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Assistant Manager(08104) - 8565 FM 2673

Job Description

ABOUT THE JOB 
We are looking for leaders! More specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! 

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition, staffing, paperwork, cost controls, cash control, food management, work to a set or changing schedule, perfect image and adhere to standards, great customer service, attendance, punctuality, transportation to/from work, store cleanliness, marketing, and profitability will all be requirements for the position.

ADVANCEMENT 

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager of Corporate Operations, our stores offer a world of opportunity!

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. 

SUMMARY STATEMENT 

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world and in every neighborhood requires exceptional team members working together. At Domino's Pizza, our people come first! 

JOB REQUIREMENTS

  • You must be 18 years of age or older
  • You must be willing and able to work during times of inclement weather
  • You must be willing to open and close

 
General job duties for all store team members include:

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily 

TRAINING

Orientation and training provided on the job.

COMMUNICATION SKILLS

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. 

ESSENTIAL FUNCTION/SKILLS
 

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

Additional Information

WORK CONDITIONS

Exposure to:

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
  • In-store temperatures range from 32 degrees in cooler to 90 degrees and above in some work areas
  • Sudden changes in temperature in work area and while outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped quarters including walk-in cooler
  • Hot surfaces/tools from oven and hot plates up to 500 degrees or higher
  • Sharp edges and moving mechanical parts

SENSING

  • Talking and listening on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces

TEMPERAMENTS

  • The ability to direct activities
  • Perform repetitive tasks
  • Work alone and with others
  • Work adequately under stress
  • Meet strict quality control standards
  • Work well with others
  • Satisfy unhappy customers
  • Analyze and compile data
  • Make judgments and decisions
  • Problem Solving

PHYSICAL DEMANDS

  • Standing
    • Most tasks are performed from a standing position
    • Height of most work surfaces is between 36 and 48 inches
  • Walking/Jogging/Running
    • For short distances or for short durations
  • Sitting
    • Paperwork is normally completed in an office at a desk or table
  • Lifting
    • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
    • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
    • Cases are usually lifted from floor and stacked onto shelves up to 72” high
  • Carrying
    • Large bags/boxes/crates, weighing up to 50 pounds, are carried from the workstation to storage shelves
    • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
  • Pushing
    • To move trays which are usually placed on dollies
    • A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push
  • Climbing
    • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
  • Stooping/Bending
    • Forward bending at the waist is necessary at the pizza assembly station
    • Toe room is present, but workers are unable to flex their knees while standing at this station
    • Duration of this position is approximately 45 - 120 seconds at one time, repeated continuously during the day
    • Forward bending is also present at the front counter and when stocking ingredients
  • Crouching/Squatting
    • Performed occasionally to stock shelves and to clean low areas
  • Reaching
    • Reaching is performed continuously; up, down and forward
    • Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
    • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
    • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
  • Hand Tasks
    • Eye-hand coordination is essential. Use of hands is continuous during the day
    • Frequently, activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists
    • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
    • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
    • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
    • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(08104) - 8565 FM 2673, Domino's

Are you ready to step into a leadership role at Domino's Pizza as an Assistant Manager? At our location on 8565 FM 2673, Canyon Lake, TX, we’re on the lookout for enthusiastic leaders who are not only ready to manage a team but also foster a fun and dynamic work environment. This position is more than just a job—it's an opportunity to hone your skills in multitasking, customer relations, and inventory control. You’ll take charge of everything during your shift, from upholding our policies to ensuring our customers receive the best service possible. Your role will involve setting an example for your team, managing cash controls, and maintaining high levels of store cleanliness. Think you've got what it takes? You'll be training and working alongside a team that's dedicated to excellence, whether it's during peak hours or on slow days. And who knows? Your journey could lead you from Assistant Manager to General Manager, and maybe even to owning your franchise! We believe in the power of diversity and are committed to providing a welcoming environment where everyone can thrive. Join us at Domino's Pizza, where every slice is backed by our team members' pride and dedication. Whether you grew up enjoying our pizza or are just getting to know us, this opportunity is your chance to make a delicious impact in the world of pizza delivery.

Frequently Asked Questions (FAQs) for Assistant Manager(08104) - 8565 FM 2673 Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, including cash control, inventory management, and maintaining customer relations. You'll set an example for the crew by adhering to all policies and procedures. Additionally, you'll handle staffing, manage food quality standards, and ensure a clean and welcoming environment for both employees and customers.

