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D.R. Horton is hiring: Property Management - Lease Up Community Manager - Apopka image - Rise Careers
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D.R. Horton is hiring: Property Management - Lease Up Community Manager - Apopka

Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.DHI Communities is a multifamily development division of D.R. Horton, Inc.DHI Communities is currently looking for a Community Manager-PM. The right candidate will be responsible for overseeing the day to day business operations of the community. Primary responsibilities include managing staff performance, maintaining community to required standards, overseeing marketing, service and leasing effectiveness, resident retention and satisfaction, management of property financials, and management of lease documents and audit compliance.Essential Duties and Responsibilities include the following. Other duties may be assigned.Motivate, and supervise all on-site staff to achieve operational goals. This includes supporting training, ongoing formal and informal performance evaluation, review, and approval of timesheets, instructing and advising on-site staff of company procedures and guidelinesFosters quality focus in others, improves processes, measures key outcomes. Sets clear quality requirements for all associatesProvides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentations up to and including terminations of employment if necessarySupervise leasing and maintenance activities to ensure compliance with company policyAnalyze performance and trends to help develop strategies to reach community goalsConducts on-going training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed dailyParticipate in the leasing, resident retention, and renewal processProvide excellent customer service while maintaining the highest standards for resident servicePractice proper safety techniques in accordance with company, community, and OSHA standardsSecure bids for repairs and replacement work beyond capability of staffReview and approve invoices, manage vendor relationshipsAssist in preparation of budget, and adherence to approved budgetsComplete month-end and year-end reporting as requiredManage resident collections and delinquencyUnderstand and comply with state landlord-tenant law, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing rental housing operationsConduct community tours and provide feedback and updates on community performanceComplete regular community inspections including common areas, amenities, models, and vacant apartment homes. Take appropriate action to ensure the community meets established standards for safety, cleanliness, and appearanceKeep corporate and stakeholders adequately informed using appropriate communication methodsAssist in vendor negotiations, budget process, vendor scheduling and ordering suppliesAddress escalated resident issues with speed and urgency, orchestrating resources across the company as appropriateConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to travel overnightSupervisory ResponsibilitiesSupervises 2 or more employeesQualifications Required QualificationsHigh school diploma or general education degree (GED)Five years related experience in leasing, training, or related fieldAbility to keep sensitive information highly confidential at all timesAbility to build and lead strong teamsExperience setting goals, objectives, prioritizing and planning work activitiesExcellent verbal and written communication skillsAbility to multi-task and prioritize in a very fast-paced, every growing environmentStrong interpersonal skills with ability to influence othersAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with computer systems, including customer relationship management programs, property management software, and MS Office and emailAbility to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral visionPreferred QualificationsBachelor’s degree from a four-year college or university preferredBilingual a plusKnowledge of property management software system, including OneSite, ILM, or RealPage preferredCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:Medical, Vision and Dental401(K)Employee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company HolidaysBuild YOUR future with D.R. Horton, America’s Builder.#WeBuildPeople2us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!#DHICommunitiesLinkedIn, Twitter, Facebook, Instagram Job : Operations Primary Location : Florida-Apopka Organization : MultiFamily / Communities Schedule : Full-time Job Posting :Oct 16, 2024, 5:00:00 AM

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What You Should Know About D.R. Horton is hiring: Property Management - Lease Up Community Manager - Apopka, D.R. Horton

D.R. Horton, the largest homebuilder in the U.S., is on the lookout for a talented Property Management - Lease Up Community Manager to join their team in Apopka, FL. This exciting role means taking charge of the daily operations of a vibrant community, leading the on-site team, and ensuring everything runs smoothly. You’ll be at the forefront of resident satisfaction, handling everything from leasing and marketing to maintaining the property standards. If you're someone who thrives in a fast-paced environment, enjoys motivating a team, and has a knack for customer service, this position might be perfect for you. Daily tasks will include overseeing marketing strategies, analyzing community performance, and coaching staff to reach operational goals. You'll not only keep an eye on finances but also ensure compliance with various regulations, making sure the community is a welcoming and safe place to live. Plus, your strong interpersonal skills will help build relationships with residents and staff alike, creating a thriving community atmosphere. With the backing of a Fortune 500 company like D.R. Horton, you’ll also enjoy a fantastic benefits package, including health insurance, a 401(K), and vacation time. So, if you’re ready to advance your career in property management with a reputable leader like D.R. Horton, we invite you to apply and start this exciting journey today!

Frequently Asked Questions (FAQs) for D.R. Horton is hiring: Property Management - Lease Up Community Manager - Apopka Role at D.R. Horton
What are the primary responsibilities of a Property Management - Lease Up Community Manager at D.R. Horton?

