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Customer Service Rep(02096) - 920 Greenwald Ct

Job Description

CSR

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS

You must be 16 years of age or older.

General job duties for all store team members


Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

Additional Information

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
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Average salary estimate

$29500 / YEARLY (est.)
min
max
$24000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(02096) - 920 Greenwald Ct, Domino's

Are you ready to kickstart your career with a fun and dynamic team? At Domino's Pizza, we're looking for enthusiastic Customer Service Representatives to join us at our location on 920 Greenwald Ct in Mukwonago, WI. Imagine a job where you can have flexible hours, competitive pay, and a lively atmosphere! Whether you’re looking for a part-time gig or just need some extra cash, this is the place for you. As a Customer Service Rep, you'll be the heart of our team, taking orders over the phone, preparing delicious pizzas, and bringing your personality into every customer interaction. We love to help our team members grow, so if you have aspirations of moving into management or even beyond, we’ve got plenty of opportunities for you. This role is perfect for students or anyone who enjoys working with people. Must be at least 16, possess strong communication skills, and be ready to maintain a positive attitude while juggling various tasks. Join us, and not only will you gain valuable skills to take with you, but you’ll also experience the joy of making customers smile. Who knew a job could be this rewarding?

Frequently Asked Questions (FAQs) for Customer Service Rep(02096) - 920 Greenwald Ct Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, your primary responsibilities will include answering phone calls, taking orders, preparing products, and ensuring a clean and safe work environment. You'll also stock ingredients and handle payments accurately, making sure every customer has a pleasant experience.

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To qualify as a Customer Service Rep at Domino's Pizza, you need to be at least 16 years old, have strong verbal and writing skills, and possess basic math abilities to handle monetary transactions. Experience in customer service is a plus, but not mandatory.

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How many hours can I work as a Customer Service Rep at Domino's?

At Domino's Pizza, we offer flexible shifts for our Customer Service Reps, allowing you to work part-time or full-time depending on your availability. This allows you to balance work with school or other commitments seamlessly.

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Can I advance my career as a Customer Service Rep at Domino's Pizza?

Absolutely! Domino's Pizza is committed to providing growth opportunities for our team members. As a Customer Service Rep, you can aspire to move into management or explore other roles within the company.Your hard work and dedication can lead to exciting career advancements!

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What is the work environment like for a Customer Service Rep at Domino's?

The work environment for a Customer Service Rep at Domino's is fast-paced and fun! You'll be working with a supportive team that values collaboration and innovation. We believe in creating a positive atmosphere where everyone can enjoy their role while providing top-notch service.

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Common Interview Questions for Customer Service Rep(02096) - 920 Greenwald Ct
What motivated you to apply for the Customer Service Rep position at Domino's Pizza?

When answering this question, express your enthusiasm for the role and your passion for customer service. Highlight how the flexible hours and team-oriented environment align with your personal goals and schedule.

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How do you handle difficult customers as a Customer Service Rep?

In response, emphasize your calm demeanor and problem-solving skills. Share a specific example where you successfully turned a negative customer interaction into a positive one through effective communication and empathy.

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What skills do you think are necessary for a successful Customer Service Rep at Domino's?

Discuss key skills like strong communication, teamwork, and attention to detail. Provide examples from your past experiences where you utilized these skills to deliver excellent service.

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How would you manage multiple tasks during a busy shift as a Customer Service Rep?

Demonstrate your ability to prioritize and manage your time effectively. Describe a strategy you use to stay organized and focused during high-pressure situations, such as making lists or using a systematic approach to tackle tasks.

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Can you tell us about a time when you provided exceptional customer service?

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe a specific scenario where your actions made a positive impact on a customer, reinforcing the importance of exceptional service.

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What do you know about Domino's Pizza and our customer service standards?

Research Domino's Pizza's mission and values prior to your interview. Speak about their commitment to quality service and how you align with those values, emphasizing your desire to be a part of such a reputable organization.

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How important is teamwork in your role as a Customer Service Rep?

Express how vital teamwork is in a fast-paced setting like Domino's Pizza. Include examples of previous experiences where collaboration with coworkers led to positive outcomes, showcasing your ability to work well in a team.

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How do you ensure accuracy when taking orders from customers?

Talk about your attention to detail and proactive approach to verifying orders. Mention techniques you might use, such as repeating the order back and double-checking for clarity to minimize errors.

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How do you feel about working in a fast-paced environment?

Share your excitement about the challenge of working under pressure and what strategies you use to thrive in such an environment, like staying focused and maintaining a positive attitude.

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What do you hope to achieve if hired as a Customer Service Rep at Domino's?

Articulate your aspirations, such as developing customer service skills, gaining experience in a fast-paced food environment, and potentially advancing to higher positions within the company.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
January 1, 2025

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