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Job details

Specialist, Community Response

DoorDash's Community Response team is focused on protecting the community through investigations and safety measures. They are seeking a Community Response Specialist to support investigations and improve operational processes.

Skills

  • Data competency
  • Strong written and verbal communication skills
  • Problem-solving and analytical skills
  • Technical and operational knowledge

Responsibilities

  • Support escalated cases through investigations and communication.
  • Improve operational and safety processes.
  • Collaborate with internal and external business partners.
  • Manage SLAs and response for strategic partner escalations.
  • Develop expertise in DoorDash’s systems and processes.

Education

  • Bachelor’s degree or equivalent work experience

Benefits

  • Premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 11, 2025

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