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Assistant Manager(09607) - 1814 N Crossover Rd #1 image - Rise Careers
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Assistant Manager(09607) - 1814 N Crossover Rd #1 - job 2 of 3

Job Description

ABOUT THE JOB

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS
General job duties for all store team members
You must be 18 years of age or older

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing
• Most tasks are performed from a standing position.
• Walking for short distances, for short durations.
• Surfaces include ceramic tile bricks with linoleum in some food process areas.
• Height of work surfaces is between 36 and 48.

Sitting
Paperwork is normally completed in an office at a desk or table.

Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.

ADDITIONAL JOB DETAILS

Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.

Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Additional Information

Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES
• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

REQUIRES
• Valid driver's license with safe driving record meeting company standards.

• Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing
During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing
Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(09607) - 1814 N Crossover Rd #1, Domino's

Join Domino's Pizza as an Assistant Manager and take charge of everything that happens during your shift at our Fayetteville location! You're not just overseeing operations; you're the heartbeat of the store, ensuring that cost controls, inventory, and cash management flow smoothly. Every day is an opportunity to set the tone and lead by example. You'll handle staffing, paperwork, and maintain a clean store while delivering outstanding customer service. In this role, you'll also be committed to adhering to our high standards, making sure that every crew member is aligned with our vision. At Domino's, we value our team members and believe in creating a diverse workplace where everyone's unique talents shine. Many of our team members have started from the ground up, growing from delivery drivers to successful franchise owners. Come join our team where hard work not only pays off but opens doors for exciting advancement opportunities! You'll enjoy a supportive environment where we celebrate our achievements together, and our people truly come first. If you're ready to take your leadership skills to the next level in a fun and fast-paced atmosphere, we want to hear from you!

Frequently Asked Questions (FAQs) for Assistant Manager(09607) - 1814 N Crossover Rd #1 Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will be responsible for overseeing all aspects of store operations, including cost and cash control, staffing, inventory management, and maintaining store cleanliness. You'll be the leader who sets the standard for customer service and ensures adherence to company procedures while maintaining a positive and efficient work environment.

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What qualifications are necessary to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager role at Domino's Pizza, candidates must be at least 18 years old and possess strong communication skills. Previous experience in a management or supervisory role is preferred but not mandatory. Having a valid driver's license and access to an insured vehicle will also be beneficial for managing deliveries. Training will be provided on the job.

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How does Domino's Pizza support career advancement for Assistant Managers?

Domino's Pizza prides itself on offering excellent career advancement opportunities. Many team members start as delivery drivers and have successfully moved into managerial roles or even franchise ownership. As an Assistant Manager, you will be well-positioned to take advantage of our comprehensive training programs and mentorship initiatives that are designed to help you grow and succeed in your career.

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What kind of work environment can an Assistant Manager expect at Domino's Pizza?

The work environment at Domino's Pizza is dynamic and fast-paced, requiring a mix of teamwork and independent work. As an Assistant Manager, you will navigate various tasks that enhance your leadership skills while working directly with both customers and staff. With a focus on diversity and inclusion, Domino's ensures that all employees can reach their highest potential in a supportive atmosphere.

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What essential skills should an Assistant Manager at Domino's Pizza possess?

An Assistant Manager at Domino's Pizza should have strong leadership capabilities, excellent communication skills, and the ability to manage multiple tasks efficiently. Basic mathematical skills for cash handling and inventory management are also crucial. Additionally, the ability to maintain a cheerful demeanor under pressure while adhering to strict quality standards is key to success in this role.

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Common Interview Questions for Assistant Manager(09607) - 1814 N Crossover Rd #1
What strategies will you employ to manage staff effectively?

When answering this question, consider discussing your approach to team communication, setting clear expectations, and providing feedback. Highlight how you would encourage teamwork and motivate employees to achieve their best performance.

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How do you handle customer complaints as an Assistant Manager?

Share your approach to addressing customer complaints, emphasizing active listening, empathy, and problem-solving. Discuss your commitment to ensuring customer satisfaction while following company protocols and maintaining a calm demeanor.

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Can you discuss your experience with cash and inventory management?

In your response, provide specific examples of how you've previously managed cash flow and inventory levels. Talk about your attention to detail, organizational skills, and how you would ensure accuracy in all financial transactions.

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What is your approach to maintaining cleanliness and safety in the store?

Discuss your understanding of health and safety standards, and how you would promote cleanliness among staff. Consider mentioning daily checklists, routine audits, and the importance of employee training in maintaining a safe environment.

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How do you prioritize tasks during a busy shift?

Explain your strategy for prioritizing tasks, especially when juggling multiple responsibilities. You can mention methods such as time management techniques, delegating tasks to team members, and staying focused on urgent customer needs.

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Describe a time you successfully trained a new employee.

Use this question to illustrate your training approach, focusing on how you facilitated learning through hands-on experiences and adaptability. Explain what techniques you used to ensure the new employee felt supported and confident.

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How do you motivate your team during high-pressure situations?

Share how you would keep spirits high in a fast-paced environment, emphasizing the importance of teamwork, positive reinforcement, and celebrating small victories to keep morale up throughout the shift.

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What do you believe is the key to providing excellent customer service?

Express your belief that excellent customer service is rooted in understanding customer needs, effective communication, and a friendly attitude. Provide examples of how you would ensure that every customer feels valued and appreciated.

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How do you stay organized when managing multiple responsibilities?

Discuss your organizational methods, such as utilizing checklists, planners, or digital tools to prioritize your workload. Explain how these practices help you stay on track and ensure nothing is overlooked.

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What are your long-term career goals in the food service industry?

In your response, be honest about your aspirations and how the Assistant Manager position fits into your career path. Mention specific interests, such as continuing to grow within operations or aspiring to open your own franchise.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 21, 2025

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