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Shift Manager(09685) 4115 Broadway Street - job 2 of 2

Job Description

Manager in Training positions are an important part of the success of a Domino’s store.

Duties Include:

  • Running shifts
  • Interacting with employees and customers
  • Money management
  • Store operations on their shifts.
  • Answering Phones
  • Taking Orders
  • Cleaning
  • Lifting up to 25 pounds
  • Providing great customer service
  • Managing employees

Job Requirements:

  • Must be friendly, diligent and responsible
  • Math and problem-solving skills

A great attitude and an easy smile are required.

 

 

 

Additional Information

$15-$17 an hour

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$33320 / YEARLY (est.)
min
max
$31200K
$35440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shift Manager(09685) 4115 Broadway Street, Domino's

Are you ready to step into an exciting role as a Shift Manager at Domino's on 4115 Broadway Street? This position is key to ensuring the smooth operations of our store and delivering that top-notch customer service we pride ourselves on. As a Shift Manager, you will be responsible for running shifts, interacting with both employees and customers, and overseeing store operations during your time in charge. You'll also be involved in money management, answering phones, taking orders, and of course, maintaining a clean and welcoming environment. We’re looking for an individual who doesn’t just meet the requirements but brings a friendly attitude and great problem-solving skills to the table. If you can lift up to 25 pounds and have a passion for service, this might just be the perfect role for you! With a competitive pay rate of $15-$17 an hour, we value your contribution and expect someone who is diligent and responsible. Join us in creating a fantastic experience for customers and providing leadership during your shifts. If you thrive in dynamic environments where teamwork and communication are key, we want to hear from you!

Frequently Asked Questions (FAQs) for Shift Manager(09685) 4115 Broadway Street Role at Domino's
What are the main responsibilities of a Shift Manager at Domino's?

As a Shift Manager at Domino's, your main responsibilities include running shifts, managing operational tasks, and maintaining high standards of customer service. You will interact with both employees and customers, oversee money management, answer phones, take orders, and ensure the store is clean and welcoming. This multifaceted role requires you to be hands-on during busy periods while fostering a positive team environment.

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What skills and qualifications are needed to be a Shift Manager at Domino's?

To succeed as a Shift Manager at Domino's, you need to have strong math and problem-solving skills, along with a friendly demeanor and a diligent work ethic. Experience in a fast-paced environment will also benefit you, as the role involves interacting with both staff and customers. A flexible approach to work and a commitment to upholding company standards are essential for this managerial position.

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What is the pay range for a Shift Manager at Domino's?

The pay range for a Shift Manager at Domino's typically falls between $15 and $17 an hour. This competitive hourly wage reflects the importance of the role in managing store operations, leading teams, and delivering exceptional customer service, making it a rewarding job for those who excel in these areas.

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What qualities make a successful Shift Manager at Domino's?

Successful Shift Managers at Domino's possess a great attitude, excellent communication skills, and a strong sense of responsibility. The ability to solve problems quickly and effectively is crucial, as is having a positive outlook that encourages both employees and customers. Additionally, being physically fit to handle tasks such as lifting and cleaning contributes to overall success in this role.

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What does a typical day look like for a Shift Manager at Domino's?

A typical day for a Shift Manager at Domino's includes overseeing store operations, managing staff during shifts, and ensuring that customer service remains at the forefront. You’ll start by preparing the store for operational hours, checking inventory and supplies, and then during your shift, you’ll engage with customers, manage order taking, and handle any issues that arise, all while motivating your team to deliver their best.

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Common Interview Questions for Shift Manager(09685) 4115 Broadway Street
How do you prioritize tasks as a Shift Manager at Domino's?

When prioritizing tasks as a Shift Manager at Domino's, it’s essential to focus on customer service first. Make sure the team is ready for any rush and that orders are being processed efficiently. Then, look at operational tasks such as inventory management and employee scheduling. Having a structured plan for busy hours and being adaptable depending on real-time needs is key.

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How would you handle a difficult customer as a Shift Manager?

Handling difficult customers as a Shift Manager involves staying calm and listening attentively to their concerns. Empathizing with them and resolving their issue effectively is crucial. Sometimes, offering a solution or a small gesture can turn a negative experience into a positive one, which is essential for maintaining customer loyalty.

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What experience do you have that prepares you for the Shift Manager role at Domino's?

When discussing your experience in an interview, highlight any previous roles that involved leadership, customer service, or working in a fast-paced environment. Be sure to explain how these experiences have equipped you with the skills necessary to manage shifts, lead teams, and ensure a great customer experience at Domino's.

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Can you describe a time you successfully motivated your team?

In your answer, recall a specific instance where you inspired your team to improve performance. Perhaps you organized a team-building activity or set measurable goals for a busy shift. Express how these initiatives contributed to a positive team spirit and better service delivery.

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What strategies would you implement for effective team communication?

Effective team communication as a Shift Manager can include regular briefings at the start of shifts, utilizing team chat platforms for quick updates, and encouraging open feedback channels. Discuss how you would foster an inclusive environment where everyone feels heard, which is vital for a successful operation.

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How do you ensure quality service during busy shifts?

To ensure quality service during busy shifts, I would train my team in efficient order-taking and cooking processes ahead of time. Implementing protocols such as prep work before peak hours and utilizing checklists can improve flow and maintain service quality even in rush situations.

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What do you consider the most important aspect of being a Shift Manager at Domino's?

The most important aspect of being a Shift Manager at Domino's is leading by example in delivering excellent customer service while effectively managing operations. It is crucial to remain approachable and dedicated to both customers’ and employees’ needs to create a positive atmosphere in the store.

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How would you approach training new employees?

When training new employees, a tailored approach is effective. Start with basic operations and customer service standards, using hands-on experience alongside shadowing opportunities. I would also make sure to provide ongoing support and check-ins to ensure they feel confident in their roles.

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Describe how you would handle a staffing shortage during a shift.

Handling a staffing shortage involves remaining calm and adapting quickly. I would immediately assess the situation, redistribute tasks among available staff, and communicate openly with them to manage expectations. Additionally, contacting other team members to cover could also be a solution.

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What methods do you use for conflict resolution within your team?

For conflict resolution within my team, I prioritize open communication. I encourage team members to express their concerns directly to each other, and if needed, I mediate discussions to understand different perspectives. My approach is solution-focused, aiming to resolve issues amicably and collaboratively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 21, 2025

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