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General Manager(01747) - 902 W. Kimberly Road image - Rise Careers
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General Manager(01747) - 902 W. Kimberly Road

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(01747) - 902 W. Kimberly Road, Domino's

Hey there, future General Manager at Domino's Pizza! If you're a natural leader who thrives in a fast-paced environment, this role is calling your name at our 902 W. Kimberly Road location in Davenport, IA. In this position, you will be at the helm of operations, ensuring that everything runs like a well-oiled machine during your shift. You’ll oversee cost controls, manage inventory, ensure cash handling procedures are spot on, and keep customer relations top-notch. Your knack for multitasking and solid judgment will be vital as you set the tone for your team, embodying our policies and standards at all times. Imagine the thrill of motivating your crew, crafting the best pizza delivery experience, and enjoying a fun yet flexible work atmosphere. You’ll not only manage staffing and paperwork but also take pride in maintaining the store's image and cleanliness to promote a welcoming environment for team members and customers alike. Our General Managers are the backbone of our franchise, paving the way for future career growth—from management roles to possibly owning your own franchise! What’s more, we build a diverse community that recognizes and values unique talents, allowing every team member to reach their highest potential. If you’re ready to step up and show what you’ve got, we’re eager to have you join our team at Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(01747) - 902 W. Kimberly Road Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will be accountable for everything that happens during your shift. This includes managing staffing, ensuring cost and cash control, handling customer relations, and adhering to all company policies and procedures. You will also oversee inventory management and maintain the cleanliness of the store, ultimately setting a perfect example for your team.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, it’s essential to have strong leadership skills, judgment, and the ability to multitask effectively. While previous management experience in food service is a plus, a genuine passion for people and pizza can also set you apart. Furthermore, basic math skills for cost management and inventory control will be necessary.

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Is there room for career advancement as a General Manager at Domino's Pizza?

Absolutely! At Domino's Pizza, many General Managers have started in entry-level positions and advanced to franchise ownership. The company values growth and offers various paths within management roles, providing ample opportunities for career progression.

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What type of work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you can look forward to a dynamic and flexible work environment. The atmosphere is fun yet focused on teamwork, with a commitment to promoting a diversity that fosters a supportive community for all team members.

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What are the training opportunities for a General Manager at Domino's Pizza?

Domino's Pizza offers comprehensive on-the-job training for all new managers. This training covers everything from operational practices and customer service to team leadership. It’s designed to equip you with the skills necessary to thrive in your role and advance your career within the company.

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Common Interview Questions for General Manager(01747) - 902 W. Kimberly Road
How do you handle conflict among team members?

When addressing conflict among team members, I prefer to facilitate open communication. Encouraging both parties to express their concerns helps to find common ground. I focus on solutions that align with our company values, ensuring that all viewpoints are acknowledged.

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Can you give an example of how you've improved team performance?

In my previous role, I implemented a recognition program for outstanding performance, which significantly boosted team morale. I tracked individual contributions and celebrated achievements in team meetings, leading to a marked improvement in our overall productivity.

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How do you manage cost control in the store?

Managing cost control involves closely monitoring inventory levels, labor costs, and food wastage. I ensure that all team members adhere to company policies for accurate reporting and conduct regular audits. This not only helps in maintaining profitability but also instills responsibility among staff.

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What steps would you take if a policy violation occurred?

In the case of a policy violation, I would first gather all relevant information to understand the situation comprehensively. Openly discussing the violation with the involved team member is critical, ensuring they understand the implications and are given a chance to explain. Then, I follow up with appropriate corrective measures.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks based on urgency and impact on customer service. I focus on managing front-of-house operations first, ensuring orders are processed promptly while delegating routine tasks to team members. Clear communication with my team helps in maintaining flow and efficiency.

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What is your approach to customer service?

My approach to customer service is to create memorable experiences for every guest. I believe in active listening, addressing customer needs promptly, and going the extra mile to ensure satisfaction, as delighted customers are key to repeat business.

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How would you train a new employee?

Training a new employee starts with a warm welcome and thorough orientation. I pair them with an experienced team member for hands-on training, guiding them through their tasks while allowing for questions and feedback. Regular check-ins during their initial weeks help ensure their confidence and competence.

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How do you assess the performance of your team?

I assess my team's performance through regular feedback, setting clear performance benchmarks and conducting evaluations based on both qualitative and quantitative metrics. Encouraging self-assessment and constructive discussions can aid in their personal development.

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What strategies do you use to motivate your team?

Motivation comes from recognizing efforts and celebrating achievements, so I implement motivation strategies such as incentives and team-building activities. I also encourage personal growth and ensure team members feel valued as integral parts of our success.

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Can you describe your leadership style?

My leadership style can be described as participative and empathetic. I value input from my team and believe in fostering a collaborative environment where everyone feels comfortable sharing ideas. This not only enhances teamwork but also ensures we meet our goals effectively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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