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Customer Service Rep(05433) - 203C Tyson Ave - job 1 of 3

Job Description

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and treat the customer as you would a guest in your home, like family. Then repeat this process with every customer, every time, all the time.

Additional Information

Please goto www.rainc.jobaline.com to put in you actual application.  You will have to before hiring.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(05433) - 203C Tyson Ave, Domino's

Are you ready to take your customer service skills to the next level? Join us at Domino's as a Customer Service Rep at our 203C Tyson Ave location in Paris, TN! In this role, you'll be the friendly face and welcoming voice for our customers. Your primary responsibility will be to greet customers warmly, whether they’re calling in or stepping through our doors. We believe that every caller and every guest deserves to feel right at home, so treating them like family is key. You’ll answer phones promptly, ensuring our customers never feel ignored and get the help they need as quickly as possible. Each interaction is an opportunity to create a positive experience, so your enthusiasm and positivity will shine through! We're looking for individuals who are reliable, have excellent communication skills, and love to interact with people. If you're looking for a dynamic and vibrant work environment where you can make a difference in the community while enjoying a fun team atmosphere, Domino's is the place for you. Ready to step up to the challenge? Your journey towards an exciting and rewarding career starts here. Don't forget to complete your application to get started on this exciting opportunity!

Frequently Asked Questions (FAQs) for Customer Service Rep(05433) - 203C Tyson Ave Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's?

As a Customer Service Rep at Domino's, your primary responsibilities include answering phone calls promptly, greeting customers when they enter the store, and ensuring every interaction is friendly and welcoming. You are the face of the brand, and it's your job to create a positive dining experience for each guest, treating them as family.

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What qualifications do I need to work as a Customer Service Rep at Domino's?

To qualify for the Customer Service Rep position at Domino's, you need strong communication skills, a friendly demeanor, and a passion for customer service. While prior experience in a customer-facing role is beneficial, it’s not always required—what matters most is your enthusiasm and willingness to learn!

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How important is teamwork in the Customer Service Rep role at Domino's?

Teamwork is vital for a Customer Service Rep at Domino's. You'll work closely with your colleagues to ensure smooth operations and excellent service. Supporting each other and adhering to team protocols is crucial in creating a fantastic experience for every customer that walks through the door.

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What is the work environment like for a Customer Service Rep at Domino's?

The work environment for a Customer Service Rep at Domino's is dynamic and energetic! You’ll be part of a fast-paced team where laughter and fun are common. We emphasize a positive atmosphere where hard work is recognized, making it an engaging place to work every day.

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How do I apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's, you need to complete your application through our designated website. Make sure to provide accurate information and showcase your customer service skills and enthusiasm for the role!

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Common Interview Questions for Customer Service Rep(05433) - 203C Tyson Ave
How would you handle a difficult customer as a Customer Service Rep?

Handling a difficult customer requires patience and understanding. Start by listening attentively to their concerns without interrupting. Acknowledge their feelings and express that you want to help resolve their issue. Offer solutions that reflect company policy and try to find common ground.

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What makes you a good fit for the Customer Service Rep role at Domino's?

To showcase why you're a great fit as a Customer Service Rep at Domino's, emphasize your passion for customer service, your ability to communicate effectively, and your dedication to creating a welcoming environment. Examples of past experiences where you exceeded customer expectations can strengthen your response.

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Can you describe a time when you went above and beyond for a customer?

In answering this question, share a specific example from your past experience where you went the extra mile for a customer, whether it was providing additional assistance, resolving an issue quickly, or simply making their experience more enjoyable. Highlight the impact it had on the customer.

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How do you prioritize tasks during busy shifts as a Customer Service Rep?

Prioritizing tasks is essential during busy shifts. Share your strategy, like focusing first on immediate customer interactions, while also being aware of other duties. Remaining organized and maintaining open communication with your team is vital in ensuring all tasks are handled efficiently.

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What steps do you take to ensure great customer service?

To ensure exceptional customer service, you should always greet customers warmly, be attentive to their needs, provide accurate information, and follow up to ensure satisfaction. Showing genuine enthusiasm in your interactions makes a big difference.

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How do you handle feedback, both positive and negative?

Emphasize the importance of feedback in personal and professional growth. When receiving positive feedback, express gratitude and aim to continue that behavior. For negative feedback, be open and constructively use it to improve your performance.

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What would you do if you didn't know how to answer a customer's question?

If you encounter a customer's question that you can't answer, assure them you've understood their inquiry and politely let them know that you'll find the right information or escalate it to someone who can help. Follow up as promised to maintain trust.

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How do you ensure that you remain calm if a customer is angry?

Remaining calm in the face of an angry customer requires deep breaths and a focus on listening to their concerns without taking it personally. Maintaining a friendly yet professional demeanor can often help to de-escalate tension and lead to a positive resolution.

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How do you balance speed and quality of service?

To balance speed and quality, effective time management is pivotal. You're encouraged to stay organized and keep a proactive approach at work. Always take a moment to ensure accuracy while being as efficient as possible, illustrating your commitment to great service.

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Why do you want to work at Domino's as a Customer Service Rep?

Share your excitement about joining Domino's, emphasizing their reputation for quality service and delicious food. Relate your personal values with the company's mission, and mention how the role aligns with your career goals in the customer service industry.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 20, 2025

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