Brand Ambassador - Rutland / Killington Vermont

As a Brand Ambassador at Downeast Cider in Rutland, your primary responsibilities will include executing high-quality events and demos at various locations, such as stores and festivals. You'll be sampling our unfiltered cider, answering customer questions, and ensuring that everyone enjoys a memorable sampling experience. Additionally, you'll manage the necessary gear and cider for these events, all while having fun and engaging with the community.

To become a Brand Ambassador for Downeast Cider, you must be at least 21 years old and have reliable access to a vehicle. A track record of providing excellent customer service is essential, alongside excellent organizational skills. A fun and engaging personality is a must, as you'll be representing our brand at events.

Brand Ambassadors at Downeast Cider typically average around 20 hours of work per month, which mainly occurs during nights and weekends. This schedule allows for flexibility while engaging meaningfully with our community through events.

As a Brand Ambassador at Downeast Cider, you'll enjoy several perks including company-wide events, an annual holiday party, and Bagel Friday. Perhaps the best perk is the cider stipend, allowing you plenty of our delicious cider to enjoy!

To apply for the Brand Ambassador position at Downeast Cider, you should submit a resume along with a cover letter that explains why you're a fit for this role. We encourage applicants to be direct and authentic in their approach, aligning with our unfiltered brand philosophy.

The most important quality for a Brand Ambassador is the ability to engage and connect genuinely with customers. Sharing your enthusiasm for the product and creating memorable experiences adds value to our brand and fosters customer loyalty.

When dealing with an unhappy customer, it's vital to listen actively and empathize with their concerns. I would offer to discuss their feedback and provide alternatives or solutions while ensuring they feel valued and heard.

In a previous role, I managed a product demo that included organizing logistics, marketing materials, and sampling setup. The event attracted a large crowd, and I engaged with guests effectively to ensure they left with positive impressions and increased interest in the product.

I would focus on engaging storytelling, creating personal connections with customers, leveraging social media, and collaborating with local businesses and influencers to boost visibility and attract more cider enthusiasts to our events.

For a successful cider sampling event, I would ensure a welcoming setup, strategically layout our cider for easy sampling, incorporate promotional signage, engage customers through questions and storytelling, and gather feedback for future improvements.

Handling logistics for events on busy weekends requires thorough planning. I would prioritize event checklists, coordinate with team members for gear transportation, and ensure timely arrival at each location to create a seamless setup experience.

Downeast Cider stands out due to its commitment to unfiltered cider, which preserves the natural flavors and vibrant character of our cider apples. Our rich history beginning at Bates College adds to our authenticity as a beloved craft brand in New England.

To stay motivated during quieter times, I'd focus on self-improvement, planning creative promotional ideas for upcoming events, or engaging with the community through social media to keep the energy and interest surrounding our brand alive.

I have extensive experience in customer service, which has taught me the importance of understanding customer needs, providing genuine hospitality, and maintaining a positive demeanor. These skills are crucial as a Brand Ambassador to ensure customers have memorable and positive experiences with our brand.

I want to work for Downeast Cider as a Brand Ambassador because of the company's commitment to quality and community engagement. The opportunity to blend my passion for cider and customer interaction in a fun, innovative environment excites me and aligns with my values.