Brand Ambassador - Portland, Maine

As a Brand Ambassador at Downeast Cider, your main responsibilities include executing high-quality events and demos, sampling cider, engaging with customers, answering product-related questions, and managing gear for demos and events. Your goal is to create memorable experiences during sampling events.

Candidates for the Brand Ambassador position at Downeast Cider must be 21 years or older, have reliable access to a vehicle, and possess excellent customer service skills. Additionally, organization skills and an engaging personality are essential for succeeding in this role.

To apply for the Brand Ambassador role at Downeast Cider, please submit your resume and a cover letter. It’s important to express why this position speaks to you in your cover letter, dropping the formalities and making it personal — we appreciate authenticity.

Brand Ambassadors at Downeast Cider earn $25.00 per hour, along with reimbursement of $0.625 per mile for travel. This compensation structure ensures that you are fairly rewarded for the time and effort you dedicate to promoting our cider.

The Brand Ambassador position at Downeast Cider averages around 20 hours per month, with a focus on evening and weekend events. This flexible schedule allows you to engage with customers during peak times while enjoying your personal time during the week.

A successful Brand Ambassador should have excellent interpersonal skills, an outgoing personality, and a passion for connecting with people. It’s also important to be knowledgeable about the product and able to engage others effectively, which will help create memorable sampling experiences.

In dealing with a difficult customer, it's essential to listen actively to their concerns, empathize with their feelings, and provide solutions. As a Brand Ambassador at Downeast Cider, I would calmly explain the product details, listen to their feedback, and ensure they leave with a positive experience, even if it means offering a different cider sample.

Absolutely! During my previous experience, I organized a cider tasting event at a local farmers’ market. I planned the setup, engaged attendees by sharing our tasting notes, and managed to exceed sales expectations by 30%. Ensuring everyone had fun and left happy is always my goal.

My passion for craft beverages and the community around them motivates me to work in the industry. I love sharing taste experiences and creating connections through products that bring people together, like Downeast Cider does.

Prioritizing tasks during a busy event requires strong organizational skills. I make a checklist of essential tasks, such as setup, managing samples, and engaging attendees. I focus first on tasks that have the most immediate impact on the customer experience and adjust my strategy based on the flow of the event.

Downeast Cider is renowned for its unfiltered craft ciders that originated in Maine, emphasizing quality and community. As the #1 craft hard cider brand in New England, Downeast prides itself on innovation and creating flavorful ciders that appeal to a wide audience.

Engaging customers during a sampling event starts with a warm greeting and an inviting smile. I'd share personal anecdotes about the ciders, relate them to customer preferences, and encourage questions to foster a friendly conversation that enhances their experience.

I stay informed about industry trends by following beverage industry publications, participating in local events, and connecting with fellow beverage enthusiasts. Being active in communities related to cider and craft drinks helps me understand shifts in consumer preferences and new products.

Promoting a new cider flavor requires creativity and enthusiasm. I would leverage in-person tastings, social media engagement, and collaborations with local businesses to create buzz and interest. Telling a compelling story about the new flavor can also draw customers in.

What I enjoy most about being a Brand Ambassador is building connections with people. Sharing my love for cider and watching customers discover something new and delightful is incredibly fulfilling, and it inspires me to convey the brand's message authentically.