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Assistant Manager - 4348

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 4348, Domino's

If you're passionate about leadership and customer service, then the Assistant Manager position at Domino's Pizza in Falls Church, VA may be the perfect fit for you! As an Assistant Manager with Team Washington, Inc., you’ll play a crucial role in maintaining the high standards that have made Domino's a global leader in pizza delivery since 1960. You'll oversee daily operations and ensure that our customers feel welcome and valued while also collaborating with a dedicated team striving for excellence. Your responsibilities will range from supervising food preparation, ensuring cleanliness, training team members, and even stepping in to help out wherever necessary. This hands-on role allows you to showcase your multitasking skills in a dynamic environment, where every day presents new challenges and opportunities to shine. You'll also be entrusted with cash handling and adhering to our brand standards in product management. Not only will you gain invaluable experience in the food service industry, but you'll also have the chance to contribute positively to the community we serve. If you're ready to lead a motivated team and create an exceptional pizza experience for our customers, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Assistant Manager - 4348 Role at Domino's
What are the primary responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, ensuring customer satisfaction, supervising food preparation, training staff, and managing inventory and cash controls. You'll play a critical role in ensuring that everything runs smoothly and that our customers receive the best service possible.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager role at Domino's Pizza, candidates should possess excellent communication skills, the ability to multitask, and a knack for adapting to fast-paced environments. Prior experience in food service or management roles, as well as strong customer service skills, will serve you well in this position.

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How does the Assistant Manager at Domino's Pizza contribute to team training and development?

The Assistant Manager of Domino's Pizza plays a vital role in training team members by providing guidance on brand standards, food safety protocols, and customer engagement practices. By fostering a positive work environment and offering constructive feedback, you’ll help build a motivated and skilled workforce that aligns with our business objectives.

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What opportunities for advancement exist for Assistant Managers at Domino's Pizza?

At Domino's Pizza, Assistant Managers have numerous opportunities for advancement, including promotions to General Manager and beyond. By excelling in your role, you can pave your way toward greater leadership positions within the company and even explore various regional roles with Team Washington, Inc.

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What kind of experience can one expect from working as an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza offers invaluable experience in leadership, customer service excellence, and operational management. You'll develop skills in team coordination, problem-solving, and effective communication—valuable assets in any career path you choose to pursue.

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Common Interview Questions for Assistant Manager - 4348
Can you describe a time you successfully managed a team?

Highlight a specific situation where you led a team to achieve a common goal, discussing the challenges faced and how your leadership helped navigate those challenges. Emphasize your ability to motivate team members and solve problems collaboratively.

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How do you ensure excellent customer service in a fast-paced environment?

Explain your approach to training staff, prioritizing tasks, and maintaining a positive atmosphere. Mention any specific techniques you use to ensure customers feel valued and understood, even during busy periods.

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What strategies do you use to manage labor and food costs?

Discuss strategies such as carefully scheduling staff based on anticipated business activity and regularly reviewing inventory and waste. Providing specific examples from your experience will strengthen your answer.

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How do you handle conflicts between team members?

Demonstrate your conflict-resolution skills by describing your approach to mediating disputes, ensuring you listen to both parties, and facilitating a constructive discussion that leads to a positive outcome.

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How do you keep yourself and your team motivated?

Share different motivational techniques you’ve utilized, such as setting ambitious goals, recognizing achievements, and fostering an inclusive team culture that values input and feedback.

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What considerations do you keep in mind for food quality and sanitation?

Mention your familiarity with food safety regulations and the importance of customer health. Discuss how you enforce adherence to sanitation practices among staff to ensure a clean and safe environment.

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Can you give an example of how you've improved operations in a previous role?

Focus on a specific initiative you implemented, sharing the steps taken and the measurable outcomes—whether in increased efficiency, customer satisfaction, or reduced costs.

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What is your approach to staffing during peak hours?

Outline how you anticipate busy periods and ensure adequate coverage, including how to balance employee hours with operational needs while keeping morale high.

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How do you approach training new employees?

Discuss your structured approach to onboarding, emphasizing the need to provide clear expectations, hands-on training, and ongoing support as new employees acclimate to their roles.

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What do you think is the most important quality for an Assistant Manager at Domino's Pizza?

Reflect on the importance of leadership, adaptability, and a strong customer service ethos. Relate your personal values to the company’s commitment to employee and customer satisfaction, suggesting that these qualities are key to success in the role.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 24, 2024

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