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Assistant Manager(08491) - 1120 E. Broadway

Job Description

Job Descriptions

Assistant Manager/ Shift Runner

JOB DUTIES

• Operate all equipment, Stock ingredients from delivery area to storage, work area, walk-in cooler, Prepare all products, Use all proprietary technology, Receive and process telephone orders, Take inventory and complete associated paperwork, Clean equipment and facility approximately daily, Responsible for Orientation to any new hires as well as continued on the job training for all other employees on store products and procedures, Responsible for inventory counts, Responsible for making the schedule and staffing the store, Responsible for running food and labor while they are in charge of their shift, Must have good communication Skills in order to lead an effective team, Ability to comprehend and give correct written instructions, Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

ESSENTIAL FUNCTION/SKILLS

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed. Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

WALKING: Walking is generally in short distances for short durations.Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location.

SITTING: Paperwork is normally completed in an office at a desk or table.

LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacking onto shelves up to 72” high.

CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray.During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.

DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.

STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.

CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.

REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing a pizza from the oven., and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

TECHNOLOGY: All employees must use any and all Domino’s technology implemented by the Company. All drivers must use the Driver app, All CSR must make use of the Dominos Digital Shoulder surf (DSS), All employees must use the Domino’s Car Side Delivery.

 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Assistant Manager(08491) - 1120 E. Broadway, Domino's

Join the dynamic team at Domino's as an Assistant Manager at our Glendale location on East Broadway, where you will thrive in a fast-paced environment and develop your management skills. As an Assistant Manager, you’ll be at the helm of daily operations, ensuring our customers receive exceptional service while supporting your team to perform at their best. Your role involves everything from operating equipment and stocking ingredients to preparing delicious products and managing telephone orders. You will also play a vital role in training new hires, coordinating inventory counts, and creating staff schedules. Your communication skills will be put to the test as you lead your crew and engage with customers, ensuring that we meet our high standards for quality and service. Be ready to tackle various challenges, from maintaining cleanliness to navigating the hustle and bustle of busy service periods. This position is perfect for someone who enjoys multitasking and thrives in a team-oriented atmosphere. If you're excited about pizza, leadership, and creating a great work environment, we would love to welcome you to our Domino's family in Glendale!

Frequently Asked Questions (FAQs) for Assistant Manager(08491) - 1120 E. Broadway Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's in Glendale?

As an Assistant Manager at Domino's in Glendale, you will be responsible for supervising daily operations, ensuring food quality, managing inventory and supplies, and leading a team to deliver excellent customer service. Your duties will also include training new staff, making schedules, and handling customer orders both in-store and over the phone.

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What qualifications do I need to become an Assistant Manager at Domino's?

To become an Assistant Manager at Domino's in Glendale, candidates typically need a high school diploma or equivalent. Previous managerial experience in a fast-paced environment is a plus. Essential skills include strong communication, leadership abilities, and the capacity to work well under pressure while maintaining a positive attitude.

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Is prior pizza-making experience required to work as an Assistant Manager at Domino's?

No prior pizza-making experience is required to become an Assistant Manager at Domino's. However, a willingness to learn specialized techniques and a passion for food service will be beneficial. You will receive comprehensive training to equip you with all the skills needed to succeed.

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What is the work environment like for an Assistant Manager at Domino's in Glendale?

The work environment for an Assistant Manager at Domino's Glendale is fast-paced and dynamic. You will be interacting with customers, working closely with your team, and handling various operational tasks while maintaining a high energy level. It's important to be adaptable to different challenges throughout your shifts.

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What kind of career growth opportunities does Domino's offer for Assistant Managers?

Domino's offers significant career growth opportunities for Assistant Managers. Successful individuals can advance to positions such as Shift Leader, Store Manager, and even higher managerial roles within the company. Continuous training and development programs are provided to enhance your skills and career trajectory.

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Common Interview Questions for Assistant Manager(08491) - 1120 E. Broadway
What experience do you have in managing a team?

To answer this question effectively, provide examples from your past where you have led a team successfully. Discuss how you motivated your team, managed conflicts, and ensured a positive work environment, specifically related to the responsibilities of an Assistant Manager.

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How do you handle customer complaints?

Highlight your approach to customer complaints by discussing a past experience where you resolved a customer issue. Emphasize your listening skills, empathy, and the actions you took to ensure the customer left satisfied, crucial attributes for an Assistant Manager at Domino's.

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Can you describe a time when you had to handle a stressful situation?

When answering this question, focus on a specific situation in a previous job where you managed stress effectively. Detail your approach and the outcome, demonstrating your ability to stay calm under pressure, a necessary skill for the role of Assistant Manager.

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What strategies do you use to train new employees?

Share your training strategies, mentioning how you tailor your methods to different learning styles. Discuss any specific programs or techniques you’ve implemented in the past that have proven effective in onboarding new team members.

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How would you prioritize tasks during a busy shift?

Discuss your prioritization techniques, such as making a list of tasks or using a system to delegate effectively. Highlight your ability to anticipate busy periods and prepare your team to handle them smoothly, which is vital as an Assistant Manager.

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What role do you think communication plays in a team environment?

Emphasize the importance of clear communication in fostering collaboration and preventing misunderstandings. Provide examples of how you've used communication effectively in previous roles, especially in high-pressure situations.

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What do you enjoy most about working in the food service industry?

Share your passion for the food service industry. Discuss aspects like customer interaction, teamwork, or the satisfaction of preparing delicious food. This will resonate well with the culture at Domino's.

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How do you keep track of inventory and supplies?

Explain your methods for inventory tracking, whether through software tools or manual checks, and stress the importance of maintaining accurate inventory levels in ensuring operational success in the role of Assistant Manager.

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Describe a time when you improved a process or system.

Provide a specific example where you identified an inefficient process and successfully implemented a change. This shows your initiative and ability to enhance operations, which is valuable as an Assistant Manager.

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How do you ensure quality control in food preparation?

Discuss the measures you take to uphold quality standards in food preparation, such as regular checks, staff training, and adherence to company protocols. This is key for maintaining Domino's reputation for quality.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 31, 2024

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