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Abercrombie & Fitch - Assistant Manager, North Star

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What it Takes

  • Bachelor’s degree OR one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

 

SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Abercrombie & Fitch - Assistant Manager, North Star, Abercrombie and Fitch Co.

Are you ready to step into a vibrant and rewarding role as the Assistant Manager at Abercrombie & Fitch in San Antonio, TX? This exciting position blends your passion for retail with exceptional leadership skills, ensuring an unforgettable shopping experience for our customers. As an Assistant Manager, you will not only drive sales through insightful business analysis, but also oversee daily store operations and create an inviting atmosphere for both customers and your team. You'll have a chance to showcase your creativity by leading floorset updates and styling recommendations, while your talent for building meaningful relationships will shine through your recruitment, training, and team development efforts. At Abercrombie & Fitch, we pride ourselves on fostering an inclusive workplace where everyone feels valued and empowered, so you'll need to bring your best self to work every day! And don’t worry, we firmly believe in promoting from within, so this role is your gateway to future leadership opportunities. Join us at Abercrombie & Fitch, where your fashion interests and business acumen will play a key role in shaping experiences that make every day feel like the start of a long weekend. Let’s create something exceptional together!

Frequently Asked Questions (FAQs) for Abercrombie & Fitch - Assistant Manager, North Star Role at Abercrombie and Fitch Co.
What are the main responsibilities of the Assistant Manager at Abercrombie & Fitch in San Antonio, TX?

The Assistant Manager at Abercrombie & Fitch in San Antonio is responsible for driving sales, overseeing daily operations, improving customer experiences, and leading the team. They analyze business performance, ensure efficient processes, and create a welcoming store environment.

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What qualifications do I need to apply for the Assistant Manager position at Abercrombie & Fitch?

To be considered for the Assistant Manager role at Abercrombie & Fitch, candidates must have either a bachelor's degree or one year of supervisory experience in a customer-facing position. Strong problem-solving skills, adaptability, and a passion for fashion are essential.

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What is the work culture like for an Assistant Manager at Abercrombie & Fitch?

Abercrombie & Fitch prides itself on an inclusive and engaging work culture. As an Assistant Manager, you’ll collaborate with diverse teams, lead training sessions, and contribute to a supportive environment that values team members’ contributions and promotes personal growth.

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How can I advance my career as an Assistant Manager at Abercrombie & Fitch?

At Abercrombie & Fitch, there are ample opportunities for career advancement. The company promotes from within, so excelling in your role as an Assistant Manager can lead to future leadership positions in the organization.

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What benefits do Abercrombie & Fitch offer for Assistant Managers?

Abercrombie & Fitch provides a comprehensive benefits package for Assistant Managers, including a quarterly incentive bonus, paid time off, health insurance, merchandise discounts, and opportunities for career development. Their commitment to supporting employees is evident in their range of programs.

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Common Interview Questions for Abercrombie & Fitch - Assistant Manager, North Star
Can you describe your approach to driving sales in a retail environment as an Assistant Manager?

It's important to emphasize your analytical skills and customer service focus, discussing specific strategies you've implemented in past roles that led to increased sales and improved customer satisfaction.

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How do you manage team performance and motivation?

Discuss how you foster a positive team culture, set clear goals, and provide regular feedback. Sharing examples of team-building activities can demonstrate your commitment to people management.

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What steps would you take to ensure excellent customer service at Abercrombie & Fitch?

Outline your strategies for training staff on customer engagement, handling complaints, and creating a welcoming environment, while stressing the importance of consistency in service delivery.

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Tell us about a time you dealt with a difficult employee situation.

Share a specific example that highlights your conflict resolution skills, emphasizing your approach to communication and your ability to foster a collaborative atmosphere.

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How do you ensure effective store operations and compliance with company policies?

Discuss your familiarity with operational best practices and your experience in maintaining process compliance, while emphasizing the importance of consistency and attention to detail.

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Describe how you would approach conducting a floorset update.

Walk through your planning process for a floorset update, including collaboration with your team, utilizing sales data, and the visual merchandising principles you would follow to enhance the customer experience.

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What do you think is the key to successful recruitment for your team?

Highlight your methods for attracting diverse talent and ensuring a good fit for the team culture, stressing the importance of effective onboarding and training processes to assess candidates' suitability.

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How do you handle inventory management and stockroom operations?

Describe your understanding of inventory processes, the importance of accurate stock levels, and any proactive steps you've taken in past roles to streamline operations and prevent loss.

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What motivates you to work in retail, particularly at Abercrombie & Fitch?

Share your passion for fashion and retail, and your alignment with Abercrombie & Fitch's values and commitment to customer satisfaction, illustrating your enthusiasm for contributing to team success.

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Can you provide an example of a successful marketing initiative you’ve led?

Discuss a specific campaign you've led, outlining your goals, methods of execution, and metrics of success; see if you can connect it to a positive outcome for the team or store.

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Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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Full-time, on-site
DATE POSTED
December 27, 2024

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