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Customer Service Rep(01051) - 412 Oaks Crossing

Job Description

Here at Domino’s, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you’re a friendly, energetic, and customer-focused individual who enjoys a fast-paced environment, we’d love to have you on our team! Whether it’s your hobby, main-gig, or supplemental job, we’re bound to have just the thing for you!

Requirements:

  • Must be 16 years of age or older

Our Ideal Candidate:

  • Shows up to every scheduled shift in full uniform & ready to work
  • Has the ability to work in a fast-paced environment
  • Demonstrates exceptional customer service, communication and teamwork skills
  • Prepares high-quality products to standard
  • Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience
  • Assists us in maintaining a clean and sanitary workplace
  • Follows all relevant food health and safety requirements
  • Loves to have FUN!!!

What We Offer:

  • A FUN work environment with a GREAT company culture
  • Daily access to your earned wages BEFORE payday
  • Employee discounts
  • Flexible schedules
  • Ongoing career and leadership development
  • Advancement opportunities
  • Health, Dental and Vision Insurance
    • Additional policies available

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Customer Service Rep(01051) - 412 Oaks Crossing, Domino's

Are you ready to join the vibrant team at Domino’s as a Customer Service Rep at 412 Oaks Crossing? Here at Domino’s, we're all about delivering deliciousness while ensuring that every customer walks away satisfied. This is more than just a job; it's an exciting opportunity to work in a dynamic and fast-paced environment alongside friendly colleagues. As a Customer Service Rep, you'll be the face of our business, interacting with customers and ensuring their pizza experience is top-notch. You’ll be responsible for taking orders, preparing high-quality products, and even assisting in oven tending to keep those pizzas perfect! But that’s not all; we’re looking for individuals who can think on their feet, communicate effectively, and thrive as part of a team. The perfect fit for our team is someone aged 16 or older, who shows up ready to work in full uniform with a smile. Being part of our team means enjoying flexible schedules, daily access to your earned wages, and exclusive employee discounts. Plus, we promote ongoing career development and have a fantastic company culture that encourages fun in the workplace. So, if you're energetic, proactive, and ready to embrace an engaging work environment, we welcome you to apply for the Customer Service Rep position at Domino’s – where your hard work pays off both on and off the clock!

Frequently Asked Questions (FAQs) for Customer Service Rep(01051) - 412 Oaks Crossing Role at Domino's
What are the main responsibilities of a Customer Service Rep at Domino's in Plainwell, MI?

As a Customer Service Rep at Domino's in Plainwell, MI, your main responsibilities will include taking customer orders, preparing high-quality pizzas, assisting in oven tending, and ensuring that all orders are expedited efficiently. You'll also maintain cleanliness in the work area and adhere to health and safety regulations, all while providing exceptional customer service.

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's, you need to be at least 16 years old. Ideally, you should demonstrate strong communication and teamwork skills, show a positive attitude, and be capable of thriving in a fast-paced environment. Experience in customer service is a plus, but your willingness to learn and have fun is what we value most!

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Is previous experience necessary for the Customer Service Rep role at Domino's?

While previous experience in customer service is beneficial, it is not a strict requirement to become a Customer Service Rep at Domino's. We value enthusiasm, a flexible mindset, and a commitment to delivering great service above all. Training will be provided to help you succeed in your role!

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What can I expect in terms of work environment and culture at Domino's in Plainwell?

At Domino's in Plainwell, you can expect a lively and friendly work environment where fun is a key component of our culture. Our team values teamwork, encouragement, and excellent customer interactions, creating a supportive atmosphere that fosters personal and professional growth.

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What are the benefits of working as a Customer Service Rep at Domino's?

As a Customer Service Rep at Domino's, you will enjoy various benefits such as flexible schedules, daily access to your earned wages before payday, employee discounts, ongoing career development opportunities, and health, dental, and vision insurance, contributing to a balanced work life!

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Common Interview Questions for Customer Service Rep(01051) - 412 Oaks Crossing
Can you describe a time you provided exceptional customer service as a Customer Service Rep?

When answering this question, share a specific experience where you went above and beyond to meet a customer's needs, detailing the situation, your actions, and the positive outcome. Highlighting your problem-solving skills and customer focus is key.

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How do you handle working in a fast-paced environment as a Customer Service Rep at Domino's?

Discuss your ability to prioritize tasks, stay organized, and maintain a positive attitude under pressure. Provide examples of how you've effectively managed multiple responsibilities simultaneously while ensuring excellent service.

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What steps do you take to ensure food safety and cleanliness in your role?

Explain your awareness of food safety practices and the importance of maintaining a clean workspace. You could mention specific practices you follow and how they contribute to a safe environment for both customers and team members.

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Describe your experience with teamwork in a customer service role.

Emphasize your collaborative spirit and give examples of how you've worked alongside colleagues to achieve a common goal. Highlight specific situations where teamwork enhanced customer satisfaction.

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What motivates you to excel as a Customer Service Rep at Domino's?

Discuss your passion for delivering great customer service, the joy you find in helping others, and any personal goals you have in your career that align with the position at Domino's. Reflect on how motivation can lead to personal fulfillment.

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How would you react to an unhappy customer?

Outline a calm and effective approach to addressing customer complaints, emphasizing the importance of listening actively, empathizing with their concerns, and working to find a satisfactory solution.

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Why do you want to work at Domino's specifically?

When answering, mention the company's culture, values, and commitment to customer service. Highlight any personal experiences with Domino's or the excitement of being part of a team known for delivering quality and fun.

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What do you consider the most important skills for a Customer Service Rep?

Identify key skills such as communication, problem-solving, multitasking, and teamwork. Provide examples of how these skills have contributed to your success in previous customer service roles.

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How do you stay organized when managing multiple tasks?

Discuss the organizational strategies you use, such as creating to-do lists, utilizing time management techniques, and maintaining clear communication with team members to ensure tasks are completed efficiently.

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Can you give an example of a time you received constructive feedback and how you used it to improve?

Share a specific instance where you received feedback, how you received it positively, and the steps you took to implement changes based on that feedback. This shows your ability to grow and adapt.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
February 20, 2025

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