Field Sales Representative - job 1 of 2

As a Field Sales Representative at DSI Systems Inc., your primary responsibilities include visiting retail locations to provide training and coaching, conducting sales events to drive product knowledge and sales, managing day-to-day communication with AT&T and retail teams, and ensuring merchandising standards are upheld. You will play a crucial role in empowering retail representatives to excel in sales and effectively handle customer inquiries.

To apply for the Field Sales Representative position at DSI, you should have at least one year of experience in the retail industry, preferably with wireless experience. You'll need a clean driving record, the ability to manage your travel effectively, and strong time management skills. Being receptive to coaching and staying updated on AT&T products is also essential for thriving in this role.

Field Sales Representatives at DSI enjoy a comprehensive benefits package, including a base salary starting at $45,000, uncapped commissions, paid vacation and sick time, and immediate access to health insurance. You’ll also benefit from a 401(k) plan, employee profit-sharing, ongoing training and development opportunities, and a 50% discount on AT&T wireless services.

DSI Systems Inc. believes in promoting from within and offers ample opportunities for career advancement for Field Sales Representatives. Ongoing training and mentorship programs are available to help you develop your skills and prepare you for future roles within the organization, ensuring that your career growth is a priority.

As a Field Sales Representative at DSI, you will be required to travel within a designated sub-market regularly, visiting a minimum of five stores a day. A valid driver's license, a clean driving record, and proof of automobile insurance are mandatory to ensure you can meet your travel obligations efficiently.

When approaching the training of retail associates on new product information, I would first ensure that I thoroughly understand the product myself. I would then conduct interactive sessions that engage the associates, incorporating demonstrations and hands-on activities to reinforce learning.

In my previous role, I motivated my team to exceed our quarterly sales goals by implementing a friendly competition. I introduced weekly challenges that not only encouraged teamwork but also recognized individual achievements, which fostered a competitive yet collaborative environment.

I focus on open communication and trust-building. Regular visits and check-ins, showing appreciation for their hard work, and being a reliable resource for support are key strategies I employ to establish strong connections with retail store managers.

I stay current on industry trends and AT&T's offerings by dedicating time each week to read industry publications, attend training sessions, and regularly engage with AT&T product updates. This ensures I can provide the most relevant information to my retail partners.

I prioritize organizing my travel schedule using digital calendars and mapping out store locations. I plan my visits to minimize drive time, ensuring efficiency in my routes, and I remain flexible to adjust as needed based on store needs.

In a previous role, I encountered a situation where a customer was dissatisfied with a product. I actively listened to their concerns and offered a solution that involved an exchange while also informing them about similar offerings that may suit their needs better, which resulted in a positive outcome.

I welcome constructive criticism as an essential part of my growth. I take the feedback to heart, reflect on it, and implement changes to improve my training techniques while also expressing gratitude for the input, ensuring an open feedback loop.

My approach to conducting sales events involves careful pre-planning, making sure I have all necessary materials and product knowledge. I engage attendees with interactive demonstrations and encourage retail staff participation, ensuring a dynamic and informative experience.

To ensure that merchandising standards are met, I regularly conduct store visits focusing on visual displays, signage, and overall presentation. I collaborate with store teams to address areas needing improvement and provide guidance to maintain compliance with merchandising standards.

Motivation is crucial for sales representatives as it directly impacts their performance and productivity. A motivated team is more likely to engage with customers, embrace challenges, and reach their sales goals, leading to individual and company success.