Brand Ambassador - Burlington / Stowe Vermont

As a Brand Ambassador for Downeast Cider, your main responsibilities will include executing high-quality events and demos in your designated territory, which encompasses local stores, bars, and festivals. You'll be actively sampling ciders, interacting with customers to answer their questions, and ensuring a memorable sampling experience. In addition to managing cider gear for various events, you’ll need to be well-organized and ready to engage with the community passionately.

To qualify for the Brand Ambassador position at Downeast Cider, candidates must be at least 21 years old and possess reliable access to a vehicle for transportation to events. A strong background in providing excellent customer service is essential, along with excellent organizational skills. Most importantly, a vibrant and engaging personality is a must, as you'll be interacting with various customers at every event.

The Brand Ambassador role at Downeast Cider typically averages around 20 hours per month, with most events occurring during nights and weekends. This flexible schedule allows you to fit work around other commitments, making it an ideal side gig or part-time opportunity for those who enjoy engaging with people while promoting a fantastic product like our cider.

As a Brand Ambassador for Downeast Cider, you will be involved in a variety of events, including store demos, bar tastings, local festivals, and promotional activities that help showcase our delicious ciders. Your role will involve creating a fun and engaging atmosphere for customers, encouraging them to try our products and facilitating discussions about the unique qualities of Downeast Cider.

The compensation for the Brand Ambassador role at Downeast Cider starts at $25.00 per hour, in addition to a mileage reimbursement of $0.625 per mile. You'll also enjoy various company perks, including regular social events like the annual Holiday Party and Bagel Fridays, as well as a cider stipend ensuring you always have delicious Downeast cider on hand!

Engaging customers effectively is all about creating a friendly and inviting atmosphere. Start by introducing yourself and the cider brand, then invite customers to try samples while sharing interesting facts about the ciders. Ask open-ended questions to get them talking about their preferences and encourage them to share their thoughts on the flavors. Remember, enthusiasm is contagious—show your passion for Downeast Cider!

Managing multiple events effectively requires prioritization and organization. First, I would create a detailed schedule of upcoming events and outline specific tasks for each event. Using checklists and reminders is crucial for ensuring that I have all necessary equipment and cider ready ahead of time. Communication with the team and staying adaptable to changes will also help keep everything running smoothly.

Handling complaints and negative feedback requires a calm and professional approach. I would listen attentively to the customer's concerns, empathizing with their experience and validating their feelings. It’s important to remain positive and find solutions, whether it’s replacing a product they didn’t like or addressing their concerns about the brand. Ultimately, I want customers to walk away reassured and feeling valued.

Downeast Cider stands out due to its commitment to producing high-quality, unfiltered ciders that truly showcase the apple's natural flavor. The story behind our craft cider production, from its roots at Bates College to becoming a leader in the industry, speaks to our authenticity and passion. Sharing this story with customers allows me to convey the uniqueness of Downeast Cider while promoting our products.

Creating a memorable experience involves making personal connections and delivering exceptional service. I would greet customers with a warm smile and invite them to try different varieties of cider while sharing interesting facts about each one. Incorporating fun interactions, such as games, giveaways, or themed elements at events, can elevate the experience and leave a lasting impression.

Staying current with cider trends and industry news is essential for effectively promoting Downeast Cider. I regularly follow cider and beverage industry blogs, social media pages, and newsletters to learn about new flavors and trends. Engaging with other cider enthusiasts and attending industry events or tastings also provides valuable insights and helps me stay knowledgeable.

My passion for the Brand Ambassador role stems from my love for building connections and sharing unique products with others. I thrive in social settings and enjoy introducing people to new experiences, especially when it comes to delicious ciders. Being able to represent a brand like Downeast Cider that values authenticity and quality makes the role even more fulfilling.

Certainly! In a previous role, I managed a cider tasting event at a local festival where I successfully engaged hundreds of participants. By creating an inviting booth filled with decor and fun signage, I attracted customers and encouraged them to sample multiple varieties. I also prepared interactive activities, helping to educate attendees while making the event light-hearted and enjoyable, resulting in excellent feedback.

Teamwork is crucial for success as a Brand Ambassador. Collaborating with colleagues allows us to share responsibilities, support one another during events, and brainstorm creative ideas to enhance our presence. Having a strong team creates a positive environment, making it easier to engage with customers enthusiastically and effectively promote Downeast Cider as a collective group.

Measuring the success of an event can involve various factors. First, I would track the number of samples distributed and sales generated during the event. Additionally, gathering customer feedback through surveys or informal chats can provide insight into their experience. Evaluating post-event reports and discussing outcomes with the team helps assess what worked well and what could be improved for future events.