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Specialist III, West (R-17814)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.


The Specialist III is responsible for cultivating customer relationships, gaining a deep understanding of their business challenges and determining where D&B can provide value. This role requires a deep understanding of Dun & Bradstreet’s product offerings and the specific business concerns facing our customers.


Essential Key Responsibilities
  • Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business
  • New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross-sell and up-sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients
  • Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise
  • Contribute to account-specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization
  • Demonstrate product capabilities, overcome objections and create a customer-specific buying vision
  • Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers
  • Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation
  • Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting
  • Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required
  • This role is intended for a professional who has wide-ranging experience


Education and Experience
  • Bachelor's Degree: Required
  • Master's Degree: Preferred
  • Years of Relevant Experience: 12 to 15 years


Additional Skills and/or Certifications
  • Minimum of 12 years prior experience in selling new solutions and/or upselling existing solutions to clients and generating significant revenue growth, proven by a track record in a similar environment
  • Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
  • Demonstrable track record in managing complex sales and managing multiple senior stakeholders
  • Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
  • Possesses excellent industry-leading sales methodology, salesforce.com, MS-Excel, MS-PowerPoint and MS-Word skills
  • Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
  • Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
  • Expected to travel onsite to customers for the interest of business at least 40% of the time


Key Stakeholders
  • External Clients, Pre-sales, Relationship Managers, Client Success, Marketing, Deal Management, Legal, Data, Product, Delivery and Customer Service Team members


$108,200 - $181,800 a year
This role is commission eligible

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.  

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.



Pay Transparency

Dun & Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting.  Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an individual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&B’s generous benefit package, outlined above.


All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.


Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.


Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.


Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

Average salary estimate

$145000 / YEARLY (est.)
min
max
$108200K
$181800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialist III, West (R-17814), Dun & Bradstreet

Dun & Bradstreet is on the lookout for a Specialist III to join our team remotely in the United States. As a specialist, you'll play a crucial role in cultivating strong relationships with our clients, deeply understanding their business challenges, and identifying how our products can provide exceptional value. Every day, you'll work closely with customers, helping them turn uncertainties into confidence and risks into opportunities. You won’t just be a salesperson; you’ll be a trusted advisor who understands their needs and contributes to their success. With your experience of 12 to 15 years in the industry, you'll use your knowledge to expand existing accounts and develop new ones, demonstrating how our solutions can address specific business challenges in engaging ways. You’ll have the exciting role of being a bridge between our customers and the product development team while maintaining accurate data to support your accounts. This position offers a unique opportunity to collaborate with various teams, ensuring that our clients receive tailored solutions. At Dun & Bradstreet, we value bold and diverse thinkers, and we believe in fostering a culture of creativity and innovation where everyone can thrive. If you have a growth mindset and a passion for helping others succeed, this role is a perfect fit for you! Learn more about this exciting opportunity and our great benefits package and make a meaningful impact in your career with us!

Frequently Asked Questions (FAQs) for Specialist III, West (R-17814) Role at Dun & Bradstreet
What are the key responsibilities of the Specialist III at Dun & Bradstreet?

The Specialist III, West at Dun & Bradstreet is responsible for cultivating strong customer relationships and gaining a deep understanding of their business challenges. This role involves ongoing account development, ensuring clients renew their services and identifying new opportunities through upselling and cross-selling. You will also demonstrate how Dun & Bradstreet's solutions can solve specific issues faced by customers while maintaining accurate data in SFDC for territories and accounts.

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What qualifications do I need to apply for the Specialist III position at Dun & Bradstreet?

To apply for the Specialist III position at Dun & Bradstreet, candidates should ideally possess a Bachelor's degree, although a Master's degree is preferred. The ideal candidate has 12 to 15 years of relevant experience in sales and must demonstrate a proven track record of substantial revenue growth in a similar environment. Strong business communication and presentation skills, along with proficiency in Salesforce and Microsoft Office, are essential.

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How does the Specialist III at Dun & Bradstreet contribute to customer success?

In the Specialist III role at Dun & Bradstreet, you'll act as a trusted advisor to clients by deeply understanding their needs and strategically addressing them. You’ll contribute to customer success by identifying potential challenges and aligning our solutions with their specific goals. Building strong relationships with stakeholders across client organizations ensures that you'll provide tailored support that delivers measurable business outcomes.

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Is the Specialist III position at Dun & Bradstreet remote?

Yes, the Specialist III role at Dun & Bradstreet is a remote position, allowing you to work from anywhere in the United States. This flexible working arrangement enables you to engage effectively with clients while balancing your personal and professional life.

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What benefits are offered to employees in the Specialist III role at Dun & Bradstreet?

Dun & Bradstreet offers a comprehensive benefits package for employees in the Specialist III role that includes generous paid time off, up to 16 weeks of paid parental leave, paid sick time, education assistance, and a competitive 401k with company matching. Additionally, health and wellness benefits, including medical, dental, and vision insurance, are available for you and your dependents.

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Common Interview Questions for Specialist III, West (R-17814)
What experience do you have that makes you suitable for the Specialist III position at Dun & Bradstreet?

To effectively answer this, outline your relevant experience in sales, focusing on your achievements in revenue growth and client relationship management. Highlight your ability to understand customer needs and how your past roles have prepared you to excel in the Specialist III position.

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How would you approach new account development in this role?

Discuss your strategy for researching and identifying new prospective clients. Explain how you would tailor your pitch to align with their specific business challenges, illustrating your proactive approach through real-life examples or successes you've achieved in previous roles.

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Can you provide an example of how you've handled complex sales processes?

Share a specific instance where you managed a complex sales process. Describe the challenges you faced, how you navigated them, and the outcome you achieved. This demonstrates your problem-solving abilities and your experience in managing relationships with multiple stakeholders.

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What steps do you take to understand a customer's business challenges?

Explain your approach to customer engagement—whether it be conducting research, asking insightful questions during meetings, or leveraging tools and data to gain insights. Emphasize your listening skills and how you translate that understanding into actionable strategies with D&B solutions.

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How do you prioritize your tasks when managing multiple accounts?

Discuss your organizational skills and how you might use tools like SFDC to keep track of customer interactions and deadlines. Mention the importance of assessing the impact and urgency of tasks so that you can optimize your efforts based on client needs.

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How do you manage objections from clients during the sales process?

Articulate your approach to handling objections with empathy and understanding. Provide an example of a time you successfully addressed a client's concerns, turning a potential no into a yes by showcasing tangible value.

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What makes you passionate about working with clients?

Express your genuine enthusiasm for relationship building and helping clients succeed. Share anecdotes that illustrate how you find fulfillment in understanding their challenges and working collaboratively to find solutions.

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What strategies do you use to maintain long-term client relationships?

Mention practical approaches such as regular check-ins, gathering feedback, and providing continued value through insights and recommendations. Highlight your commitment to being a proactive partner in your clients' success.

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How do you effectively communicate complex data to clients?

Talk about your ability to simplify data by using visuals or analogies. Mention any techniques you use to ensure that data presentation is both engaging and easily digestible for your audience.

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What experience do you have with D&B solutions and how would you leverage them?

Discuss your familiarity with Dun & Bradstreet's products and how you’ve used them in past roles. Emphasize your capability to align these solutions with client needs, showcasing how they can create value and achieve measurable results.

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Full-time, remote
DATE POSTED
April 18, 2025

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