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General Manager(06079) - 5736 Deale Churchton Rd.

Job Description

General Manager Position Description

Department: Store Operations

Job Title: General Manager

FLSA Classification: Exempt

Reports To: Regional Operations Manager

Director, Team Relations - secondary report

Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts

Indirect Reports: N/A

Being a Domino’s General Managers is more than just a job - it’s a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it.

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you’ll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business!

Many Domino’s General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

General Manager responsibilities:

· Managing costs building sales, increasing customer base and store profitability

· Lead Team Members in operation excellence and promotion of brand standards

· Recruitment, new Team Member training and scheduling

· Provide continuous training and development of your, and our, Team Members and Management teams

· Uphold brand standards and company policies

· Serve as operations expert on Domino’s operating standards to maximize productivity

· Ensure consistently high quality product and service to customers

· Ensure health, safety and cleanliness standards are upheld

· Foster productive and professional relationships and engage Team Members

· Serve as store mentor and operations expert in all Domino’s store-level Team Member positions

· Build relationships with customers and community

· Cash handling, reconciliation and reporting

· Inventory control and management

· Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's General Managers enjoy:

· Competitive salary

· Performance-based bonus program

· Fast career progression

· Paid training

· Health Insurance

· Paid Time Off

· Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

· An EXCEPTIONAL and POSITIVE attitude

· Possess integrity and honesty

· Excellent attendance and punctuality

· You must be 18 years of age or older.

· Possess reliable transportation as well as valid driver’s license, registration and liability insurance

· Be able to pass back ground investigation and motor vehicle report

· Previous quick service restaurant – pizza niche experience 1-2 years preferre

· Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products

· Effectively train and engage Team Members

· Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation

· Previous inventory control, labor costs and computer knowledge

· Ability to create and effectively manage Team Member schedule

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to enter orders using a computer keyboard or touch screen

· Adept at utilizing proprietary software systems – PULSE and PWR

· Ability to comprehend and give correct written instructions

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

· Depth perception

· Ability to differentiate between hot and cold surfaces

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

· Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

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What You Should Know About General Manager(06079) - 5736 Deale Churchton Rd., Domino's

Are you ready to take charge of a vibrant, fast-paced environment? As the General Manager at Domino’s located at 5736 Deale Churchton Rd., you’ll be more than just a manager; you’ll be the guiding force behind a team of dedicated pizza lovers. At Domino's, we believe in your potential and want to see you thrive, offering a clear path for career ambition and growth. In this role, your responsibilities will span from managing costs and building sales, to leading our fantastic Team Members in delivering top-notch customer service. You’ll not only uphold brand standards but also mentor and inspire a diverse team, cultivating a culture of excellence and teamwork. Your leadership will be critical in sure-fire customer satisfaction, high-quality products, and maintaining a clean and safe environment. Plus, you’ll engage with our community, building lasting relationships that go beyond just pizza! This is a high-energy position that emphasizes fun and friendly competition. So, if you’ve got the energy, creativity, and passion for operational excellence, Domino's is the right place for you! Our General Managers enjoy competitive salaries and performance-based bonuses, not to mention the supportive environment that promotes personal and professional growth. At Domino's, we don't just serve pizza; we provide an opportunity to build your future. Join us where work is fun, every day is a chance to grow, and your stories of success begin!

Frequently Asked Questions (FAQs) for General Manager(06079) - 5736 Deale Churchton Rd. Role at Domino's
What does a General Manager at Domino's in Deale, MD, do?

As a General Manager at Domino's in Deale, MD, you will oversee store operations, lead your team to provide outstanding customer service, manage costs and sales, and uphold Domino’s brand standards. Your role involves fostering a positive work environment, mentoring team members, and ensuring that both health and safety protocols are strictly followed.

Join Rise to see the full answer
What are the benefits of working as a General Manager at Domino's?

Working as a General Manager at Domino's comes with numerous benefits including competitive salaries, performance-based bonuses, paid training, health insurance, and paid time off. Additionally, you will enjoy a fun and energetic work culture that supports professional development and career advancement.

Join Rise to see the full answer
What are the qualifications needed for a General Manager position at Domino's?

