these traits have played a role in your past experiences.

Share techniques you employ for time management, such as using to-do lists, prioritizing urgent tasks, and delegating when necessary. Include specific examples of how these methods have helped you succeed in past roles.

Discuss your passion for delivering great customer experiences, the fast-paced nature of the industry, and how teamwork makes each day exciting. Personal anecdotes can help demonstrate your enthusiasm.

Your answer should reflect your values aligning with MAC Pizza’s mission and culture. Discuss your admiration for their commitment to quality, people, and community, and how you see yourself contributing to their success.