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What qualifications do you need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager role at Domino's Pizza, you must be at least 18 years old and possess strong communication skills. Previous experience in a food service or retail management position is beneficial, as it showcases your ability to lead a team effectively. You should also be comfortable working in different weather conditions and be flexible with scheduling.

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What training is provided for new Assistant Managers at Domino's Pizza?

When you join Domino's Pizza as an Assistant Manager, you will undergo comprehensive orientation and on-the-job training. This ensures that you are well-prepared to handle essential tasks such as operating equipment, managing customer orders, and leading your team effectively. Training programs are designed to help you succeed in your role.

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How does advancement work for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, there are ample opportunities for career advancement from the Assistant Manager position. Many employees start as delivery drivers and work their way up. With successful performance, you could be promoted to General Manager, and with further dedication, eventually own your franchise or move into management roles within the corporate structure.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza is fast-paced and team-oriented. You'll be working with a diverse group of individuals, and the culture emphasizes collaboration and hard work while also allowing for moments of fun. The atmosphere is dynamic, with varying tasks that keep every day interesting, from managing shifts to providing top-notch customer service.

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Common Interview Questions for Assistant Manager(08104) - 8565 FM 2673
How would you handle a difficult customer in the position of Assistant Manager at Domino's Pizza?

It's essential to listen attentively to the customer's concerns and empathize with their situation. As an Assistant Manager, you should remain calm and patient, apologizing if necessary, and seek a resolution that aligns with company policies while also satisfying the customer. Demonstrating a commitment to customer service can turn a negative experience into a positive one.

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Can you describe your experience with managing inventory as an Assistant Manager?

Effective inventory management is crucial for the role of an Assistant Manager at Domino's Pizza. I would regularly analyze inventory levels, perform stock counts, and adjust orders based on expected demand. Implementing a systematic approach ensures that we always have the necessary ingredients available while minimizing waste and excess.

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What strategies would you implement to improve team performance?

I believe in setting clear expectations and fostering open communication. Thereby, implementing regular team meetings to discuss goals and challenges can promote a collaborative atmosphere. Additionally, recognizing team achievements boosts morale and reinforces a sense of pride in our work, which can enhance overall performance.

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How do you prioritize tasks during a busy shift?

During busy shifts, it's paramount to prioritize tasks based on urgency and impact on customer service. I would focus first on fulfilling customer orders efficiently while delegating responsibilities according to strengths among team members. This ensures the team operates smoothly and effectively under pressure.

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Describe a time when you had to make a difficult decision as a leader.

In a previous role, I had to decide whether to let go of an underperforming team member. I evaluated their contributions while considering overall team dynamics and morale. Ultimately, I had a candid discussion with them, offering support and resources for improvement. This decision not only benefited the team but also sparked positive changes in the remaining members.

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What key metrics do you believe are important for an Assistant Manager to track?

As an Assistant Manager at Domino's Pizza, it’s crucial to track metrics such as sales performance, customer satisfaction scores, labor costs, and food waste percentages. Monitoring these key performance indicators allows for better decision-making and strategic planning to drive success.

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How do you handle conflict within your team?

Conflict resolution is a vital skill for an Assistant Manager. I address conflicts by encouraging open dialogue between team members involved. By allowing each party to express their perspectives, we can collaboratively work toward a resolution that reinforces our team values and fosters a harmonious workplace.

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What experience do you have with cash handling in a managerial role?

In my previous positions, I have managed cash handling by implementing strict procedures for cash intake and reconciliation. I ensure that all team members are trained on cash register operations and handling techniques to avoid discrepancies, while also conducting regular audits to maintain accuracy.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

I admire Domino's commitment to service and quality, and I believe in being a part of the best pizza delivery company in the world. I appreciate the opportunity for career growth and development, and I am excited about contributing my skills to enhance customer experiences and support team success.

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How would you ensure compliance with food safety and cleanliness standards?

Compliance with food safety and cleanliness standards is fundamental at Domino's Pizza. I would regularly train team members on best practices, conduct audits of food storage and preparation areas, and create a culture of accountability. Ensuring every team member understands the importance of cleanliness promotes a safe and inviting environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 30, 2024

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