General Manager

As a General Manager at Green Thumb's RISE Dispensary, your primary responsibilities will include overseeing all dispensary operations, ensuring compliance with security and inventory regulations, driving revenue through effective programs, and managing a high-performing team. You'll be responsible for enhancing the customer experience, maintaining quality inventory, and conducting regular audits to identify operational improvements.

To qualify for the General Manager position at Green Thumb, candidates should possess a Bachelor's degree or equivalent business experience, along with at least five years in a supervisory or management role within a retail environment. Experience in cannabis and inventory control is preferred. You also need to be over 21, have reliable attendance, and comply with all legal requirements pertinent to the cannabis industry.

At Green Thumb, employee development is a cornerstone of the General Manager role. You will be responsible for coaching and guiding your team members, creating a culture of engagement through constructive feedback, and supporting their professional growth. The emphasis is on building a strong team that excels at delivering exceptional customer experiences and achieving organizational goals.

A General Manager at Green Thumb should demonstrate strong leadership, communication, and problem-solving skills. Being proactive, detail-oriented, adaptable to change, and possessing a high level of interpersonal skills is crucial. Additionally, having the ability to manage conflicts and effectively oversee diverse teams is very important in this role.

The work environment for a General Manager at Green Thumb is both engaging and dynamic. You will be patient and customer-facing, overseeing a bustling dispensary atmosphere. Be prepared to work in varying weather conditions and adapt to a fast-paced environment where you will interact with both customers and team members daily.

When responding to this question, highlight your commitment to open communication, collaboration, and employee development. Discuss how you inspire your team to exceed expectations while fostering individual growth.

Effective conflict resolution is key. Share examples of how you've approached conflicts with a focus on active listening and finding common ground. Emphasize your goal of maintaining a collaborative team environment.

Talk about utilizing customer feedback to enhance processes, training staff for better service delivery, and creating an inviting atmosphere. Share a specific example if possible to demonstrate your approach.

Discuss your commitment to staying informed about local and state regulations, conducting regular audits, and training staff on compliance procedures. Your proactive approach will showcase your attention to detail.

Mention your focus on recognition, constructive feedback, and cultivating a supportive team culture. Sharing specific motivational strategies or success stories will strengthen your answer.

Share your strategies for effective prioritization, like assessing urgency, delegating tasks, and using organizational tools to keep everything on track. Real-life examples can help illustrate your point.

Explain your approach of providing immediate feedback, setting specific improvement goals, and offering assistance as necessary. Highlight the importance of being fair and supportive in such situations.

Discuss your hands-on experience with inventory control systems, tracking metrics to minimize loss, and ensuring product quality. Highlight any specific successes or challenges you overcame in this area.

Choose an initiative that demonstrates your analytical and leadership skills. Discuss the planning process, outcomes, and what you learned, showing how it relates to the General Manager role.

Talk about your alignment with Green Thumb's mission to promote well-being through cannabis. Highlight your respect for diversity, commitment to community involvement, and passion for creating positive consumer experiences.