To qualify for the General Manager position at Domino's, you should have a positive attitude, integrity, and experience in quick-service restaurant operations, preferably in the pizza niche. Strong leadership abilities and effective communication skills are essential, as well as prior experience in inventory management and team training.

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What kind of training will I receive as a General Manager at Domino's?

Domino's offers comprehensive training for General Managers to ensure you feel confident in your role. This includes training on store operations, customer service excellence, staff management, and adherence to health and safety standards. You'll also receive ongoing support for your professional development.

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How does Domino's promote from within for General Manager positions?

At Domino's, we prioritize promoting from within. Many of our successful franchise owners and corporate managers have started their careers as team members. As a General Manager, you would have access to various career development resources and mentorship opportunities to help you progress within the company.

Join Rise to see the full answer
What makes being a General Manager at Domino's different from other fast-food chains?

Being a General Manager at Domino's is unique because of our strong commitment to employee development and a culture that emphasizes fun, teamwork, and operational excellence. We believe in rewarding our leaders and fostering an environment where creativity and energetic competition thrive, adding an exciting twist to the traditional managerial role.

Join Rise to see the full answer
How can I apply for the General Manager position at Domino's in Deale, MD?

You can apply for the General Manager position at Domino's by visiting our careers page. Ensure your resume highlights relevant restaurant management experience and showcases your leadership and customer service skills. We can't wait to see what you bring to our team!

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Common Interview Questions for General Manager(06079) - 5736 Deale Churchton Rd.
How do you handle high-pressure situations as a General Manager?

In high-pressure situations, it's crucial to remain calm and focused. Prioritize urgent tasks, delegate effectively, and maintain clear communication with your team to ensure everyone is aligned and knows their responsibilities. Share a specific example of a challenging day and how you led your team through it.

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What strategies will you implement to boost sales at your Domino's store?

To boost sales, I would analyze sales data to identify trends and customer preferences, implement targeted marketing campaigns, improve staff training for upselling, and engage with the community through events and promotions. Sharing successful strategies you've employed in the past will strengthen your response.

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How do you ensure your team adheres to health and safety standards?

Ensuring adherence to health and safety standards starts with comprehensive training and regular audits of procedures. I would also promote a culture of accountability, where team members feel responsible for maintaining these standards and raise concerns if practices are not followed.

Join Rise to see the full answer
Can you describe your approach to team training and development at Domino's?

My approach to team training focuses on hands-on experience, mentorship, and continuous feedback. I believe in recognizing individual strengths and tailoring training to each team member’s needs while fostering an environment where learning is collaborative and enjoyable.

Join Rise to see the full answer
How will you build relationships with customers in your community as a General Manager?

Building relationships with customers involves being approachable and actively engaging with them during their visits. I would also encourage team members to foster personal connections, participate in local events, and seek customer feedback to ensure we are meeting their expectations and adapting to their preferences.

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What are your methods for managing team performance?

Managing team performance involves setting clear expectations, providing regular feedback, and recognizing achievements. I believe in holding regular one-on-one meetings to discuss performance, address any concerns, and set personal growth goals with each team member.

Join Rise to see the full answer
How do you stay motivated and inspire your team as a General Manager?

Staying motivated starts with passion for the role and the brand. I strive to lead by example, celebrate team successes, and create a positive work environment where everyone feels valued. Sharing personal stories of successes and challenges can help inspire my team.

Join Rise to see the full answer
What is your experience with managing budgets and controlling costs?

I have extensive experience managing budgets by closely monitoring expenses, analyzing profit margins, and implementing cost-saving measures without compromising quality. Discuss specific tools or methodologies that you have used to ensure financial goals are met effectively.

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How would you handle conflict within your team?

Handling conflict requires a calm demeanor and open communication. I would encourage those involved to discuss the issue openly in a safe environment, listen to all sides, and work collaboratively towards a resolution that satisfies everyone while strengthening team dynamics.

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What values do you believe are essential for a General Manager at Domino's?

Essential values for a General Manager at Domino's include integrity, accountability, customer-centricity, and a passion for continuous improvement. These values help create a positive and productive work atmosphere that drives success in both team morale and store performance.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 28, 2024

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