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General Manager - job 1 of 9

Company Description

Salt Marsh Pizza is a local owned and operated Domino's Pizza Franchise that is rapidly growing in central Georgia. And we are looking for great people to join our team. 

We believe in creating value and making a difference in customers’ and Team Members’ lives every day, one order at a time.

Looking for Assistant Managers and General Managers in Training in the following areas - Milledgeville Ga., Gray Ga., Greensboro Ga., Sandersville Ga. 

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

The General Manager is responsible for

  • Hire, train, schedule and manage employees in daily tasks
  • Develop good customer relationships and address customer service needs
  • Manage purchasing, inventory, maintenance, and other operational functions
  • Develop strategies for better workplace efficiency and goal achievement
  • Communicate between managers, customers, and employees
  • Assist with deliveries as needed based on business 

Qualifications

Some of the qualifications and skills a General Manager are:
Excellent verbal communication, and the ability to convey information clearly and effectively

  • Strong leadership abilities and initiative
  • Excellent delegator and mediator
  • Great interpersonal skills and customer service
  • Quick decision-making and problem-solving abilities
  • Excellent time management
  • Responsible, goal oriented and organized
  • Strong attention to detail and ability to multitask
  • Confident, proactive, and willing to take on challenges
  • Great listening skills and able to take direction from individuals in higher-level positions
  • Able to manage and motivate others
  • Must be at least 18 years of age
  • Have a valid Driver's License with at least two-year driving history
  • Maintain and provide valid insurance on personal vehicle

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

r information will be kept confidential according to EEO guidelines.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About General Manager, Domino's

At Salt Marsh Pizza, a vibrant and growing Domino's Pizza Franchise located in the heart of Milledgeville, GA, we're on the lookout for an exceptional General Manager to lead our team. If you've got an innate leadership quality and enjoy being at the forefront of operations, this is your moment! As the General Manager, you will play a pivotal role in hiring, training, and scheduling our awesome employees. You'll develop strong ties with customers, ensuring their needs are met with top-notch service. Managing purchasing and inventory while implementing strategies for better efficiency will be your daily bread, literally! Your knack for communication will come in handy as you liaise between managers, staff, and customers. We know the demands of the role can be tough, but if you're someone who thrives under pressure and enjoys a fast-paced, dynamic environment, we want to hear from you! Your journey here isn't just a job; it’s an opportunity to grow with a locally-owned company that values each team member and customer interaction. So if you’ve delivered our pizzas and feel ready to take the lead instead of just receiving orders, don’t wait too long – apply now and start shaping the future of Salt Marsh Pizza with your unique flair!

Frequently Asked Questions (FAQs) for General Manager Role at Domino's
What are the responsibilities of a General Manager at Salt Marsh Pizza?

The General Manager at Salt Marsh Pizza is responsible for hiring, training, and managing employees, developing customer relationships, managing inventory, and implementing operational functions to enhance efficiency. You will ensure that day-to-day operations run smoothly, addressing both employee and customer needs while maintaining a fun and productive work environment.

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What qualifications are needed for the General Manager position at Salt Marsh Pizza?

To be a successful General Manager at Salt Marsh Pizza, you should possess excellent communication skills, strong leadership abilities, the capacity to delegate effectively, and have a problem-solving mindset. A valid driver's license, a keen attention to detail, and the ability to multitask in a fast-paced environment are also crucial for this role.

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How does Salt Marsh Pizza support General Managers in their role?

At Salt Marsh Pizza, support for our General Managers is a priority. You will receive comprehensive training to help you understand our operations while also having the autonomy to make impactful decisions. Our company culture embraces leadership, allowing you to creatively implement strategies that enhance both employee performance and customer satisfaction.

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What opportunities for growth does Salt Marsh Pizza offer for General Managers?

As a General Manager at Salt Marsh Pizza, you'll not only oversee day-to-day operations but also have a clear pathway for career advancement. Exceptional performance may lead you toward higher managerial positions within the franchise, and the skills you learn will be invaluable for your career trajectory within the restaurant industry and beyond.

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What makes Salt Marsh Pizza a great place to work as a General Manager?

Salt Marsh Pizza stands out due to its commitment to fostering a positive work atmosphere, being locally owned, and prioritizing both employee and customer satisfaction. We value hard work, dedication, and the unique contributions each individual brings to the team, making it a rewarding environment for anyone stepping into the General Manager role.

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Common Interview Questions for General Manager
What leadership style do you find most effective as a General Manager?

A participative leadership style tends to be most effective as it encourages team input and fosters a collaborative work environment. Demonstrating that you value your team’s opinions enhances morale and drives better results.

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How would you handle a significant drop in customer satisfaction?

Addressing customer satisfaction starts with gathering feedback. I would conduct surveys and have discussions with the team to pinpoint issues, followed by implementing changes to improve service quality and ensure customer needs are promptly met.

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Describe a time when you had to manage a difficult employee situation.

I believe in addressing issues directly and compassionately. I would meet with the employee privately to discuss the situation, seek to understand their perspective, and collaborate on a plan to improve performance while ensuring they feel supported.

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How do you prioritize tasks in a fast-paced environment?

Effective prioritization begins with clear goals. I use a combination of urgent vs. important matrices and regular team check-ins to adjust priorities dynamically while ensuring critical tasks align with our operational goals.

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What strategies would you implement to improve sales at Salt Marsh Pizza?

I would analyze sales data to identify trends, initiate promotional events, and enhance our marketing efforts. Implementing customer loyalty programs and feedback loops for continuous improvement are also key components.

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How important is employee training for you as a General Manager?

Employee training is paramount. It's essential not just for operational efficiency but also for boosting employee morale and reducing turnover. I advocate for ongoing training programs that are tailored to individual employee needs.

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Can you share an example of how you resolved a conflict among team members?

I once mediated a conflict by having both employees share their perspectives. I facilitated a discussion that highlighted common goals and assisted them in finding common ground, which ultimately improved their working relationship.

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How would you approach a busy delivery shift?

On a busy delivery shift, I would start by organizing a pre-shift meeting to communicate expectations, assign roles based on each team member's strengths, and ensure efficient routing for deliveries to maximize our service speed.

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What tools do you use for managing inventory and operations?

I utilize inventory management software to monitor stock levels, identify trends, and optimize ordering processes. Regularly reviewing reports and metrics help maintain operational efficiency and minimize waste.

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Why do you want to work as a General Manager at Salt Marsh Pizza?

I am drawn to Salt Marsh Pizza for its community focus and growth potential. Leading a team that values customer satisfaction and employee engagement aligns perfectly with my professional aspirations and personal values.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 31, 2024

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