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Crew Member (Pizza Maker & Expeditors) - job 2 of 4

Company Description

As part of the largest pizza company in the world, RaeLeeBelle INC. is a small franchise with a big name! We run fast paced, clean, friendly, technologically advanced locations.  

Job Description

  • Answering Phones
  • Preparation of Products
  • Customer Service
  • Store Cleaning & Sanitation
  • Marketing & Promotions
  • Packing up orders for Customers & drivers
  • Running orders out to drivers

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Be no less than Sixteen (16) years of age. 
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment.
  • Ability to adjust to changing priorities.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to take orders over the counter or phone.
  • Ability to work independently and as part of a team.
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Crew Member (Pizza Maker & Expeditors), Domino's

Join RaeLeeBelle INC. as a Crew Member (Pizza Maker & Expediter) at our vibrant location in Oak Ridge, TN! We're part of the world's largest pizza franchise, and while we may be small in size, we pride ourselves on delivering exceptional service and tasty pies. As a Crew Member, you'll get a chance to wear many hats during your shifts. From answering phones and taking orders to making delicious pizzas and handling customer service, every day will be an exciting new challenge. You'll also play a key role in keeping our store clean and welcoming, handling marketing promotions, and packing up orders for our delightful customers and swift drivers. We’re looking for energetic individuals who can thrive in a fast-paced environment and manage multiple tasks seamlessly. If you're sixteen or older with strong communication skills and a knack for teamwork, we want to hear from you! At RaeLeeBelle INC., we foster a friendly atmosphere and provide opportunities for all team members to shine. Whether you're helping a customer over the phone or collaboratively working with your team to meet the lunch rush, your efforts help keep the heart of our business beating. Embrace the chance to grow, learn, and make friends while serving up delicious slices! Ready to join the fun? Apply now and be a part of our pizza family!

Frequently Asked Questions (FAQs) for Crew Member (Pizza Maker & Expeditors) Role at Domino's
What responsibilities does a Crew Member (Pizza Maker & Expediter) have at RaeLeeBelle INC.?

As a Crew Member (Pizza Maker & Expediter) at RaeLeeBelle INC., you'd be responsible for a variety of tasks, including answering phones, preparing pizza products, providing exceptional customer service, maintaining store cleanliness, and assisting with marketing promotions. You'll also pack orders for delivery drivers and occasionally run orders out to customers. Being flexible and ready to tackle different responsibilities is paramount to success in this role.

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What qualifications do I need to apply for the Crew Member (Pizza Maker & Expediter) position at RaeLeeBelle INC.?

To apply for the Crew Member (Pizza Maker & Expediter) role at RaeLeeBelle INC., you need to be at least 16 years old, capable of passing background checks, and possess excellent written and verbal communication skills. Additionally, you should be adept at multitasking, quick in mathematical calculations, and comfortable using computers or touch screens for order entry. Previous experience in a fast-paced environment is a plus, although not mandatory.

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What skills are essential for a Crew Member (Pizza Maker & Expediter) at RaeLeeBelle INC.?

Essential skills for a Crew Member (Pizza Maker & Expediter) at RaeLeeBelle INC. include strong communication skills for interacting with customers and management, the ability to multitask effectively, and proficiency in basic math for handling transactions. A friendly attitude, willingness to learn, and the flexibility to adjust to changing priorities are also critical for thriving in this dynamic role.

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How does RaeLeeBelle INC. support Crew Members (Pizza Makers & Expeditors) in their roles?

RaeLeeBelle INC. supports Crew Members (Pizza Makers & Expediter) by fostering a collaborative team environment where everyone can thrive. The management is dedicated to providing training and resources to help new team members acclimatize to their roles. You'll receive guidance on responsibilities and opportunities to participate in promotions and special events, allowing you to shine and grow within the company.

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What is the work environment like for a Crew Member (Pizza Maker & Expediter) at RaeLeeBelle INC.?

The work environment at RaeLeeBelle INC. for a Crew Member (Pizza Maker & Expediter) is fast-paced, friendly, and clean. You'll be part of a small franchise within the biggest pizza company worldwide, collaborating with a supportive team. We prioritize a positive atmosphere where every crew member contributes to delivering great food and service to our customers, making your workday enjoyable and fulfilling.

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Common Interview Questions for Crew Member (Pizza Maker & Expeditors)
How do you handle stressful situations, especially during busy hours as a Crew Member (Pizza Maker & Expediter)?

When facing stressful situations, especially during peak hours, I prioritize tasks using a calm and organized approach. I focus on communication, whether with colleagues or customers, ensuring everyone is aware of wait times and order statuses. I thrive in busy environments and adapt quickly to maintain service quality.

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Can you outline your experience with customer service related to the Crew Member (Pizza Maker & Expediter) position?

In my previous roles, I've gained extensive customer service experience. I understand the importance of being approachable and attentive to customer needs. For instance, I actively listen to orders, confirm details for accuracy, and address concerns promptly to ensure a positive dining experience.

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What techniques do you use to chat with customers while preparing food?

To effectively communicate with customers while preparing food, I practice active listening and maintain a welcoming demeanor. I break down tasks to manage preparation and interaction seamlessly, allowing me to engage customers genuinely while fulfilling their orders efficiently.

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Describe a time you had to work as part of a team in a busy restaurant environment.

In a previous role, during peak lunch hours, I collaborated closely with my team to keep up with orders. We communicated efficiently, delegating tasks based on strengths and complementing one another's efforts. This teamwork not only ensured timely service but also enhanced team morale.

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How do you prioritize tasks when the store is busy?

When the store is busy, I prioritize tasks by assessing immediate needs—like attending to customers or preparing orders—and addressing the most pressing ones first. I break down larger tasks into manageable parts, ensuring ongoing operations while meeting customer expectations effectively.

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What do you think makes a great pizza?

A great pizza consists of high-quality ingredients, a balanced ratio of sauce to cheese, and properly baked crust. I also believe in meeting custom orders, as it stimulates customer satisfaction and reflects our commitment to quality at RaeLeeBelle INC.

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How would you handle a customer complaint?

I would handle a customer complaint by first listening attentively to the customer's concerns without interruption. I would express empathy, seek to understand the issue fully, and assure them that I'll do my best to resolve it promptly. My goal would be to turn their experience around, ensuring they leave satisfied.

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Why do you want to work at RaeLeeBelle INC. as a Crew Member (Pizza Maker & Expediter)?

I want to work at RaeLeeBelle INC. because of the company's strong reputation for quality and service. I've always admired the friendly atmosphere and exceptional products offered here. Joining the team not only aligns with my skill set but also allows me to contribute to something meaningful in the community.

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What is your approach to handling multiple orders at once?

When handling multiple orders, I stay organized by using checklists and breaking down each order into specific tasks. I communicate frequently with my team to ensure accuracy while maintaining a steady workflow. This method enables efficient service without compromising quality.

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How do you ensure cleanliness and sanitation in the work area?

I ensure cleanliness and sanitation by following established protocols, such as regular cleaning schedules, proper food handling practices, and immediate action on spills. I’m diligent about maintaining a tidy workspace, as it contributes to our overall service quality and upholds RaeLeeBelle INC.’s standards.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
December 2, 2024

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