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Domino's Assistant Manager (5605)

Company Description

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's Assistant Manager (5605), Domino's

As an Assistant Manager at Domino's, located at 1254 Lake Murray Boulevard in Irmo, SC, you’ll harness your leadership prowess to create an incredible pizza experience for our customers and team members alike! This isn’t just any management role; this is your chance to thrive in a fun and dynamic environment where each day brings new challenges and opportunities. You'll oversee everything during your shifts, from ensuring smooth operations and maintaining quality control, to fostering a supportive atmosphere among your crew. Your leadership will set the standard for how we serve our delicious pizzas and how we support each other. We want enthusiastic, people-oriented leaders who can motivate the team while skillfully managing customer relations, inventory, and costs. If you have the natural ability to manage stress, work well under pressure, and keep a positive attitude even during those busy rush hours, then you’re exactly who we’re looking for. At Domino's, we pride ourselves on teamwork, respect, and the idea that everybody has something valuable to contribute. So, whether you’re helping a team member perfect their pizza-making skills or resolving a customer’s concern with a smile, you’re ensuring that every aspect of our service and team culture shines. Join us today and lead the way to making Domino's the best pizza delivery company in the world!

Frequently Asked Questions (FAQs) for Domino's Assistant Manager (5605) Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your primary responsibilities encompass overseeing daily operations, ensuring customer satisfaction, managing inventory, and leading the team. You’ll set the tone for your shift, making sure policies and procedures are followed while encouraging your crew to deliver top-notch service.

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What qualifications are required to become an Assistant Manager at Domino's?

To qualify for the Assistant Manager position at Domino's, you need to be at least 18 years old, possess a valid driver’s license, and have access to an insured vehicle. It’s also important to pass a Criminal Background Check, as trustworthiness is key in managing cash and team dynamics.

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What skills are essential for success as an Assistant Manager at Domino's?

Success in the Assistant Manager role at Domino's requires excellent leadership skills, sound judgment, multitasking abilities, and strong customer service skills. You should also be comfortable managing a team and have the ability to motivate others while maintaining a positive work environment.

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How does Domino's support career growth for Assistant Managers?

Domino's is dedicated to fostering career growth for Assistant Managers through a robust training program and opportunities for advancement. Many team members have transitioned from entry-level positions to leadership roles or even franchise ownership, illustrating that hard work and dedication can pay off!

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What kind of work environment can Assistant Managers expect at Domino's?

Assistant Managers at Domino's can expect a fast-paced, fun, and flexible work environment. The company emphasizes teamwork, inclusivity, and respect, making it a place where you can thrive while bringing your best self to work every day.

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Common Interview Questions for Domino's Assistant Manager (5605)
Can you describe a time when you successfully managed a team under pressure?

When answering this question, provide a specific example that highlights your leadership skills while under stress. Explain the situation, your actions, and the results. Show how you utilized teamwork and effective communication to not only overcome challenges but also enhance team morale.

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How do you handle customer complaints?

Discuss your approach to customer complaints by emphasizing empathy and problem-solving. Share a specific instance where you listened to a customer’s concerns, addressed their issue promptly, and turned a potentially negative experience into a positive one.

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What strategies would you use to motivate your team?

Highlight your understanding of individual motivations. Share tactics like recognizing the efforts of team members, setting clear goals, and fostering open communication. Including examples of how these strategies have worked effectively in past roles would strengthen your response.

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Describe your experience with inventory management.

When addressing this question, reference your practical experience in managing inventory. Discuss how you ensure proper stock levels, conduct regular audits, and communicate with your team to minimize waste—all vital tasks to maintain an efficient operation.

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How would you assure high standards of quality and cleanliness in the store?

Explain your commitment to maintaining quality and cleanliness by detailing the importance of regular training and strict adherence to company policies. Discuss how you would implement routine checks and positively reinforce team behaviors that support these standards.

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What do you believe is the most important quality of an Assistant Manager?

In your answer, emphasize leadership presence, the ability to foster team camaraderie, and exceptional customer focus. Discuss how these qualities contribute to a productive work environment and enhanced customer experiences at Domino's.

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What is your approach to staff training and development?

Talk about the significance of ongoing training and mentorship in your management style. Illustrate your experience designing training programs or adapting existing ones to meet the needs of staff, helping them grow professionally while benefiting the store's performance.

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How do you prioritize tasks during a busy shift?

Discuss your ability to stay organized and calm under pressure. Talk about your strategy for assessing immediate needs, delegating tasks effectively among team members, and maintaining service quality during peak times.

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Why do you want to work at Domino's as an Assistant Manager?

Share your passion for the brand, its culture, and values. Connect your personal career goals with the opportunities available at Domino's, demonstrating how your vision aligns with the company's mission and commitment to excellence.

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How would you ensure excellent customer service during rush hours?

Highlight your strategies for maintaining excellent customer service, such as training team members to remain calm under pressure, utilizing effective communication techniques, and prioritizing customer interactions even during peak periods.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 2, 2025

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