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Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.DHI Communities is a multifamily development division of D.R. Horton, Inc.DHI Communities is currently looking for a Community Manager-PM. The right candidate will be responsible for overseeing the day to day business operations of the community. Primary responsibilities include managing staff performance, maintaining community to required standards, overseeing marketing, service and leasing effectiveness, resident retention and satisfaction, management of property financials, and management of lease documents and audit compliance.Essential Duties and Responsibilities include the following. Other duties may be assigned.Motivate, and supervise all on-site staff to achieve operational goals. This includes supporting training, ongoing formal and informal performance evaluation, review, and approval of timesheets, instructing and advising on-site staff of company procedures and guidelinesFosters quality focus in others, improves processes, measures key outcomes. Sets clear quality requirements for all associatesProvides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentations up to and including terminations of employment if necessarySupervise leasing and maintenance activities to ensure compliance with company policyAnalyze performance and trends to help develop strategies to reach community goalsConducts on-going training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed dailyParticipate in the leasing, resident retention, and renewal processProvide excellent customer service while maintaining the highest standards for resident servicePractice proper safety techniques in accordance with company, community, and OSHA standardsSecure bids for repairs and replacement work beyond capability of staffReview and approve invoices, manage vendor relationshipsAssist in preparation of budget, and adherence to approved budgetsComplete month-end and year-end reporting as requiredManage resident collections and delinquencyUnderstand and comply with state landlord-tenant law, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing rental housing operationsConduct community tours and provide feedback and updates on community performanceComplete regular community inspections including common areas, amenities, models, and vacant apartment homes. Take appropriate action to ensure the community meets established standards for safety, cleanliness, and appearanceKeep corporate and stakeholders adequately informed using appropriate communication methodsAssist in vendor negotiations, budget process, vendor scheduling and ordering suppliesAddress escalated resident issues with speed and urgency, orchestrating resources across the company as appropriateConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to travel overnightSupervisory ResponsibilitiesSupervises 2 or more employeesQualifications Required QualificationsHigh school diploma or general education degree (GED)Five years related experience in leasing, training, or related fieldAbility to keep sensitive information highly confidential at all timesAbility to build and lead strong teamsExperience setting goals, objectives, prioritizing and planning work activitiesExcellent verbal and written communication skillsAbility to multi-task and prioritize in a very fast-paced, every growing environmentStrong interpersonal skills with ability to influence othersAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with computer systems, including customer relationship management programs, property management software, and MS Office and emailAbility to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral visionPreferred QualificationsBachelor’s degree from a four-year college or university preferredBilingual a plusKnowledge of property management software system, including OneSite, ILM, or RealPage preferredCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:Medical, Vision and Dental401(K)Employee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company HolidaysBuild YOUR future with D.R. Horton, America’s Builder.#WeBuildPeople2us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!#DHICommunitiesLinkedIn, Twitter, Facebook, Instagram Job : Operations Primary Location : Florida-Apopka Organization : MultiFamily / Communities Schedule : Full-time Job Posting :Oct 16, 2024, 5:00:00 AM