As a Property Management - Lease Up Community Manager at D.R. Horton, your key responsibilities will include overseeing daily operations of the community, managing staff performance, ensuring high levels of resident satisfaction, and handling financial management. You'll also be involved in marketing strategies, compliance with property regulations, and conducting community inspections to maintain safety and appearance standards.

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What qualifications are required for the Property Management - Lease Up Community Manager role at D.R. Horton?

To qualify for the Property Management - Lease Up Community Manager position at D.R. Horton, applicants must have a high school diploma or GED, alongside five years of related experience in leasing or property management. Strong communication skills, the ability to build and lead teams, and proficiency in property management software are also essential.

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What benefits are offered to Property Management - Lease Up Community Managers at D.R. Horton?

D.R. Horton offers a comprehensive benefits package for Property Management - Lease Up Community Managers, which includes medical, dental, and vision insurance, a 401(K), life insurance, and vacation time, among other perks. This positions offers not only a competitive salary but also a chance to build a rewarding career within a Fortune 500 company.

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How does D.R. Horton support the professional development of its Property Management - Lease Up Community Managers?

D.R. Horton places a strong emphasis on professional development for its Property Management - Lease Up Community Managers. This includes access to training programs, mentorship, and opportunities for career advancement within the company. Exceptional performance is recognized, paving the way for future leadership roles.

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What qualities make a successful Property Management - Lease Up Community Manager at D.R. Horton?

A successful Property Management - Lease Up Community Manager at D.R. Horton demonstrates strong leadership skills, excellent communication abilities, and a passion for building a positive community environment. They should also be efficient multitaskers, able to analyze performance trends and implement effective strategies for resident retention.

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Common Interview Questions for D.R. Horton is hiring: Property Management - Lease Up Community Manager - Apopka
How do you prioritize tasks as a Property Management - Lease Up Community Manager?

When prioritizing tasks as a Property Management - Lease Up Community Manager, it's crucial to identify pressing issues such as resident concerns or maintenance emergencies. I usually make a daily to-do list ranking items by urgency and importance, ensuring that I address high-impact tasks first while also allocating time for ongoing community operations.

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What strategies do you use for effective team management?

Effective team management involves clear communication, setting expectations, and providing consistent feedback. I believe in fostering an inclusive team environment where everyone feels valued, encouraging team members to share their ideas and insights while guiding them with regular check-ins and coaching.

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How would you handle a difficult resident issue?

Addressing a difficult resident issue requires patience and a calm demeanor. I would listen actively to their concerns, express empathy, and seek to find a fair resolution. If possible, I would involve relevant team members or escalate the issue to management to ensure thorough handling.

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Can you describe your experience with property management software?

I have extensive experience using property management software such as OneSite and real-world applications like MS Office. I leverage these tools to track lease documents, manage resident information, and generate performance reports, all while ensuring data privacy and compliance.

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How do you ensure compliance with landlord-tenant laws?

Ensuring compliance with landlord-tenant laws involves staying informed about regulations and implementing them in daily operations. I regularly review state laws and seek to educate staff during training sessions to prevent any potential issues.

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What methods do you use to retain residents in a community?

To retain residents, I prioritize excellent communication, responsiveness to feedback, and fostering a sense of community through organized events and services that enhance their living experience. Building lasting relationships through regular check-ins also plays a pivotal role.

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Describe your approach to property inspections.

My approach to property inspections involves thorough preparation and attention to detail. I conduct regular inspections of common areas and units, taking notes of any necessary repairs or maintenance, then following up promptly to ensure that issues are resolved quickly.

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How do you develop a marketing strategy for a new community?

In developing a marketing strategy for a new community, I start by analyzing the target demographic and local market trends. I then create a comprehensive plan that includes digital marketing, events, and community partnerships to attract potential residents effectively.

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What is your experience with budgeting and financial management?

I have solid experience in budgeting and financial management, including preparing budgets, monitoring expenses, and ensuring adherence to financial goals. I utilize financial reporting tools to keep track of performance and identify cost-saving opportunities.

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How do you measure the success of your community management efforts?

To measure success, I analyze various performance metrics such as occupancy rates, resident satisfaction scores, and staff productivity levels. Regular feedback from residents and team members is crucial, allowing me to adapt our strategies for continuous improvement.

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America's Builder sounds like a lofty title, but it's a goal we work toward every single day. It started in 1978 in Fort Worth, Texas. Don Horton struck a deal to build his first home with only $3,000 and an empty lot to his name. His confidence ...

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Full-time, on-site
DATE POSTED
December 3, 2024

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